Food is good but uber eats and DoorDash have better prices
Atmosphere: 5
Food: 4
Service: 5
Ankit Panchal
I have ordered paneer biryani spicy, it was not spicy also paneer was so old, this is the first time i have to discard the left over biryani. Else it’s sin to leave one grain of the biryani rice. But it was so bad i cannot even finish eating biryani. Paneer is so old and so chewy. Not worth it. Also chicken dum biryani it was not at all upto mark.
Atmosphere: 3
Food: 1
Service: 3
Sam B
I called them multiple times before placing the order to explain that we were visiting LA from Seattle and asked for recommendations on which items were good and tasty. Based on their suggestions, we ordered four different kinds of biryani and one appetizer. Unfortunately, none of the items were edible. The taste was terrible, the food felt unhygienic, and it did not seem safe to eat. We ended up throwing everything away. I strongly recommend avoiding this place. This was a very disappointing and unacceptable experience.
Food: 1
Service: 1
Rahul Reddy Pesaru
Service is really good but food is not up to the mark
Atmosphere: 5
Food: 3
Service: 5
Sai
Found cockroach on biryani it was live when I got it. Awwwt I throwed up and I ate more than half of it.
Atmosphere: 1
Food: 1
Service: 1
Harshita M
I visited this restaurant on Tuesday, and I was extremely disappointed with the customer service. The girl at the front desk was talking very rude and had a very dismissive attitude when I asked simple questions, she refused to answer my questions, and acted like she had no interest in helping anyone. Seemed to have no knowledge about the food she was serving. When I asked about menu items, no answers and acted annoyed that I was even asking. Someone working in customer service should at least understand the basics of the menu and treat customers respectfully. Clearly has zero customer service skills. Her attitude completely ruined my vist. First impressions matter, and unfortunately, the behavior of the front desk staff made me not want to return to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Sohail Gidwani
I have had better biryani back in India, but here in California, it was the best so far, Garlic butter naan was pretty good. The service was pretty good and quick.
We ordered vegetarian biryani and gobi manchurian. We got chicken mixed up with manchurian. While we got refunded by Doordash, this seems to be a common issue at Paradise centers across. We are from Bay Area and had mixup in the past. Surely there seem to be a process issues with how they keep vegetarian separate from other meat. If you are vegetarian dine in could be an option but definitely not delivery. This will be our last order ever from Paradise.
Food: 2
Service: 3
Jasmine
I tried their Irvine location. It was pretty new I tried their biryani and butter chicken it was delicious and the service was great. They said they have location in Artesia also So today I was around the area so I tried their Artesia location. The food was ok (but I like it better from Irvine especially butter chicken). But I wanna talk about the service it was terrible.The lady at the front desk talk very rudely. I will never go back to that location again.
Atmosphere: 2
Food: 2
Service: 1
Rinika SARKAR
Food quality has been downgraded in paradise nowdays....we ordered chicken 65 and the chicken is very hard..can't even chew...then we asked to replace it with chili chicken..and it comes with the same chicken without salt...very very bad experience
The biryani was old and smelling on a weekday, they are serving old food.
Food: 1
Hemanth Polu
Disappointed with the food.
Atmosphere: 1
Food: 1
Service: 3
arpit gupta
Ordered a curry and couple of breads from them. When we reached home and tried their food, the curry was smelling so bad that we couldn’t even eat a single bite and had to throw it away. It was clearly stale food. Restaurant opens up at 11.30 am so I started calling them at 12 and after trying for around and hour they finally picked up my call at 1.30 and all they offered was a free meal if I order something next time. Pathetic food and service. No wonder their multiple locations are closing.
Surbhi sethi
One of the worst food we ever had never give a chance to go here they changed there chefs nothing was same bad service waste of money. Hate it
Shahbaz Salehi
I’ve tried the original Paradise Biryani in Hyderabad, India, and this restaurant is supposed to be from the same chain. I ordered the goat and lamb biryani, and it was just okay—I’ve had better elsewhere. The mango lassi was good, and the carrot dessert was decent but nothing special. Prices are reasonable, but I wish they maintained the same quality as the parent restaurant in Hyderabad.
Food is good but uber eats and DoorDash have better prices
Atmosphere: 5
Food: 4
Service: 5
I have ordered paneer biryani spicy, it was not spicy also paneer was so old, this is the first time i have to discard the left over biryani. Else it’s sin to leave one grain of the biryani rice. But it was so bad i cannot even finish eating biryani. Paneer is so old and so chewy. Not worth it.
Also chicken dum biryani it was not at all upto mark.
Atmosphere: 3
Food: 1
Service: 3
I called them multiple times before placing the order to explain that we were visiting LA from Seattle and asked for recommendations on which items were good and tasty. Based on their suggestions, we ordered four different kinds of biryani and one appetizer. Unfortunately, none of the items were edible. The taste was terrible, the food felt unhygienic, and it did not seem safe to eat. We ended up throwing everything away.
I strongly recommend avoiding this place. This was a very disappointing and unacceptable experience.
Food: 1
Service: 1
Service is really good but food is not up to the mark
Atmosphere: 5
Food: 3
Service: 5
Found cockroach on biryani it was live when I got it. Awwwt I throwed up and I ate more than half of it.
Atmosphere: 1
Food: 1
Service: 1
I visited this restaurant on Tuesday, and I was extremely disappointed with the customer service. The girl at the front desk was talking very rude and had a very dismissive attitude when I asked simple questions, she refused to answer my questions, and acted like she had no interest in helping anyone. Seemed to have no knowledge about the food she was serving. When I asked about menu items, no answers and acted annoyed that I was even asking. Someone working in customer service should at least understand the basics of the menu and treat customers respectfully. Clearly has zero customer service skills.
Her attitude completely ruined my vist. First impressions matter, and unfortunately, the behavior of the front desk staff made me not want to return to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
I have had better biryani back in India, but here in California, it was the best so far, Garlic butter naan was pretty good. The service was pretty good and quick.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Biryani, Chicken 65, Goat Biryani, Chicken Curry, Gobi Manchurian
We ordered vegetarian biryani and gobi manchurian. We got chicken mixed up with manchurian. While we got refunded by Doordash, this seems to be a common issue at Paradise centers across. We are from Bay Area and had mixup in the past. Surely there seem to be a process issues with how they keep vegetarian separate from other meat.
If you are vegetarian dine in could be an option but definitely not delivery.
This will be our last order ever from Paradise.
Food: 2
Service: 3
I tried their Irvine location. It was pretty new
I tried their biryani and butter chicken it was delicious and the service was great. They said they have location in Artesia also So today I was around the area so I tried their Artesia location. The food was ok (but I like it better from Irvine especially butter chicken). But I wanna talk about the service it was terrible.The lady at the front desk talk very rudely. I will never go back to that location again.
Atmosphere: 2
Food: 2
Service: 1
Food quality has been downgraded in paradise nowdays....we ordered chicken 65 and the chicken is very hard..can't even chew...then we asked to replace it with chili chicken..and it comes with the same chicken without salt...very very bad experience
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The biryani was old and smelling on a weekday, they are serving old food.
Food: 1
Disappointed with the food.
Atmosphere: 1
Food: 1
Service: 3
Ordered a curry and couple of breads from them. When we reached home and tried their food, the curry was smelling so bad that we couldn’t even eat a single bite and had to throw it away. It was clearly stale food. Restaurant opens up at 11.30 am so I started calling them at 12 and after trying for around and hour they finally picked up my call at 1.30 and all they offered was a free meal if I order something next time. Pathetic food and service. No wonder their multiple locations are closing.
One of the worst food we ever had never give a chance to go here they changed there chefs nothing was same bad service waste of money. Hate it
I’ve tried the original Paradise Biryani in Hyderabad, India, and this restaurant is supposed to be from the same chain. I ordered the goat and lamb biryani, and it was just okay—I’ve had better elsewhere. The mango lassi was good, and the carrot dessert was decent but nothing special. Prices are reasonable, but I wish they maintained the same quality as the parent restaurant in Hyderabad.
Atmosphere: 5
Food: 3
Service: 5
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