I have been to this place so many times in the past and I always have only good things to say. This last time that I was there, service was so bad. We had to wait more than 20 minutes to get our order taken and we had to ask for our rice and drinks to be delivered after we had gotten our pots. I had to ask the servers multiple times for things and it was not a busy day. Safe to say it was my worst experience at that restaurant in the 10 years that I have been there.
Atmosphere: 3
Food: 5
Service: 1
鍾霈瑩
Taiwanese hotpot, delicious
Atmosphere: 5
Food: 4
Service: 4
christopher liang
Seating is a bit small. But same old good hot pot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Pot
Normal D: Leylines :D
The food was great, splendid actually. The pots were really flavorful and I loved it but the service was a bit disconcerting. Frankly I felt a bit ignored by some of the staff 😅. They never really gave me the replacement chopsticks after I asked for them. Had to go to the front and take a pair.
Atmosphere: 4
Food: 4
Service: 2
Marc
Tried the house special last night and it smelled and taste funky maybe because of the pork blood on it. My buddies can even smell it too. Had a diarrhea the following day. Good thing the server was kind enough to not charge me for it because i barely ate it. I just got stick with beef next time
Atmosphere: 5
Food: 2
Service: 5
Phillip W
Slow service
Atmosphere: 1
Food: 3
Service: 1
shirokuma
The korean bean paste hot pot is always delicious and filling. The flavor is always consistent and you get a variety of toppings. The service can be very slow at times. One time, the waiter forgot to put in our orders and we waited over one hour to receive the food with little apology.
The slow yet fast increase in price for their hot pot over the last year is unfortunate. Currently $20 for one pot during dinner. The value for the amount of food you get is unfortunately not worth much the value anymore when there are more options.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hot Pot
Deja MG
Very mid food- I didn't realize the bowls are already pre made. You can't sub or replace anything. There's only one vegetarian option (not very flavorful, just a bunch of mushrooms). I waited an hour for seating. That wasn't necessarily terrible, just worth noting. Upon actually being seated, I was pretty much ignored most of the time- to the point I had to ask a random waitor for a bowl and rice. I ate about half the bowl, as it wasn't good. I wouldn't recommend, but I wouldn't not recommend. I am not sure whether it's supposed to be a serve yourself kind of restaurant or if I really just got service that terrible. Also ordered a hot brown sugar tea. It was not good in my opinion, but I'm not fond of sweet teas. It was an experience to say the least....
For hotpot it's not necessarily overpriced- if it was hotpot in the traditional sense. Overall, it was very mid in experience and taste.
Vegetarian options: They have one option. It isn't good.
Atmosphere: 1
Food: 2
Service: 2
Paul HFer
Is one of our favorites 😇
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hot Soup
K FX
Bruh, why is that take-out game here so atrocious?. From orders just being ignored; packing in ways where items are spilling/moving around in the bag.. it's pretty ridiculous. Hopefully management weighs in, and fixes some pretty obvious issues here.
Food was good. Not much of a choice but there were good combination plates. Service was slow, very slow.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hot Pot
Edward
Need better staff training. I called for a pick up they said it will be done in 15 min. I showed up and they forgot my order and told me to wait 5 more min. I told them I’ll wait outside and call me when it’s ready. After 10 I walked in and the order has been sitting on the rack. Clearly it has been sitting there for a while since it wasn’t warm after 5 min drive home.
Atmosphere: 2
Food: 5
Service: 1
Sasha M
It took about 1 hour and 45 minutes to get there from LA. The traffic is heavy on weekdays and the waiting time took 45 minutes. When you order a menu, the food comes out quickly. Boiling point is always delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Pot, Taiwanese Spicy Hot Soup, Hot Soup
Robin Kwak
A place worth visiting if you like soup
Atmosphere: 4
Food: 4
Service: 4
Miguel Jimenez
Not really a fan of the ingredients but everyone seems to love this place. It's just not for me
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Hot Pot, Taiwanese Spicy Hot Soup
I have been to this place so many times in the past and I always have only good things to say. This last time that I was there, service was so bad. We had to wait more than 20 minutes to get our order taken and we had to ask for our rice and drinks to be delivered after we had gotten our pots. I had to ask the servers multiple times for things and it was not a busy day. Safe to say it was my worst experience at that restaurant in the 10 years that I have been there.
Atmosphere: 3
Food: 5
Service: 1
Taiwanese hotpot, delicious
Atmosphere: 5
Food: 4
Service: 4
Seating is a bit small. But same old good hot pot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Pot
The food was great, splendid actually. The pots were really flavorful and I loved it but the service was a bit disconcerting. Frankly I felt a bit ignored by some of the staff 😅. They never really gave me the replacement chopsticks after I asked for them. Had to go to the front and take a pair.
Atmosphere: 4
Food: 4
Service: 2
Tried the house special last night and it smelled and taste funky maybe because of the pork blood on it. My buddies can even smell it too. Had a diarrhea the following day. Good thing the server was kind enough to not charge me for it because i barely ate it. I just got stick with beef next time
Atmosphere: 5
Food: 2
Service: 5
Slow service
Atmosphere: 1
Food: 3
Service: 1
The korean bean paste hot pot is always delicious and filling. The flavor is always consistent and you get a variety of toppings. The service can be very slow at times. One time, the waiter forgot to put in our orders and we waited over one hour to receive the food with little apology.
The slow yet fast increase in price for their hot pot over the last year is unfortunate. Currently $20 for one pot during dinner. The value for the amount of food you get is unfortunately not worth much the value anymore when there are more options.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Hot Pot
Very mid food- I didn't realize the bowls are already pre made. You can't sub or replace anything. There's only one vegetarian option (not very flavorful, just a bunch of mushrooms). I waited an hour for seating. That wasn't necessarily terrible, just worth noting. Upon actually being seated, I was pretty much ignored most of the time- to the point I had to ask a random waitor for a bowl and rice. I ate about half the bowl, as it wasn't good. I wouldn't recommend, but I wouldn't not recommend. I am not sure whether it's supposed to be a serve yourself kind of restaurant or if I really just got service that terrible. Also ordered a hot brown sugar tea. It was not good in my opinion, but I'm not fond of sweet teas. It was an experience to say the least....
For hotpot it's not necessarily overpriced- if it was hotpot in the traditional sense. Overall, it was very mid in experience and taste.
Vegetarian options: They have one option. It isn't good.
Atmosphere: 1
Food: 2
Service: 2
Is one of our favorites 😇
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hot Soup
Bruh, why is that take-out game here so atrocious?.
From orders just being ignored; packing in ways where items are spilling/moving around in the bag.. it's pretty ridiculous.
Hopefully management weighs in, and fixes some pretty obvious issues here.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Food was good. Not much of a choice but there were good combination plates. Service was slow, very slow.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hot Pot
Need better staff training. I called for a pick up they said it will be done in 15 min. I showed up and they forgot my order and told me to wait 5 more min. I told them I’ll wait outside and call me when it’s ready. After 10 I walked in and the order has been sitting on the rack. Clearly it has been sitting there for a while since it wasn’t warm after 5 min drive home.
Atmosphere: 2
Food: 5
Service: 1
It took about 1 hour and 45 minutes to get there from LA. The traffic is heavy on weekdays and the waiting time took 45 minutes. When you order a menu, the food comes out quickly. Boiling point is always delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Pot, Taiwanese Spicy Hot Soup, Hot Soup
A place worth visiting if you like soup
Atmosphere: 4
Food: 4
Service: 4
Not really a fan of the ingredients but everyone seems to love this place. It's just not for me
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Hot Pot, Taiwanese Spicy Hot Soup
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