Red Palace 2
18868 Norwalk Blvd, Artesia
(562) 402-9666
Recent Reviews
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I know there are a lot of bad reviews for this place but my most recent visit was actually pretty good. We were seated immediately and we were constantly checked on by the staff to make sure we had everything we needed. The bulgogi which I don’t order all that much, was the standout here. We ordered five rounds of it and it was delicious! The beef belly and brisket was also quite good and they kept bringing us sides of kimchi and radish paper which was greatly appreciated. Honestly I have no complaints. The last time I came here was seven years ago and it was a horrible experience but I’m glad I gave them another chance.
Food: 4
Service: 5
Nice staff. Good
Atmosphere: 5
Food: 5
Service: 5
This place used to be great, but now I understand why their other locations have closed, and I wouldn’t be surprised if this one follows.
We were seated before the lunch rush, and it wasn’t busy. From the moment our server greeted us, she seemed rushed and dismissive. She cut me off mid-sentence, walked away before I could finish ordering, and even brought the wrong drink.
When our meat arrived, the grill at our table was turned off. It took about 10 minutes for her to notice, despite checking on nearby tables, and when she finally did, she turned it back on and walked away without asking if we needed anything else. Since this is an AYCE spot that was especially frustrating. After we managed to cook one round of meat, the grill shut off again. Another 10 minutes passed before she returned and sarcastically asked whether we wanted it on or off.
At that point, we decided to leave and take our business elsewhere. Instead of handling it professionally, she began arguing with us loudly in front of other customers. She insisted we pay full price and tried to add an automatic 18% gratuity…even though we only ate one plate due to the ongoing issues.
Very disappointing experience. I would avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Best service ever, nicest people would definitely recommend!!
Careful about the tip!!! THEY ALREADY INCLUDED AUTOMATIC TIP INCLUSION!! DON’T TIP EXTRA! I won’t be returning because they are so sneaky about it!!!
Used to be my go to…never again
This is by far the worst experience I've ever had me and my wife showed up with my daughter to eat, and the hostess said we couldn't come in with a stroller. I had to go put it back in the truck in the rain. The menu lacks a lot. There is not a lot of meat option for a 22.99 price. Also, the hostess kept circling our table, making us feel very uncomfortable. To be honest with you with the little food that they have to offer. You are better off paying a little bit more and going to Gen Korean barbecue. I don't know what happened to this place a year ago. There was a lot of more meats will never come back.
Atmosphere: 1
Food: 1
Service: 1
grestest kbbq place in oc
amazing service and beef quality :)
Atmosphere: 5
Food: 5
Service: 5
Had the 22.99 ayce for me and my girl, great food and service . They are very quick in bringing you drinks and meat. Would highly recommend this place .
Atmosphere: 4
Food: 5
Service: 5
Arrived more than an hour before closing and was told the restaurant was already closed. No explanation. They turned us away at the door. Didn't even let us come in. There were still people seated and eating inside. I would understand if it was 30mins to close but I was there more than an hour before. Would not go back. Disappointed with my first experience
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious meats! Faves beef bulgogi, spicy pork and chicken!
Atmosphere: 5
Food: 5
Service: 5
This place is consistently my go-to for when I want GOOD Korean Barbecue. I’ve been a dozen times and can see myself going for a decade. The service is consistent (with both the servers efficiency, seating times, and FRESH ingredients etc), the price is fair and it’s always an extremely clean and welcoming environment. Jenny, Enrique, William and the entire team are well-trained professionals at what they do and I appreciate that much!
Atmosphere: 5
Food: 5
Service: 5
Great Korean BBQ
Atmosphere: 4
Food: 5
Service: 5
dont tip, they wont tell you there is tip included. i had to ask
The quality of the BanChan and meat is so bad. One star for food is also too much.
Atmosphere: 1
Food: 1
Service: 2
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