What a bunch of fools, wouldn't take an order over the phone, guess they're not hurtin for biz, but they'll never get mine.
Service: 1
edward stone
So I've been visiting blaze Pizza all over the state and never had such a terrible experience as today at the arroyo grande location next to Walmart between the briscoe exit and the oak Park exit I wouldn't go back there ever again as long as that manager is employed there. She said her name was Alejandra...She is probably the worst customer service personnel I have ever received. It's unfortunate that the manager of this business has no understanding or ability to understand or speak English. Sad day for this business. Didn't even get the correct title for the correct drink. .... So sad!!!!! And the bad thing is the management said the same apology response without putting any thought or probably not even reading just sending a generic response to all the tried to enlighten them on what's really happening in the store .... Same generic response no thought put in it or sincerity..... Can we get a new manager or two
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza Large
AnnMarie Ortiz
I went in on October 31st 2024 into the Arroyo Grande location in California ordered build my own I asked for extra cheese she's seriously put like two little pieces I got pepperoni I asked if I can have extra pepperoni she said no and I gave her a look and she put one more pepperoni so that's all I can do I asked for sausage and I asked if I could have extra she said no cuz I got a pepperoni and that's why I pay extra for build your own but yet I can't build my own and I've tried to call every phone number I possibly can find and no one answers the phone at the store or the so-called phone number that you have listed for your corporate office
Atmosphere: 1
Food: 1
Service: 1
Toni Hinckley
I have tried to use your app repeatedly to use your app to order I can't order because your app won't let me. Then you call the number and it hangs up on you how rude I thought you wanted customers this is not how to get them
Shawndel Gonzalez
When I first got into Blaze my husband requested to change the cheese on his salad & the employee walked over and asked the manager Laura on duty and she said no. When the employee making the pizzas was helping us he was very rude & when we asked for a little extra toppings he began to Place them on the pizza one by one. He had a poor attitude and would not look up the whole time when asking us questions. We then had to wait for the manager to ring us up and she was rude as well what is going on with this place. We are regulars and we always come here. Blaze you guys need to do better and be better. Be more friendly and maybe you would have a lot more business. Sad that Laura is a manager she also has a poor attitude and she should be leading by example no wonder why the employees are the way they are.
Atmosphere: 1
Service: 1
Recommended dishes: Build Your Own Pizza Choose Any Toppings
Jose
Wonderful service my kids always like to stop and eat at this location
Atmosphere: 5
Food: 5
Service: 5
Maria Berta
Horrible service and old rotten toppings. 45 min and counting. They have a line of at least 10 people but haven't taken one order in 20 mins because they stopped serving the people in the restaurant to fulfill online orders. As we're waiting I see the toppings are old and wilted. See a photo of the spinach which is both wilted and starting to rot and turning yellow. Also note: they no longer serve customer salads. PASS!
Atmosphere: 1
Food: 1
Service: 1
Gerardo Villarreal
The pizza was great, the staff seemed over worked or under staffed.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Build Your Own Pizza Choose Any Toppings, 2 Top Pizza Large
Mary Allard
Their crust is fresh, sauce is full of flavor.
Atmosphere: 5
Food: 5
Service: 4
Himanshu Panchal
No wonder why this place is empty on Saturday night. We are here for built your own pizza. We decided to try built your own pizza. They don't even put topping or sauce properly. I asked for extra sauce and cheese and guys say I can only do one scoop while other locations never said anything like that.
Left because they would not make my build your own the way I wanted not the way they wanted.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza Choose Any Toppings, Build Your Own Pizza Large
Deanna Schoenrock
Left because they would not make my build your own the way I wanted not the way they wanted.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza Choose Any Toppings, Build Your Own Pizza Large
Janie Souza
Santiago was great! And he’s a hard worker! Very great asset to Blaze!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Choose Any Toppings, Chocolate Brownie
Leif Behrmann
Probably the worst pizza I've had. Black and burnt on the edges. Not tasty.EDIT: No, I will not be visiting your web site to provide more details. There are no more details to provide. This is enough information, use it as you like or simply reply with the canned message again.
Food: 1
Waleed
Great custom pizza. Similar to Mod Pizza but they have additional toppings and their crust tastes much better
What a bunch of fools, wouldn't take an order over the phone, guess they're not hurtin for biz, but they'll never get mine.
Service: 1
So I've been visiting blaze Pizza all over the state and never had such a terrible experience as today at the arroyo grande location next to Walmart between the briscoe exit and the oak Park exit
I wouldn't go back there ever again as long as that manager is employed there. She said her name was Alejandra...She is probably the worst customer service personnel I have ever received. It's unfortunate that the manager of this business has no understanding or ability to understand or speak English. Sad day for this business.
Didn't even get the correct title for the correct drink. ....
So sad!!!!!
And the bad thing is the management said the same apology response without putting any thought or probably not even reading just sending a generic response to all the tried to enlighten them on what's really happening in the store ....
Same generic response no thought put in it or sincerity..... Can we get a new manager or two
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza Large
I went in on October 31st 2024 into the Arroyo Grande location in California ordered build my own I asked for extra cheese she's seriously put like two little pieces I got pepperoni I asked if I can have extra pepperoni she said no and I gave her a look and she put one more pepperoni so that's all I can do I asked for sausage and I asked if I could have extra she said no cuz I got a pepperoni and that's why I pay extra for build your own but yet I can't build my own and I've tried to call every phone number I possibly can find and no one answers the phone at the store or the so-called phone number that you have listed for your corporate office
Atmosphere: 1
Food: 1
Service: 1
I have tried to use your app repeatedly to use your app to order I can't order because your app won't let me. Then you call the number and it hangs up on you how rude I thought you wanted customers this is not how to get them
When I first got into Blaze my husband requested to change the cheese on his salad & the employee walked over and asked the manager Laura on duty and she said no. When the employee making the pizzas was helping us he was very rude & when we asked for a little extra toppings he began to
Place them on the pizza one by one. He had a poor attitude and would not look up the whole time when asking us questions. We then had to wait for the manager to ring us up and she was rude as well what is going on with this place. We are regulars and we always come here. Blaze you guys need to do better and be better. Be more friendly and maybe you would have a lot more business. Sad that Laura is a manager she also has a poor attitude and she should be leading by example no wonder why the employees are the way they are.
Atmosphere: 1
Service: 1
Recommended dishes: Build Your Own Pizza Choose Any Toppings
Wonderful service my kids always like to stop and eat at this location
Atmosphere: 5
Food: 5
Service: 5
Horrible service and old rotten toppings. 45 min and counting. They have a line of at least 10 people but haven't taken one order in 20 mins because they stopped serving the people in the restaurant to fulfill online orders. As we're waiting I see the toppings are old and wilted. See a photo of the spinach which is both wilted and starting to rot and turning yellow. Also note: they no longer serve customer salads. PASS!
Atmosphere: 1
Food: 1
Service: 1
The pizza was great, the staff seemed over worked or under staffed.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Build Your Own Pizza Choose Any Toppings, 2 Top Pizza Large
Their crust is fresh, sauce is full of flavor.
Atmosphere: 5
Food: 5
Service: 4
No wonder why this place is empty on Saturday night. We are here for built your own pizza. We decided to try built your own pizza. They don't even put topping or sauce properly. I asked for extra sauce and cheese and guys say I can only do one scoop while other locations never said anything like that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Left because they would not make my build your own the way I wanted not the way they wanted.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza Choose Any Toppings, Build Your Own Pizza Large
Left because they would not make my build your own the way I wanted not the way they wanted.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza Choose Any Toppings, Build Your Own Pizza Large
Santiago was great! And he’s a hard worker! Very great asset to Blaze!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Choose Any Toppings, Chocolate Brownie
Probably the worst pizza I've had. Black and burnt on the edges. Not tasty.EDIT: No, I will not be visiting your web site to provide more details. There are no more details to provide. This is enough information, use it as you like or simply reply with the canned message again.
Food: 1
Great custom pizza. Similar to Mod Pizza but they have additional toppings and their crust tastes much better
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