McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
16552 E 14th St, Ashland
(510) 317-5950

About McDonald's

The McDonald's restaurant has varying levels of service depending on the staff. Some customers have experienced order confusion, while others, like those served by 'Ronald McDonald', receive excellent service. The McDonald's app offers free items, making it a favorite for regulars. Cleanliness and organization are notable features, with workers being courteous and patient. Manager Enrique is commended for his attentiveness. However, food quality can be inconsistent, with some meals freshly prepared and others overcooked. Recently, customers have noticed that the preparation and wrapping of burgers could be improved, and some feel that the commitment to food quality and presentation has declined. The restaurant is connected to a Chevron station & Food Mart, and the facility is kept very clean. The staff is generally friendly and helpful, and the restaurant maintains a good level of customer service. Although the new trend of using kiosks instead of staff is not favored by everyone, overall, McDonald's offers a decent atmosphere, but there is room for improvement in food preparation consistency. The McDonald's app and promotions are appreciated, though some customers are now considering other options.

Customers' Favorites

McDonald's Reviews

2.3
112 ratings
Restaurantji Rating
5
6%
4
11%
3
22%
2
11%
1
50%
Food
3.2
Atmosphere
3.1
Service
3.2

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Hours

Monday 6AM - 12AM
Tuesday 6AM - 12AM
Wednesday 6AM - 12AM
Thursday 6AM - 12AM
Friday 6AM - 1AM
Saturday 6AM - 1AM
Sunday 6AM - 12AM
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