This restaurant has a bad reputation for pick ups. I am always missing things in my order when I go there. They gave me 2 bags drove home and half my order is missing. It's not even worth the gas to drive back. they need to implement a refund service for when things like this happen which is frequently
Atmosphere: 1
Food: 4
Service: 1
Avokado Nutz
We were in line for 30 minutes because 2 cars in front of us had an issue. Instead of the workers telling the customer to go to the front they had about 12 cars waiting instead. When we came to the window we did not get an apology of any sort. Idk why they get $20 an hour. After that long wait we ended up throwing half of our meals because it was to cold.
Service: 1
Karen
Normally I love Jack but the last time I went the mini tacos were still frozen! And this time I went had to park in front so they could "make the fries" and quite a long wait later, the fries were barely warm and could tell they been sitting for quite a while! The chicken nuggets were flat and stale! Quality here is going down while their prices are going up!!
Atmosphere: 4
Food: 3
Service: 4
Jesus FloresDiaz
Fire. Just don't get sauce on ur burgers. They drench em like it's a wet burrito. I'll add my sauce myself thank u
Atmosphere: 3
Food: 3
Service: 2
vinny amor
Terrible service and atmosphere 😑
Atmosphere: 1
Food: 1
Service: 1
Yacxiri Garcia
Worst service ever! I’m not saying every worker provides bad service but for the most part the customer service is awful. The workers talk to you and hand you your food like they hate their job. Not to mention, I went to the restaurant with my husband around midnight on 9/24 - 9/25/24 (in case managers care to know who worked that shift) and there was no one working. The guy on the intercom asked us to hold, so we did. About ten minutes passed by and nothing. We let him know we’re ready, and again, he asks us to hold. We decided to drive off, and to our surprise, the guy was literally standing outside doing nothing. We let him know that we had been waiting for a while and he obviously didn’t give two shits. He told us to go back around to the drive through to place our order. We obviously drove off but if corporate or management are wondering why there isn’t sales over night, there’s your answer.
Atmosphere: 1
Food: 1
Service: 1
Ramon Chavez
Came by tonight with my stepbrother hoping we could both order are meals separately in the drive-thru, was told "No" and that it was "To busy" left very disappointed
Atmosphere: 1
Food: 5
Service: 1
Tiffeny Hinds
Horrible,service and horrible food the food was cold and fries were unacceptable this is crazy I actually paid 40 dollars for garbage! I will not be returning ever again don’t waste any money here
This place needs a lot of cleaning, there were many flies, the windows are dirty and opaque and the workers are very unfriendly. The owner of this place needs to visit more often and take action.
Atmosphere: 1
Food: 3
Service: 1
Louis Miranda
Always a comfortable cooling atmosphere and good quality fast food
Atmosphere: 3
Food: 4
Service: 4
Carolina Covarrubias
The guy who took my order sounded like he was high on something. He kept repeating the question at the window. I don’t know what’s on my fries. It’s definitely not black pepper. Atmospheres was great because I was in my car.
Atmosphere: 5
Food: 1
Service: 2
Jessie C
Dont know what it is but I do like the food here. It would be nice if the employees were friendlier.
Over priced
Atmosphere: 2
Food: 4
Service: 3
This restaurant has a bad reputation for pick ups. I am always missing things in my order when I go there. They gave me 2 bags drove home and half my order is missing. It's not even worth the gas to drive back. they need to implement a refund service for when things like this happen which is frequently
Atmosphere: 1
Food: 4
Service: 1
We were in line for 30 minutes because 2 cars in front of us had an issue. Instead of the workers telling the customer to go to the front they had about 12 cars waiting instead. When we came to the window we did not get an apology of any sort. Idk why they get $20 an hour. After that long wait we ended up throwing half of our meals because it was to cold.
Service: 1
Normally I love Jack but the last time I went the mini tacos were still frozen! And this time I went had to park in front so they could "make the fries" and quite a long wait later, the fries were barely warm and could tell they been sitting for quite a while! The chicken nuggets were flat and stale! Quality here is going down while their prices are going up!!
Atmosphere: 4
Food: 3
Service: 4
Fire. Just don't get sauce on ur burgers. They drench em like it's a wet burrito. I'll add my sauce myself thank u
Atmosphere: 3
Food: 3
Service: 2
Terrible service and atmosphere 😑
Atmosphere: 1
Food: 1
Service: 1
Worst service ever! I’m not saying every worker provides bad service but for the most part the customer service is awful. The workers talk to you and hand you your food like they hate their job. Not to mention, I went to the restaurant with my husband around midnight on 9/24 - 9/25/24 (in case managers care to know who worked that shift) and there was no one working. The guy on the intercom asked us to hold, so we did. About ten minutes passed by and nothing. We let him know we’re ready, and again, he asks us to hold. We decided to drive off, and to our surprise, the guy was literally standing outside doing nothing. We let him know that we had been waiting for a while and he obviously didn’t give two shits. He told us to go back around to the drive through to place our order. We obviously drove off but if corporate or management are wondering why there isn’t sales over night, there’s your answer.
Atmosphere: 1
Food: 1
Service: 1
Came by tonight with my stepbrother hoping we could both order are meals separately in the drive-thru, was told "No" and that it was "To busy" left very disappointed
Atmosphere: 1
Food: 5
Service: 1
Horrible,service and horrible food the food was cold and fries were unacceptable this is crazy I actually paid 40 dollars for garbage! I will not be returning ever again don’t waste any money here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Homestyle Ranch Chicken Club, Jumbo Jack Cheeseburger, Jumbo Jack, Ultimate Cheeseburger
Service is very rude. Paid money only to find out once I got home that my order was totally wrong
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Ultimate Cheeseburger, Egg Rolls
This place needs a lot of cleaning, there were many flies, the windows are dirty and opaque and the workers are very unfriendly. The owner of this place needs to visit more often and take action.
Atmosphere: 1
Food: 3
Service: 1
Always a comfortable cooling atmosphere and good quality fast food
Atmosphere: 3
Food: 4
Service: 4
The guy who took my order sounded like he was high on something. He kept repeating the question at the window. I don’t know what’s on my fries. It’s definitely not black pepper. Atmospheres was great because I was in my car.
Atmosphere: 5
Food: 1
Service: 2
Dont know what it is but I do like the food here. It would be nice if the employees were friendlier.
Atmosphere: 2
Food: 4
Service: 2
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