Was not open at 7am on a Saturday, even waited 5 minutes past.
Atmosphere: 1
Food: 1
Service: 1
الغيب واحد
Burger reached desiring gullet. Ingestion went without error. Transition through lower abdomen was not discreet. Left body in same way it entered; tolerably.
Atmosphere: 2
Food: 3
Service: 4
Richard Healy
Every time I come to this place the menu advertises a cheap combo, then you pull up to the speaker and suddenly they've never heard of the deal. I take photos now. Hopefully they stop this deceptive business practice.
Atmosphere: 4
Food: 3
Service: 1
sandy
WORST CUSTOMER SERVICE EVER. I came with my family and EACH AND EVERY SINGLE EMPLOYEE LOOKED AT US AND ROLLED THEIR EYES. We asked for the bathroom code and they looked at us up and down and didn’t say a word. If I could give a 0 star I would.
Atmosphere: 1
Food: 1
Service: 1
Abdul Ford
When I got hungry, I pulled up to the drive-thru and placed my order: two Junior chickens with cheese, a large fry, and an iced tea.
While I was waiting for my food, I decided to take a drink of what I thought was my iced tea. To my surprise, it was a mix of cold water, Sprite, and more water. The staff was trying to figure out what was wrong with the iced tea machine when my order was finally handed to me. I checked it and noticed that instead of a large hot french fry, I received two medium cold fries.
The lady at the window offered assistance, so I informed her that I don't drink sugary beverages and would like a refund. However, they told me they couldn't provide a refund due to a new system they had in place. So, I ended up taking a watered-down lemonade instead. I drove off with no iced tea and cold fries.
As I headed home, I thought there was no way they could mess up the chicken sandwiches since they took a while to prepare them—surely they had to be hot. Nope! At this point, I was frustrated, but I couldn’t help but laugh (that's why the atmosphere gets a 5). I just donated $16 to Jack in the Box and was still hungry! The food and service doesn’t even deserve a star, lol.
Should I have gone back and asked for a refund for the entire order, or was it better to just let it go?
Atmosphere: 5
Mindy Martindale
It took a while for the server to come up to the front to wait on us… Were they waiting for us to use the computer to order on? It was a mystery!
Atmosphere: 5
Food: 5
Service: 3
Rick killgore
I went inside, even though the floor is wet and slippery, I’ve had many shortages in the drive-through through the years
Atmosphere: 4
Food: 5
Service: 5
Gordon M.
Solid location that doesn't let down on the quality of the food, however we have somewhat consistently had an issue or two with order accuracy (usually a missed extra patty on a specific burger order my wife makes, which does cost 4 bucks). They keep things in line moving pretty well and it's just off the highway in a convenient location to get back on the road.
Atmosphere: 4
Food: 4
Service: 4
G Real
Tried to order food inside at 2:45pm 5/02/2025, I was ignored waited patiently, noone would even look at me. Very bad service, I won't be returning to this location.
Literally ass, I was expecting the same burgers in slo and Pismo noooooo my patty was like wet and didn’t taste goooood. They wouldn’t take my order right. Had to make changes when getting my food cause they weren’t hearing me or walking away when I was saying they ordered wrong
Atmosphere: 1
Food: 1
Service: 1
Dennis Coffee
Best jack in the box in the area
Atmosphere: 5
Food: 5
Service: 5
Chris Spinsley
sometimes seems like some sus people be lurking....
Atmosphere: 2
Food: 3
Service: 3
Alicia Rodriguez
I am extremely unsatisfied with the customer service I had experienced today with my husband. Today January 25th at 10:30 we decided to place a mobile order for the JUMBO MEAL DEAL which includes : 2 jumbo jack cheeseburgers, 2 medium curly fries, and classic tiny tacos + Mini churros When we went thru the drive through we realized the woman at the window did not give us the mini churros and she refused to even talk to me or acknowledge the fact that they were false advertising online for there location. We waited 10 mins in that drive thru just for her to be very rude and unpleasant. We have come to this restaurant for years and we have never had an issue once before. I have worked in customer service for over 10 years now and have never experienced such rude customer service I am very disappointed with my overall experience.They should not false advertise and they should make there workers knowledgeable of what there locations are advertising online.
Atmosphere: 1
Food: 2
Service: 1
Paul H (FireberdGNOME)
I got a bacon ultimate cheeseburger amd fries. All good. Crew was helpful and friendly though the soda machine was down and they had to fill my cup from their side of the counter.
Was not open at 7am on a Saturday, even waited 5 minutes past.
Atmosphere: 1
Food: 1
Service: 1
Burger reached desiring gullet. Ingestion went without error. Transition through lower abdomen was not discreet. Left body in same way it entered; tolerably.
Atmosphere: 2
Food: 3
Service: 4
Every time I come to this place the menu advertises a cheap combo, then you pull up to the speaker and suddenly they've never heard of the deal. I take photos now. Hopefully they stop this deceptive business practice.
Atmosphere: 4
Food: 3
Service: 1
WORST CUSTOMER SERVICE EVER. I came with my family and EACH AND EVERY SINGLE EMPLOYEE LOOKED AT US AND ROLLED THEIR EYES. We asked for the bathroom code and they looked at us up and down and didn’t say a word. If I could give a 0 star I would.
Atmosphere: 1
Food: 1
Service: 1
When I got hungry, I pulled up to the drive-thru and placed my order: two Junior chickens with cheese, a large fry, and an iced tea.
While I was waiting for my food, I decided to take a drink of what I thought was my iced tea. To my surprise, it was a mix of cold water, Sprite, and more water. The staff was trying to figure out what was wrong with the iced tea machine when my order was finally handed to me. I checked it and noticed that instead of a large hot french fry, I received two medium cold fries.
The lady at the window offered assistance, so I informed her that I don't drink sugary beverages and would like a refund. However, they told me they couldn't provide a refund due to a new system they had in place. So, I ended up taking a watered-down lemonade instead. I drove off with no iced tea and cold fries.
As I headed home, I thought there was no way they could mess up the chicken sandwiches since they took a while to prepare them—surely they had to be hot. Nope! At this point, I was frustrated, but I couldn’t help but laugh (that's why the atmosphere gets a 5). I just donated $16 to Jack in the Box and was still hungry! The food and service doesn’t even deserve a star, lol.
Should I have gone back and asked for a refund for the entire order, or was it better to just let it go?
Atmosphere: 5
It took a while for the server to come up to the front to wait on us… Were they waiting for us to use the computer to order on? It was a mystery!
Atmosphere: 5
Food: 5
Service: 3
I went inside, even though the floor is wet and slippery, I’ve had many shortages in the drive-through through the years
Atmosphere: 4
Food: 5
Service: 5
Solid location that doesn't let down on the quality of the food, however we have somewhat consistently had an issue or two with order accuracy (usually a missed extra patty on a specific burger order my wife makes, which does cost 4 bucks). They keep things in line moving pretty well and it's just off the highway in a convenient location to get back on the road.
Atmosphere: 4
Food: 4
Service: 4
Tried to order food inside at 2:45pm 5/02/2025, I was ignored waited patiently, noone would even look at me. Very bad service, I won't be returning to this location.
Atmosphere: 3
Food: 1
Service: 1
Good breakfast
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Literally ass, I was expecting the same burgers in slo and Pismo noooooo my patty was like wet and didn’t taste goooood. They wouldn’t take my order right. Had to make changes when getting my food cause they weren’t hearing me or walking away when I was saying they ordered wrong
Atmosphere: 1
Food: 1
Service: 1
Best jack in the box in the area
Atmosphere: 5
Food: 5
Service: 5
sometimes seems like some sus people be lurking....
Atmosphere: 2
Food: 3
Service: 3
I am extremely unsatisfied with the customer service I had experienced today with my husband. Today January 25th at 10:30 we decided to place a mobile order for the JUMBO MEAL DEAL
which includes : 2 jumbo jack cheeseburgers, 2 medium curly fries, and classic tiny tacos + Mini churros
When we went thru the drive through we realized the woman at the window did not give us the mini churros and she refused to even talk to me or acknowledge the fact that they were false advertising online for there location. We waited 10 mins in that drive thru just for her to be very rude and unpleasant. We have come to this restaurant for years and we have never had an issue once before. I have worked in customer service for over 10 years now and have never experienced such rude customer service I am very disappointed with my overall experience.They should not false advertise and they should make there workers knowledgeable of what there locations are advertising online.
Atmosphere: 1
Food: 2
Service: 1
I got a bacon ultimate cheeseburger amd fries. All good.
Crew was helpful and friendly though the soda machine was down and they had to fill my cup from their side of the counter.
Atmosphere: 4
Food: 4
Service: 5
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