Been here a couple times they’re always so nice! anyways i don’t understand why the other reviews think it’s okay to take videos of people while they’re doing their job. Imagine someone coming into ur work place and shoving a camera in ur face🙄 but ofc because they work food service you guys think it’s okay to do it. Anyways place is great especially Yuma he always makes my matcha latte with salted caramel cold foam perfectly!
Atmosphere: 5
Food: 5
Service: 5
Libny Salgado
I always go to this Starbucks because they are very generous and kind. Jessica helped me today and she was very lovely to talk to. Not everyone takes the time to talk to us after we pay but she went above and beyond. She had an extremely positive attitude. Thank you Jessica.
Atmosphere: 4
Food: 5
Service: 5
Jesus Rodriguez
My sister, who frequently visits this store, went inside to quickly grab some drinks. She had her kids with her, and one of them, excited to get his items, was being a bit loud. Shortly after, an employee asked her to leave the store, stating that they would bring the drinks out to her because other customers had complained about the noise. This was extremely upsetting for my sister. She had been in the store for less than five minutes, which she feels wasn't enough time for a customer to even complain. The employee's handling of the situation was unprofessional and lacked politeness, and it made my sister feel so humiliated that she called me crying. When I spoke with the manager about the incident, the manager did not take any responsibility and disputed her version of events. It's frustrating that the store would treat a loyal customer and her children this way
Atmosphere: 1
Food: 4
Service: 1
Brenda Soldani
When I'm at the coast, this a must do. I go several times a day, every day. The employees were always so nice. Did go thru drive thru, and went inside. So inside and drive thru everyone was great
Atmosphere: 5
Food: 5
Service: 5
Robert Paramonov
Good morning. When I purchased a teapot at Starbucks, the manager told me that I could get hot water at any Starbucks in the United States, and that this is your official policy. Today, I came to Starbucks with your teapot, and I was rudely refused. I will now send you a video. In the video, the employee simply remains silent.
Gad I am
A rude server with tattoos on his arms and glasses. Said something under his voice. While talking to me.
Atmosphere: 1
Food: 2
Service: 1
Sylvia Chavez
Summer berry refresher is the absolute best!!
Food: 5
Service: 5
James McClelland
Starbucks in Arroyo Grande is solid. My Iced Shaken Espresso was made perfectly, just the way I like it. The staff was attentive and friendly, and the place was clean throughout. No complaints—easy A+.
Atmosphere: 5
Food: 5
Service: 5
marina amgad shokri
Love the customer service ❤️❤️
Kirsten Blake
Maybe it was just an off day and it was not super busy so there is no excuse for the poor service. We into this location with my daughter this morning. Gave the cashier our orders which she had to re-ask us on food item and specifically ask if my daughter wanted cinnamon and whipped cream on her blended drink which was answered as yes. I paid and did not get a receipt- save tree. We were not asked our name for the order so we were best guessing when grabbing our order items. There was a drink similar to my daughter's order but smaller with no whip so we asked about it and noted we had ordered a venti with whip she asked for our receipt which I did not have. Her comment- We'd give you a venti if you paid for a venti. She then looked down and completely ignored the rest of what I was saying. Just did not acknowledge me at all. I didn't want to make scene about stupid drink, but this was just straight up RUDE and really pissed me off. Starbuck's makes mistakes all of the time and they are usually kindly rectified. The order was never read back to me before finalizing the transaction. I guess it is the customer's responsibility to ensure workers do their job correctly- fine, but the rudeness is inexcusable.
The Employee pictured below is the reason for such a LOW REVIEW. This employee gives the store a bad name. When an employee acts the way he did (on or off the clock) while wearing a Starbucks uniform IMO reflects back on the store.
Atmosphere: 1
Food: 2
Service: 1
Linda Eloise Dagnino
We ordered three drinks and we special order all 3of them and they were on point and everybody's so friendly. Will definitely be going back
keanu ramos
Incredibly long wait (went inside). Store prioritizes mobile orders that are made and left waiting for 20 min over customers.
Atmosphere: 3
Food: 3
Service: 4
Richard Levin
One of the best Starbuck's locations. They made a complicated Birthday drink just the way I like it!
Been here a couple times they’re always so nice! anyways i don’t understand why the other reviews think it’s okay to take videos of people while they’re doing their job. Imagine someone coming into ur work place and shoving a camera in ur face🙄 but ofc because they work food service you guys think it’s okay to do it. Anyways place is great especially Yuma he always makes my matcha latte with salted caramel cold foam perfectly!
Atmosphere: 5
Food: 5
Service: 5
I always go to this Starbucks because they are very generous and kind. Jessica helped me today and she was very lovely to talk to. Not everyone takes the time to talk to us after we pay but she went above and beyond. She had an extremely positive attitude. Thank you Jessica.
Atmosphere: 4
Food: 5
Service: 5
My sister, who frequently visits this store, went inside to quickly grab some drinks. She had her kids with her, and one of them, excited to get his items, was being a bit loud. Shortly after, an employee asked her to leave the store, stating that they would bring the drinks out to her because other customers had complained about the noise.
This was extremely upsetting for my sister. She had been in the store for less than five minutes, which she feels wasn't enough time for a customer to even complain. The employee's handling of the situation was unprofessional and lacked politeness, and it made my sister feel so humiliated that she called me crying.
When I spoke with the manager about the incident, the manager did not take any responsibility and disputed her version of events. It's frustrating that the store would treat a loyal customer and her children this way
Atmosphere: 1
Food: 4
Service: 1
When I'm at the coast, this a must do. I go several times a day, every day. The employees were always so nice. Did go thru drive thru, and went inside. So inside and drive thru everyone was great
Atmosphere: 5
Food: 5
Service: 5
Good morning. When I purchased a teapot at Starbucks, the manager told me that I could get hot water at any Starbucks in the United States, and that this is your official policy. Today, I came to Starbucks with your teapot, and I was rudely refused. I will now send you a video. In the video, the employee simply remains silent.
A rude server with tattoos on his arms and glasses. Said something under his voice. While talking to me.
Atmosphere: 1
Food: 2
Service: 1
Summer berry refresher is the absolute best!!
Food: 5
Service: 5
Starbucks in Arroyo Grande is solid. My Iced Shaken Espresso was made perfectly, just the way I like it. The staff was attentive and friendly, and the place was clean throughout. No complaints—easy A+.
Atmosphere: 5
Food: 5
Service: 5
Love the customer service ❤️❤️
Maybe it was just an off day and it was not super busy so there is no excuse for the poor service. We into this location with my daughter this morning. Gave the cashier our orders which she had to re-ask us on food item and specifically ask if my daughter wanted cinnamon and whipped cream on her blended drink which was answered as yes. I paid and did not get a receipt- save tree. We were not asked our name for the order so we were best guessing when grabbing our order items. There was a drink similar to my daughter's order but smaller with no whip so we asked about it and noted we had ordered a venti with whip she asked for our receipt which I did not have. Her comment- We'd give you a venti if you paid for a venti. She then looked down and completely ignored the rest of what I was saying. Just did not acknowledge me at all. I didn't want to make scene about stupid drink, but this was just straight up RUDE and really pissed me off. Starbuck's makes mistakes all of the time and they are usually kindly rectified. The order was never read back to me before finalizing the transaction. I guess it is the customer's responsibility to ensure workers do their job correctly- fine, but the rudeness is inexcusable.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Very rude male barista ):
Service: 1
The Employee pictured below is the reason for such a LOW REVIEW. This employee gives the store a bad name. When an employee acts the way he did (on or off the clock) while wearing a Starbucks uniform IMO reflects back on the store.
Atmosphere: 1
Food: 2
Service: 1
We ordered three drinks and we special order all 3of them and they were on point and everybody's so friendly. Will definitely be going back
Incredibly long wait (went inside). Store prioritizes mobile orders that are made and left waiting for 20 min over customers.
Atmosphere: 3
Food: 3
Service: 4
One of the best Starbuck's locations. They made a complicated Birthday drink just the way I like it!
Atmosphere: 5
Service: 5
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