probably one of the cleanest/best baskin-robbins locations I’ve been to. I’ll admit that other location is not that great due to space, out of stock, and some dirtiness on the floor, but this Atwater location is so clean and they have my favorite ice cream in stock. It’s well organized and pretty fast with making my milkshake which I highly appreciated. I just happen to be in Atwater for quick errands, so I thought why not getting milkshake from this place and I’m glad I did.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Martin
I went online to order an ice cream cake and it stated they need 24 hour notice to make a cake so 2 days prior to the event I went to order the cake and was told that they need 3 days notice! When I told them what the Baskin Robbins website said they said it was incorrect! They really need to have what is posted online to match reality! A few months ago I made an order here online then they called me to tell me they were closed and could not complete my order when I asked about reimbursement for the ice cream that I already paid for I was told I have to dispute that online where the order was placed! Mind you they called me but were closed?!?!? What a joke! I Wish I could give negative stars!
Sonja Mobley
No chairs... $16 for two small ice creams and we can't even sit down.... Nope that's a bad management move
Atmosphere: 1
Food: 1
Service: 1
Bruce Pearson
Clean and very friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cookies 'N Cream Polar Pizza
Jeanette Alvarez
Wrong hours smh
Atmosphere: 1
Food: 1
Service: 1
Lizbeth Huezo
Horrible customer service. Will not be returning, please treat customers with a little bit more respect.
Atmosphere: 1
Food: 1
Service: 1
Elsa Robles
I love the snow here
James breeze
They're Scoops went up from $499 To $559 and the Scoops are smaller ?won't be returning anytime soon. Its become greed
Vanessa Vazquez
The local wasn't as clean as we as a clients deserved please do something to keep ur quality thanks.
J. V.C.
ITS ICE CREAM. ITS AWESOME. ITS OK SERVICE. These Kids Are forgetting the essential CUSTOMER SERVICE SKILL: 1ST INTERACTION SKILL... ITS A 1 out of 5. Learn How To Communicate. 2nd, Pay Attention On What You're Doing!
Don’t take orders over the phone had to call 6 times before they would answer
Yesenia Hernandez
Purchases a cookies n cream polar pizza and there were 2 hairs mixed in the ice cream. Disgusting!!!!
Jacq von Jacq
ITS ICE CREAM. ITS AWESOME. ITS OK SERVICE. These Kids Are forgetting the essential CUSTOMER SERVICE SKILL: 1ST INTERACTION SKILL... ITS A 1 out of 5. Learn How To Communicate. 2nd, Pay Attention On What You're Doing!
Annabelle Cortinas
Why is it that online it shows that the store closes at 10:00pm while the workers there close at 9:00 or earlier? If they are supposed to close at 9:00 change the online hours. This is also the second time that we go there and its closed early. I would like the ACTUAL hours.
Wayne Wood
It's always been my favorite place to eat ice cream. I also love their banana, strawberry smoothies! I recommend going there during the summer time! You won't be disappointed!
probably one of the cleanest/best baskin-robbins locations I’ve been to. I’ll admit that other location is not that great due to space, out of stock, and some dirtiness on the floor, but this Atwater location is so clean and they have my favorite ice cream in stock. It’s well organized and pretty fast with making my milkshake which I highly appreciated. I just happen to be in Atwater for quick errands, so I thought why not getting milkshake from this place and I’m glad I did.
Atmosphere: 5
Food: 5
Service: 5
I went online to order an ice cream cake and it stated they need 24 hour notice to make a cake so 2 days prior to the event I went to order the cake and was told that they need 3 days notice! When I told them what the Baskin Robbins website said they said it was incorrect! They really need to have what is posted online to match reality! A few months ago I made an order here online then they called me to tell me they were closed and could not complete my order when I asked about reimbursement for the ice cream that I already paid for I was told I have to dispute that online where the order was placed! Mind you they called me but were closed?!?!? What a joke! I Wish I could give negative stars!
No chairs... $16 for two small ice creams and we can't even sit down.... Nope that's a bad management move
Atmosphere: 1
Food: 1
Service: 1
Clean and very friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cookies 'N Cream Polar Pizza
Wrong hours smh
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Will not be returning, please treat customers with a little bit more respect.
Atmosphere: 1
Food: 1
Service: 1
I love the snow here
They're Scoops went up from $499 To $559 and the Scoops are smaller ?won't be returning anytime soon. Its become greed
The local wasn't as clean as we as a clients deserved please do something to keep ur quality thanks.
ITS ICE CREAM. ITS AWESOME. ITS OK SERVICE. These Kids Are forgetting the essential CUSTOMER SERVICE SKILL: 1ST INTERACTION SKILL... ITS A 1 out of 5. Learn How To Communicate. 2nd, Pay Attention On What You're Doing!
Restaurantji Recommends
Don’t take orders over the phone had to call 6 times before they would answer
Purchases a cookies n cream polar pizza and there were 2 hairs mixed in the ice cream. Disgusting!!!!
ITS ICE CREAM. ITS AWESOME. ITS OK SERVICE. These Kids Are forgetting the essential CUSTOMER SERVICE SKILL: 1ST INTERACTION SKILL... ITS A 1 out of 5. Learn How To Communicate. 2nd, Pay Attention On What You're Doing!
Why is it that online it shows that the store closes at 10:00pm while the workers there close at 9:00 or earlier? If they are supposed to close at 9:00 change the online hours. This is also the second time that we go there and its closed early. I would like the ACTUAL hours.
It's always been my favorite place to eat ice cream. I also love their banana, strawberry smoothies! I recommend going there during the summer time! You won't be disappointed!
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