Waited so long to order. Was not greeted when came in or acknowledged. Then when she was done helping the woman ahead of me, she completely skipped me and helped the person who was behind me in line. Ridiculous. I walked out. Terrible service.
Atmosphere: 1
Service: 1
Carl Grad
Like it
Atmosphere: 5
Food: 5
Service: 5
Sharon Ballardo
Clean and helpful staff. Chicken
Atmosphere: 4
Food: 4
Service: 4
Jerry Clardy
Great chicken 🐔
Atmosphere: 4
Food: 5
Service: 5
David Matuska
They messed up a BRC burrito. How can you manage to mess up something so simple?!
Atmosphere: 1
Food: 1
Service: 1
Samuel Villegas
Poor services 😢
Atmosphere: 5
Food: 5
Service: 5
okkoske
Love this place. The chain hasn't quite reached my area yet so it's a treat to eat there when I get a chance.
Atmosphere: 4
Food: 5
Service: 5
Rosa Ortiz
Always good
Atmosphere: 5
Food: 5
Service: 5
eduardo gomez
That’s awesome! El Pollo Loco really does have an impressive history. Founded in 1975 in Guasave, Sinaloa, Mexico, by Juan Francisco Ochoa, the brand quickly gained popularity thanks to its signature flame-grilled marinated chicken—a technique that set it apart from other fast-food chains.
What’s even more impressive is how it expanded into the U.S. (starting in 1980 in Los Angeles) and grew into a major player in the fast-casual Mexican food scene. The fact that they still focus on fresh ingredients, real fire-grilling, and bold flavors after all these years speaks volumes about their commitment to quality.
Nice friendly employees fresh hot chicken and tostada salad fresh made to order nice job guys at El pollo loco
Atmosphere: 5
Food: 5
Service: 5
Gabriel Escobedo
Food was good, other than the table a bit dirty, everything else was fine.
Atmosphere: 5
Food: 5
Service: 4
Kevin Stoner
The team at this location has it right...nice clean establishment...friendly courteous service...they strive to make your correct and you a happy customer. I pass 2 locations closer to my house to go here.
XSV
Order 8341 at 12:50 on 5/30/25 was a nasty burrito with old unchewable chicken. I almost threw up worst pollo loco ever
Waited so long to order. Was not greeted when came in or acknowledged. Then when she was done helping the woman ahead of me, she completely skipped me and helped the person who was behind me in line. Ridiculous. I walked out. Terrible service.
Atmosphere: 1
Service: 1
Like it
Atmosphere: 5
Food: 5
Service: 5
Clean and helpful staff.
Chicken
Atmosphere: 4
Food: 4
Service: 4
Great chicken 🐔
Atmosphere: 4
Food: 5
Service: 5
They messed up a BRC burrito. How can you manage to mess up something so simple?!
Atmosphere: 1
Food: 1
Service: 1
Poor services 😢
Atmosphere: 5
Food: 5
Service: 5
Love this place. The chain hasn't quite reached my area yet so it's a treat to eat there when I get a chance.
Atmosphere: 4
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
That’s awesome! El Pollo Loco really does have an impressive history. Founded in 1975 in Guasave, Sinaloa, Mexico, by Juan Francisco Ochoa, the brand quickly gained popularity thanks to its signature flame-grilled marinated chicken—a technique that set it apart from other fast-food chains.
What’s even more impressive is how it expanded into the U.S. (starting in 1980 in Los Angeles) and grew into a major player in the fast-casual Mexican food scene. The fact that they still focus on fresh ingredients, real fire-grilling, and bold flavors after all these years speaks volumes about their commitment to quality.
Atmosphere: 5
Food: 5
Service: 5
We need an El Pollo Loco in Birmingham Alabama
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chicken was fresh.
Atmosphere: 5
Food: 5
Service: 5
Nice friendly employees fresh hot chicken and tostada salad fresh made to order nice job guys at El pollo loco
Atmosphere: 5
Food: 5
Service: 5
Food was good, other than the table a bit dirty, everything else was fine.
Atmosphere: 5
Food: 5
Service: 4
The team at this location has it right...nice clean establishment...friendly courteous service...they strive to make your correct and you a happy customer. I pass 2 locations closer to my house to go here.
Order 8341 at 12:50 on 5/30/25 was a nasty burrito with old unchewable chicken. I almost threw up worst pollo loco ever
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