Closed before the time on the door - worker was rude and just shook her head through the door…
Atmosphere: 1
Food: 1
Service: 1
Sagar P
The employees were great. Although the coffee was cold. Just a couple of tables to sit outside. Plenty of benches in the mall to sit though
Atmosphere: 4
Food: 2
Service: 5
Valerie Meraz
I like everything
Atmosphere: 5
Food: 5
Service: 5
Mayumi Daikuhara
If you want to have anything don't go to that store. They don't have anything and the service us awful
Atmosphere: 1
Food: 1
Service: 1
Valarie Gallardo
On Wednesday I went around 2:30pm and received the worst possible service from the girl with glasses I seen her name said Savanah. She was so rude and had no patience, she had no respect on how she spoke to the paying customers. I ended up walking out without getting anything. Cinnabon will lose a lot of business with someone like that there.
Service: 1
Barber Gang
Came into cinnabon on Tuesday and was helped by a guy, he was super funny and upsaled as well. His name was samuel ill definitely be back for more cinnabons! I was alittle nervous coming in seeing all the bad reviews but im glad I did. I recommend the bon bites they where so soft.
Sławomir Lebioda
Absolutely shocking customer service. I have been there twice (both times within the “office hours”) and both times they refused to sell me Cinnabons, because “they were already closed”. First time I went there on May 17 (around 7:15 pm), I managed to get inside the shop, but was told that it is too late and they are not selling anymore - even though info on the door says that they are open till 8 pm, and the product was still on the shelfs! Second time I had been there on June 1, at 7 pm sharp (again – they are officially open till 8 pm) and guess what – they had the doors already locked and told me through the window (!) that the are not selling anymore. My reply that they are officially open for one more hour and should sell me the products was met with a silly smile and a shrug of the arms.With such staff I would not be surprised if the owner was in the red and had to close the business soon.They deserve "0" stars, but Google does not provide such option.
Andrew Arneson
Good service, better buns.
Nina Martinelli
Savannah needs to be fired. Point blank. If I could give zero stars I would. So rude and condescending when I was just trying to order a Cinnabon. Made my sons feel bad about asking for Cinnabon when they asked for the little cinnabites and savannah yelled and said NO WE CANT MAKE THOSE FOR YOU. Then said she had to charge us 7.99 for each one so we asked for the 16 pack of them then due to it being cheaper. She scoffed and then rolled her eyes when we asked for that then and said no they aren’t allowed to give us the ones at the register area where all the other Cinnabons were. There was a whole tray out and no it was not even close to closing. Closing was 2 hours from when we came in.
Samvel Hmayakyan
It is 10:10 am, the girl is standing behind the counter with locked doors!!!
The girl working today at 4:20pm was so rude we ordered two coffees she barely listened to us and I wanted a freshly brewed coffee under the hot beverages and she gave me a vanilla iced coffee which is not what I wanted then I asked her why my drink had ice bc it’s freezing today and she said that’s what I asked for and I told her I wanted a hot drink tho and my order was under hot beverages then she just says “that’s just how it is” then proceeded to just stare at me with no expression me and my friend were offended bc they had left a $6 tip and this is what we get. Never again but the coffee did taste good just not what I wanted it’s cold outside
Larry Placido
It has been a while since I've had Cinnabon. And to find it in the outlet mall was a nice surprise. The lady that helped me even brewed a new, hot batch of coffee, just for me!
Ahsen Safeer
Poor customer service. Felt the staff was passive aggressive and as if they were doing me a favor by selling the cinnamon rolls.
Closed before the time on the door - worker was rude and just shook her head through the door…
Atmosphere: 1
Food: 1
Service: 1
The employees were great. Although the coffee was cold.
Just a couple of tables to sit outside. Plenty of benches in the mall to sit though
Atmosphere: 4
Food: 2
Service: 5
I like everything
Atmosphere: 5
Food: 5
Service: 5
If you want to have anything don't go to that store.
They don't have anything and the service us awful
Atmosphere: 1
Food: 1
Service: 1
On Wednesday I went around 2:30pm and received the worst possible service from the girl with glasses I seen her name said Savanah. She was so rude and had no patience, she had no respect on how she spoke to the paying customers. I ended up walking out without getting anything. Cinnabon will lose a lot of business with someone like that there.
Service: 1
Came into cinnabon on Tuesday and was helped by a guy, he was super funny and upsaled as well. His name was samuel ill definitely be back for more cinnabons! I was alittle nervous coming in seeing all the bad reviews but im glad I did. I recommend the bon bites they where so soft.
Absolutely shocking customer service. I have been there twice (both times within the “office hours”) and both times they refused to sell me Cinnabons, because “they were already closed”. First time I went there on May 17 (around 7:15 pm), I managed to get inside the shop, but was told that it is too late and they are not selling anymore - even though info on the door says that they are open till 8 pm, and the product was still on the shelfs! Second time I had been there on June 1, at 7 pm sharp (again – they are officially open till 8 pm) and guess what – they had the doors already locked and told me through the window (!) that the are not selling anymore. My reply that they are officially open for one more hour and should sell me the products was met with a silly smile and a shrug of the arms.With such staff I would not be surprised if the owner was in the red and had to close the business soon.They deserve "0" stars, but Google does not provide such option.
Good service, better buns.
Savannah needs to be fired. Point blank. If I could give zero stars I would. So rude and condescending when I was just trying to order a Cinnabon. Made my sons feel bad about asking for Cinnabon when they asked for the little cinnabites and savannah yelled and said NO WE CANT MAKE THOSE FOR YOU. Then said she had to charge us 7.99 for each one so we asked for the 16 pack of them then due to it being cheaper. She scoffed and then rolled her eyes when we asked for that then and said no they aren’t allowed to give us the ones at the register area where all the other Cinnabons were. There was a whole tray out and no it was not even close to closing. Closing was 2 hours from when we came in.
It is 10:10 am, the girl is standing behind the counter with locked doors!!!
Restaurantji Recommends
The girl working today at 4:20pm was so rude we ordered two coffees she barely listened to us and I wanted a freshly brewed coffee under the hot beverages and she gave me a vanilla iced coffee which is not what I wanted then I asked her why my drink had ice bc it’s freezing today and she said that’s what I asked for and I told her I wanted a hot drink tho and my order was under hot beverages then she just says “that’s just how it is” then proceeded to just stare at me with no expression me and my friend were offended bc they had left a $6 tip and this is what we get. Never again but the coffee did taste good just not what I wanted it’s cold outside
It has been a while since I've had Cinnabon. And to find it in the outlet mall was a nice surprise. The lady that helped me even brewed a new, hot batch of coffee, just for me!
Poor customer service. Felt the staff was passive aggressive and as if they were doing me a favor by selling the cinnamon rolls.
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