We love to stop at this Dunkin as we travel back and forth across the state. Everyone is always so nice. Unlike most other Dunkins, they haven't watered down the matcha. They make the best matcha drinks here. It's our favorite Dunkin in the California, Nevada and Arizona area. We highly recommend stopping at this Dunkin if your on the north side of the Grapevine.
Atmosphere: 5
Food: 5
Service: 5
Hugh Geiger
No Wi-Fi. Stick with Starbucks 😞
Niko
Had my happy butt waiting in the drive thru just for them to tell me there’s no EXPRESSO?! How do you not have expresso ???
Atmosphere: 1
Food: 1
Service: 1
Trueboholana
The restroom stinks!
Atmosphere: 4
Food: 3
Service: 5
Abdeljabar Jabbar
Run don’t waste your money or time unsanitary horrible service & got every single item on the order wrong.
Atmosphere: 1
Food: 1
Service: 1
Mariela
The cashier was nice, so I’ll give it a 3. However, the people there are clearly not trained properly. I work at dunkin and know the process. They didn’t make my drink correctly at all, didn’t add an extra shot (that I paid for), and gave the wrong lid for the type of drink I got. It’s honestly just sad
Food: 2
Service: 3
Chris Hien Le
Customer service here is horrible. Would not revommend this place.
Atmosphere: 1
Food: 3
Service: 1
Anessa Delao Estrada
Worker Jimena was missing for 10 mins just for her to come back and turn us away stating they are closing , closing time is at 7pm and it was not 7pm . Staff needs to hire people who want to work and do their come
Atmosphere: 1
Service: 1
K A
Purchase a small cup of ice cream with a sprinkles coat almost $7 in which they charge me $2 additional for just sprinkles only while other places only charge $1. Very expensive. Think before you wanna get ice cream from here.
Atmosphere: 1
Food: 1
Service: 1
Chris Coleman
This is an absolutely great stop anytime you can and I completely recommend Dunkin over all of the other donut chains in California.
The girl helping me was great! Amazing attitude,very helpful. The coffee was good, and the doughnut was so so. Overall, I would visit again, perhaps try a different donut. Coffee was better than at Starbucks
Kristine Crewse
Horrible coffee. Staff admitted the espresso machine was burning the coffee but served it anyway.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Classic Donuts
Manny & Sandy
We just got donuts and first off there was no donuts other than the mini and the lady that was taking our order had so much attitude didn’t talk to us nicely at all 1/11/2025 9:32am
Atmosphere: 1
Food: 1
Service: 1
Henry Menzel
$2.20 additional payment required for oatmilk is insane. Then my hot latte is cold. Cmon. Oatmilk isn’t an upgrade. It’s a requirement. The pricing is one thing. If you’re gonna gouge me for this, at least make my item well. Ridiculous.
Atmosphere: 1
Food: 1
Service: 3
Haritha Doppalapudi
Stale apple fritter which tastes nothing like apple fritter. Super watered down coffee
We love to stop at this Dunkin as we travel back and forth across the state. Everyone is always so nice. Unlike most other Dunkins, they haven't watered down the matcha. They make the best matcha drinks here. It's our favorite Dunkin in the California, Nevada and Arizona area. We highly recommend stopping at this Dunkin if your on the north side of the Grapevine.
Atmosphere: 5
Food: 5
Service: 5
No Wi-Fi. Stick with Starbucks 😞
Had my happy butt waiting in the drive thru just for them to tell me there’s no EXPRESSO?! How do you not have expresso ???
Atmosphere: 1
Food: 1
Service: 1
The restroom stinks!
Atmosphere: 4
Food: 3
Service: 5
Run don’t waste your money or time unsanitary horrible service & got every single item on the order wrong.
Atmosphere: 1
Food: 1
Service: 1
The cashier was nice, so I’ll give it a 3. However, the people there are clearly not trained properly. I work at dunkin and know the process. They didn’t make my drink correctly at all, didn’t add an extra shot (that I paid for), and gave the wrong lid for the type of drink I got. It’s honestly just sad
Food: 2
Service: 3
Customer service here is horrible. Would not revommend this place.
Atmosphere: 1
Food: 3
Service: 1
Worker Jimena was missing for 10 mins just for her to come back and turn us away stating they are closing , closing time is at 7pm and it was not 7pm . Staff needs to hire people who want to work and do their come
Atmosphere: 1
Service: 1
Purchase a small cup of ice cream with a sprinkles coat almost $7 in which they charge me $2 additional for just sprinkles only while other places only charge $1. Very expensive. Think before you wanna get ice cream from here.
Atmosphere: 1
Food: 1
Service: 1
This is an absolutely great stop anytime you can and I completely recommend Dunkin over all of the other donut chains in California.
Restaurantji Recommends
The girl helping me was great! Amazing attitude,very helpful. The coffee was good, and the doughnut was so so. Overall, I would visit again, perhaps try a different donut. Coffee was better than at Starbucks
Horrible coffee. Staff admitted the espresso machine was burning the coffee but served it anyway.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Classic Donuts
We just got donuts and first off there was no donuts other than the mini and the lady that was taking our order had so much attitude didn’t talk to us nicely at all 1/11/2025 9:32am
Atmosphere: 1
Food: 1
Service: 1
$2.20 additional payment required for oatmilk is insane. Then my hot latte is cold. Cmon. Oatmilk isn’t an upgrade. It’s a requirement. The pricing is one thing. If you’re gonna gouge me for this, at least make my item well. Ridiculous.
Atmosphere: 1
Food: 1
Service: 3
Stale apple fritter which tastes nothing like apple fritter. Super watered down coffee
Food: 1
Service: 1
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