Auntie Anne's

It’s the classic mall food what more do you expect ?

I visited the store on 7/16/23… and let me say it was by far the worst experience ever… as soon as we walked in the male worker seen us come in and walked away from us not greeting us nor helping us, some young lady welcomed us as she was busy doing something and told us she will be with us in a bit. Then the male worker came back , we still didn’t know what we were going to order , so we were looking at the menu and I seen him saying inappropriate language to the other coworkers that were there , racial vocabulary and the the ladies face expression and I knew they felt uncomfortable. I’m not sure if they have mentioned something to the GM or anyone above but I work at the court office and that is not acceptable, I hope he get retrained or fired!!

It would be extremely beneficial for the health department or owner to do random checks and look into the staff. I have heard horrible and horrific things about this location, like stuff you wouldn’t think could happen in a business. To be honest, I think the entire staff need to be reviewed, cameras and computers checked, equipment and storage checked, and more. If things do not change I can see lawsuits popping up in this store’s future.

limited to what was in the warmer, They did have what we were there for. The perfect pretzel bites and cheeese! Employee was super friendly and even told us about the Cinnabon around the corner for our coffee fix.

Haley and fellow employees were very friendly and courteous, the smoothies were delicious and my daughter loved the mini hot dog bites. Thank you!

Haley and fellow employees were very friendly and courteous, the smoothies were delicious and my daughter loved the mini hot dog bites. Thank you!

We went there was altercation outside because a lady and her daughter didn’t want to follow social distancing. The lady and her daughter were talking smack saying we couldn’t speak English and telling my 15yo sister she couldn’t wear a crop top b/c she was overweight. I went to put a complain inside. Two of the workers one being the manager listened to the lady and took her side even though there were plenty of witnesses that were agreeing with us. The workers didn’t care and continued to gossip about it inside. The workers kept eyeing us down and saying things as if we couldn’t understand and acting like we didn’t know English. We speak both Spanish and English fluently. As someone that works in the food industry I understand it can be frustrating but please train your workers to know how to handle the situation in a professional manner.

The made me wait outside as my friends went inside so will never be back

We went there was altercation outside because a lady and her daughter didn’t want to follow social distancing. The lady and her daughter were talking smack saying we couldn’t speak English and telling my 15yo sister she couldn’t wear a crop top b/c she was overweight. I went to put a complain inside. Two of the workers one being the manager listened to the lady and took her side even though there were plenty of witnesses that were agreeing with us. The workers didn’t care and continued to gossip about it inside. The workers kept eyeing us down and saying things as if we couldn’t understand and acting like we didn’t know English. We speak both Spanish and English fluently. As someone that works in the food industry I understand it can be frustrating but please train your workers to know how to handle the situation in a professional manner.

Today I was at the outlets and I was craving a pizza pretzel. I enjoyed my food but I was disgusted by the way "Jennifer" snaps at the other employees. You could tell this person being yelled at was new. Jennifer is rude! She must not have realized that people observe other people's actions and she should be reprimanded or trained better when talking to fellow employees. I will also be calling and complaining tomorrow.

Horrible customer service! Employees were incredibly rude. I asked the employee for a fork and she said to use my hands! I told her that that was unsanitary and she responded by disrespectfully saying that everything went to the stomach either way. Never coming here again!

Today I was at the outlets and I was craving a pizza pretzel. I enjoyed my food but I was disgusted by the way "Jennifer" snaps at the other employees. You could tell this person being yelled at was new. Jennifer is rude! She must not have realized that people observe other people's actions and she should be reprimanded or trained better when talking to fellow employees. I will also be calling and complaining tomorrow.

Great food for a great price. Staff are friendly and the store was clean.

They had very bad service,and refused to make more pretzels for paying customers

Great management