Today is Christmas eve and I ordered food through the drive threw for breakfast and they didn't get my order right. This has happened a few times. I called to complain about being charged for something they didn't give me. Mind you food is expensive and the little young girl that answered my call had the nerve to tell me why do I keep coming then. And she kept talking over me saying the same thing over and over, why do i keep goong then.These are the kind of people serving our food as payed customers I recommend nobody to go to the McDonald's on pioneer. They have a horrible staff and they cant ever get a simple expensive order right I hope they go out of buisness.
Atmosphere: 1
Food: 1
Service: 1
Camila Gutierrez
crazy work, y’all close at 12 AM and decide not to take 2 cars orders because its 10-15 minutes before closing and you wanna leave early? tragic. hope you find better hard working staff. i even got a video of being ignored/employees hiding from us.
Monique Hemphill
Horrible service
Lindsey Lomeli
Absolutely unacceptable experience. I ordered curbside pickup for ONE drink and selected my parking number as instructed. I waited over 10 minutes while they cleared out a long drive-thru rush line. After that, there were NO cars at all for about 4 minutes perfect time to bring out my order and still no one came. Then another big drive-thru line started forming. They cleared that entire line too, and once again my curbside order was completely ignored. Not once did anyone come outside or check on it. I eventually had to go inside and get it myself, which defeats the whole purpose of curbside pickup. Forgetting a curbside order is bad enough. Forgetting one single drink, through multiple drive-thru rushes and even during a period with no cars at all, is beyond ridiculous. Don’t offer curbside pickup if you’re not going to bother checking it. Not worth the time.
Atmosphere: 1
Food: 1
Service: 1
Martha Cuevas
Needs more personal there were very few personal and it was very bad service and people was getting mad.I had to wait 40 minutes for the order and it wasn't only me.
Atmosphere: 1
Food: 1
Service: 2
Monica Duran
Been here 20 minutes. Still waiting for my food. Crappy service. Probably my last time coming to this location. Last time I came a while ago the service was crappy too. Thumbs down 👎 they need new management and more employees 😕😔
Anthony Ybarra
If you REALLY want McD’s, there’s two other locations somewhat close by. The staff here isn’t very friendly and they’re pretty stingy with the food — especially the drinks. My iced coffee was more ice and water than coffee and didnt have the flavored syrup. The frappé I ordered last time I was here also wasn’t filled to the top (they didn’t even get it to the fill line on the side of the cup either!)
Atmosphere: 1
Food: 3
Service: 1
Juan Martinez
Horrible service. 1. They don't carry charge if you want to with cash. 2. The hired people that don't like dealing with the public. 3. Asked for manager they never came out to deal with the issue. 4. Food is cool, dirty tables, slow service.
Don't eat here, find another McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Michael Martinez
Oh my goodness they are slow, I went in during my 30 minute lunch break and had to ask for a refund for my order because my lunch break ended, that's how long they took on a small order, they don't have enough workers, the ones they have are slow and incompetent, I seriously think they should just shut it down, it's not getting any better, now that they are making $20 an hour the customer service is horrible compared to when they were making $7 an hour
Atmosphere: 1
Food: 1
Service: 1
Helen Rheeyoin
What is a fast food meaning? It should be serve faster than a restaurant. This is not a first time. This place take too long. Owner should know that worker are misunderstood customer's orders.
Worst service. If you like to wait one hour for your food and get everything missed up, then this is the place.
Atmosphere: 1
Food: 1
Service: 1
Oscar Valle
People sleeping in lobby service extra slowww
Atmosphere: 1
Food: 2
Service: 1
Loyd Jones
Fries are almost always cold.
Atmosphere: 1
Food: 1
Service: 2
Cynthia Gonzalez
The wait time here is ridiculous. Took me about 30-40 min to get my order and its happened before recently here. Its a bunch of kids running this place. And they forget to add the sauces too.
Atmosphere: 1
Food: 5
Service: 1
SirrBellionBeatz
Always have to wait more than 20 minutes to get your order
Today is Christmas eve and I ordered food through the drive threw for breakfast and they didn't get my order right. This has happened a few times. I called to complain about being charged for something they didn't give me. Mind you food is expensive and the little young girl that answered my call had the nerve to tell me why do I keep coming then. And she kept talking over me saying the same thing over and over, why do i keep goong then.These are the kind of people serving our food as payed customers I recommend nobody to go to the McDonald's on pioneer. They have a horrible staff and they cant ever get a simple expensive order right I hope they go out of buisness.
Atmosphere: 1
Food: 1
Service: 1
crazy work, y’all close at 12 AM and decide not to take 2 cars orders because its 10-15 minutes before closing and you wanna leave early? tragic. hope you find better hard working staff. i even got a video of being ignored/employees hiding from us.
Horrible service
Absolutely unacceptable experience. I ordered curbside pickup for ONE drink and selected my parking number as instructed.
I waited over 10 minutes while they cleared out a long drive-thru rush line. After that, there were NO cars at all for about 4 minutes perfect time to bring out my order and still no one came.
Then another big drive-thru line started forming. They cleared that entire line too, and once again my curbside order was completely ignored. Not once did anyone come outside or check on it.
I eventually had to go inside and get it myself, which defeats the whole purpose of curbside pickup.
Forgetting a curbside order is bad enough. Forgetting one single drink, through multiple drive-thru rushes and even during a period with no cars at all, is beyond ridiculous. Don’t offer curbside pickup if you’re not going to bother checking it.
Not worth the time.
Atmosphere: 1
Food: 1
Service: 1
Needs more personal there were very few personal and it was very bad service and people was getting mad.I had to wait 40 minutes for the order and it wasn't only me.
Atmosphere: 1
Food: 1
Service: 2
Been here 20 minutes. Still waiting for my food. Crappy service. Probably my last time coming to this location. Last time I came a while ago the service was crappy too. Thumbs down 👎 they need new management and more employees 😕😔
If you REALLY want McD’s, there’s two other locations somewhat close by. The staff here isn’t very friendly and they’re pretty stingy with the food — especially the drinks. My iced coffee was more ice and water than coffee and didnt have the flavored syrup. The frappé I ordered last time I was here also wasn’t filled to the top (they didn’t even get it to the fill line on the side of the cup either!)
Atmosphere: 1
Food: 3
Service: 1
Horrible service.
1. They don't carry charge if you want to with cash.
2. The hired people that don't like dealing with the public.
3. Asked for manager they never came out to deal with the issue.
4. Food is cool, dirty tables, slow service.
Don't eat here, find another McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Oh my goodness they are slow, I went in during my 30 minute lunch break and had to ask for a refund for my order because my lunch break ended, that's how long they took on a small order, they don't have enough workers, the ones they have are slow and incompetent, I seriously think they should just shut it down, it's not getting any better, now that they are making $20 an hour the customer service is horrible compared to when they were making $7 an hour
Atmosphere: 1
Food: 1
Service: 1
What is a fast food meaning?
It should be serve faster than a restaurant.
This is not a first time.
This place take too long. Owner should know that worker are misunderstood customer's orders.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst service. If you like to wait one hour for your food and get everything missed up, then this is the place.
Atmosphere: 1
Food: 1
Service: 1
People sleeping in lobby service extra slowww
Atmosphere: 1
Food: 2
Service: 1
Fries are almost always cold.
Atmosphere: 1
Food: 1
Service: 2
The wait time here is ridiculous. Took me about 30-40 min to get my order and its happened before recently here. Its a bunch of kids running this place. And they forget to add the sauces too.
Atmosphere: 1
Food: 5
Service: 1
Always have to wait more than 20 minutes to get your order
Atmosphere: 4
Food: 4
Service: 1
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