There was no other customers in store and there was 4 employees in store it still took 15 minutes to get part of our order and they still forgot our drinks and they didnt believe us and was pretty rude and we should our receipts and tooks another 15 minutes to get our drinks.
Atmosphere: 1
Food: 2
Service: 1
Savanna Zamora
We always look forward coming to Auntie Anne’s when we come to town!! Thanks to Lee for the great service!! Highly recommend the cinnamon bites, that’s our favorite 😋 thanks Lee!
Atmosphere: 5
Food: 5
Service: 5
Katrina Hayward
This location is so cool bc it's 1/2 Auntie Anne's & the other 1/2 is Jamba Juice! They even have combo options where you can get your choice of a small smoothie & your choice of Pretzel product! Love it so much! Can't wait to visit again the next time I am passing through.
Atmosphere: 5
Food: 5
Service: 5
W
Great food and service, Lee is an excellent worker who is very polite with great customer service and his boss should definitely give him a raise!
Atmosphere: 5
Food: 5
Service: 5
MonCherie
Great pretzels and there is a Jamba juice in the same place! Two great treats in one!
Atmosphere: 4
Food: 5
Service: 5
Addyson Van De Valk
Service was horrible. Only one person actually working other two on auntie Anne’s side talking away not helping customers.
Atmosphere: 2
Food: 3
Service: 1
Mystery Inc.
I love Aunt Anne's and was to happy to see them come to the North County...! However the longer they've been open, the worse it's gotten: The customer service has deteriorated, menu options have disappeared (sour cream & onion powder! Etc.) and the fact that you have to wait 20 minutes for many order items to be made! We used to go weekly, but all of this continuing to go down hill has been enough for us to worry about never going back.
Atmosphere: 2
Food: 3
Service: 2
William Pendleton
I was hoping to get the pretzels that I used to get in the malls down south. evidently there must be a massive cinnamon and sugar shortage here because these pretzels just barely had a light dusting.
Zayraa Cmbrry
This is the second time I stop by later in the afternoon. They always close before 6pm even tho their website and store hours says 6:30pm. Employees just try to leave early. They should hire staff who are willing to work and give the best client service.
Cierra Huff
My husband ordered 3 pretzels, pretzel nuggets and 3 cheeses but was charged for 4 on 2/3/24 at 1:54 pm with Bryan as the cashier. My husband wanted a jalapeno pretzel, and the cashier stated it would take 30 minutes with attitude and resistance. My husband said that was fine and then went to Jamba Juice to order something else, so the wait didn't seem so long. When my husband came back in 10 minutes, the cashier had the jalapeno pretzel in a bag along with rest of his order. This pretzel was not made correctly, and it is unfortunate that we have to pay workers more than they deserve when they do not want to do their jobs correctly. Below is a picture of the jalapeno pretzel that was made incorrectly. The jalapenos were placed on top of a regular pretzel not mixed into the dough and made fresh.
Great place if you want good pretzels and Jamba juice is right next to it for a good smoothie as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets, Cinnamon Sugar Pretzel
Mike H
Yum Yum ?
Atmosphere: 5
Food: 5
Service: 5
Omar T
Same great tasting pretzels.
Jo L.
When you can arrive at the sweet spot of hours open which no one ever knows here, the pretzels are consistently burnt/overdone. The texture is dry, not buttery or “soft”.
Perhaps needing some better training. The beauty of chains is supposed to be a consistent product that patrons have come to know and expect. Sadly, not always the case at this location. However, employees are often polite and friendly.
Zachary Williams
Shout out to the best pretzel maker in the world. My tastebuds are jumping all around going crazy for more pretzel. They say go crazy for coco puffs, but I say go crazy for pretzels made by Riley Jones!!!!! Get in the zone for pretzels made by Riley Jones!!! Get them while you can…
There was no other customers in store and there was 4 employees in store it still took 15 minutes to get part of our order and they still forgot our drinks and they didnt believe us and was pretty rude and we should our receipts and tooks another 15 minutes to get our drinks.
Atmosphere: 1
Food: 2
Service: 1
We always look forward coming to Auntie Anne’s when we come to town!! Thanks to Lee for the great service!! Highly recommend the cinnamon bites, that’s our favorite 😋 thanks Lee!
Atmosphere: 5
Food: 5
Service: 5
This location is so cool bc it's 1/2 Auntie Anne's & the other 1/2 is Jamba Juice!
They even have combo options where you can get your choice of a small smoothie & your choice of Pretzel product!
Love it so much! Can't wait to visit again the next time I am passing through.
Atmosphere: 5
Food: 5
Service: 5
Great food and service, Lee is an excellent worker who is very polite with great customer service and his boss should definitely give him a raise!
Atmosphere: 5
Food: 5
Service: 5
Great pretzels and there is a Jamba juice in the same place! Two great treats in one!
Atmosphere: 4
Food: 5
Service: 5
Service was horrible. Only one person actually working other two on auntie Anne’s side talking away not helping customers.
Atmosphere: 2
Food: 3
Service: 1
I love Aunt Anne's and was to happy to see them come to the North County...!
However the longer they've been open, the worse it's gotten: The customer service has deteriorated, menu options have disappeared (sour cream & onion powder! Etc.) and the fact that you have to wait 20 minutes for many order items to be made! We used to go weekly, but all of this continuing to go down hill has been enough for us to worry about never going back.
Atmosphere: 2
Food: 3
Service: 2
I was hoping to get the pretzels that I used to get in the malls down south. evidently there must be a massive cinnamon and sugar shortage here because these pretzels just barely had a light dusting.
This is the second time I stop by later in the afternoon. They always close before 6pm even tho their website and store hours says 6:30pm. Employees just try to leave early. They should hire staff who are willing to work and give the best client service.
My husband ordered 3 pretzels, pretzel nuggets and 3 cheeses but was charged for 4 on 2/3/24 at 1:54 pm with Bryan as the cashier. My husband wanted a jalapeno pretzel, and the cashier stated it would take 30 minutes with attitude and resistance. My husband said that was fine and then went to Jamba Juice to order something else, so the wait didn't seem so long. When my husband came back in 10 minutes, the cashier had the jalapeno pretzel in a bag along with rest of his order. This pretzel was not made correctly, and it is unfortunate that we have to pay workers more than they deserve when they do not want to do their jobs correctly. Below is a picture of the jalapeno pretzel that was made incorrectly. The jalapenos were placed on top of a regular pretzel not mixed into the dough and made fresh.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Great place if you want good pretzels and Jamba juice is right next to it for a good smoothie as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets, Cinnamon Sugar Pretzel
Yum Yum ?
Atmosphere: 5
Food: 5
Service: 5
Same great tasting pretzels.
When you can arrive at the sweet spot of hours open which no one ever knows here, the pretzels are consistently burnt/overdone. The texture is dry, not buttery or “soft”.
Perhaps needing some better training. The beauty of chains is supposed to be a consistent product that patrons have come to know and expect. Sadly, not always the case at this location. However, employees are often polite and friendly.
Shout out to the best pretzel maker in the world. My tastebuds are jumping all around going crazy for more pretzel. They say go crazy for coco puffs, but I say go crazy for pretzels made by Riley Jones!!!!! Get in the zone for pretzels made by Riley Jones!!! Get them while you can…
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