Great portions great people that literally made my crappy night into a great one thank you so much guys! Ill be back more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Salad
Terry Buck
Act like theyre doing me a favor. Manager called me a perfectionist because i asked for more chicken! I only wanted what i was paying for "Double Chicken" is 2 scoops, not 1 scoop + a few tidbits! Take home message? Dont hire teenagers with attitudes!!! JimBoys Taco just got a new customer!
Atmosphere: 1
Food: 5
Service: 1
Joy Ballew
The employees worked very efficiently and they were very helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Reagan B.
I’m ALLERGIC to milk and they put QUESO, AND SOUR CREAM on my bowl today. What is wrong with your employees, are you making the online orders blind folded?
Atmosphere: 1
Food: 1
Service: 1
Alex Vronskiy
Restaurant was clean even though it was super busy. I ordered a salad bowl with guacamole, it was less guacamole than I typically get.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Salad
Lance Bertilson
I ordered a burrito and added queso and guacamole. Charged me $1.70 f queso and $2,90 for guacamole. WHAT A RIP OFF!!. definitely won't be adding any extras. $22.00 for a burrito and chips with queso dip. No thank you.
Ryan Zieman
A definite step up from most fast food. You can clearly see them cooking the meat in the back and all the ingredients are fresh. Even when it is crowded, the line disappears fast. Great atmosphere, friendly staff and even better chips. Seriously, the chips are worth a trip in and of themselves. You can order everythig to be super custom. Want more rice? No problem. Double chicken? Easy peasy. Because they are assembling your food right in front of you, you know exactly what you are getting and how much. If you don't like it, it is your fault. We live up the hill a bit from Auburn but Chipotle is a regular stop whenever we head down the hill.
Atmosphere: 5
Food: 5
Service: 5
Nikki KM
I have been a frequent visitor of this Chipotle location and as much as it saddens me to say this, my experience on Friday afternoon was terrible. The young man was serving the bare minimum and was at one point scraping scraps of the corn salsa into my mother's bowl that hardly filled a quarter of the spoon. When she asked for more, he stood there with a blank stare and did nothing. The customer service was the worst I've ever experienced. He didn't even offer to get more. I spent a good amount of money to get a sad looking pair of burrito bowls and to be treated poorly by this staff member. At this point, I do not intend to return to this location. Extremely disappointed overall. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
scott w
The food is good but this place is always a mess. Trash cans overflowing tables at have food spilled all over them. Seems like it's a pulley thing
Atmosphere: 3
Food: 4
Service: 3
Jason Williams
This is a great location. Much better than other local spots!!
Never do an online order for pickup. They basically gave me a 2.3 and called it an 8th. I recommend watching these mf’s make it.
Linda M.
Fresh food. Fast service even at busy lunchtime. The people are so friendly and always smiling. It's nice to see a franchise that is so consistently great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Sheri
I love the brisket bowl !
Ashley Roman
I am writing to express my longstanding patronage of your Chipotle location over the past three years, where my wife and I have frequented multiple times a week, particularly relying on it as our go-to dinner option during the summer months. Even throughout the winter, we continue to visit twice a week. Undoubtedly, we consider ourselves among the most loyal customers at this establishment. While the quality of the food is undoubtedly a significant factor in our continued patronage, what truly sets this location apart is the unparalleled level of service we consistently receive. Having also visited other Chipotle locations, including those in Rocklin and Roseville, we can confidently assert that none have matched the exceptional service provided here.I must particularly commend one employee, Jen, who epitomizes the ideal employee in every regard. From the outset of our patronage, Jen has consistently gone above and beyond to ensure our satisfaction. Her dedication to customer service is exemplary, and we genuinely look forward to encountering her during our visits. Indeed, her absence on certain days is palpable, as the atmosphere and service in the store are not quite the same without her presence. While the overall service remains commendable, Jen's exceptional energy and commitment truly elevate the experience for us.Drawing from my extensive experience as a District Manager in the retail sector spanning 15 years, I can confidently assert that employees of Jen's caliber are exceedingly rare. In my view, exceptional customer service entails establishing a personal connection with patrons, such that both parties recognize and value each other. Jen's ability to leave a lasting impression on customers is truly remarkable, evident in the fact that I have enthusiastically recommended this particular Chipotle to friends and family, citing Jen's exceptional service as the primary reason.Indeed, when my brother visited from New York, I made sure to emphasize that there is no Chipotle quite like the one we frequent, not solely due to the consistency of ingredients, but primarily because of the exceptional service provided by Jen. Her contributions undoubtedly contribute to the reputation and success of your establishment, and I felt compelled to share my appreciation for her outstanding efforts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
John Preinitz
I absolutely love the food at this place! The manager runs a tight ship and it shows. 10 out of 10
Great portions great people that literally made my crappy night into a great one thank you so much guys! Ill be back more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Salad
Act like theyre doing me a favor. Manager called me a perfectionist because i asked for more chicken! I only wanted what i was paying for "Double Chicken" is 2 scoops, not 1 scoop + a few tidbits! Take home message? Dont hire teenagers with attitudes!!! JimBoys Taco just got a new customer!
Atmosphere: 1
Food: 5
Service: 1
The employees worked very efficiently and they were very helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I’m ALLERGIC to milk and they put QUESO, AND SOUR CREAM on my bowl today. What is wrong with your employees, are you making the online orders blind folded?
Atmosphere: 1
Food: 1
Service: 1
Restaurant was clean even though it was super busy. I ordered a salad bowl with guacamole, it was less guacamole than I typically get.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Salad
I ordered a burrito and added queso and guacamole. Charged me $1.70 f queso and $2,90 for guacamole. WHAT A RIP OFF!!. definitely won't be adding any extras. $22.00 for a burrito and chips with queso dip. No thank you.
A definite step up from most fast food. You can clearly see them cooking the meat in the back and all the ingredients are fresh. Even when it is crowded, the line disappears fast. Great atmosphere, friendly staff and even better chips. Seriously, the chips are worth a trip in and of themselves. You can order everythig to be super custom. Want more rice? No problem. Double chicken? Easy peasy. Because they are assembling your food right in front of you, you know exactly what you are getting and how much. If you don't like it, it is your fault. We live up the hill a bit from Auburn but Chipotle is a regular stop whenever we head down the hill.
Atmosphere: 5
Food: 5
Service: 5
I have been a frequent visitor of this Chipotle location and as much as it saddens me to say this, my experience on Friday afternoon was terrible. The young man was serving the bare minimum and was at one point scraping scraps of the corn salsa into my mother's bowl that hardly filled a quarter of the spoon. When she asked for more, he stood there with a blank stare and did nothing. The customer service was the worst I've ever experienced. He didn't even offer to get more. I spent a good amount of money to get a sad looking pair of burrito bowls and to be treated poorly by this staff member. At this point, I do not intend to return to this location. Extremely disappointed overall. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
The food is good but this place is always a mess. Trash cans overflowing tables at have food spilled all over them. Seems like it's a pulley thing
Atmosphere: 3
Food: 4
Service: 3
This is a great location. Much better than other local spots!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Never do an online order for pickup. They basically gave me a 2.3 and called it an 8th. I recommend watching these mf’s make it.
Fresh food. Fast service even at busy lunchtime. The people are so friendly and always smiling. It's nice to see a franchise that is so consistently great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I love the brisket bowl !
I am writing to express my longstanding patronage of your Chipotle location over the past three years, where my wife and I have frequented multiple times a week, particularly relying on it as our go-to dinner option during the summer months. Even throughout the winter, we continue to visit twice a week. Undoubtedly, we consider ourselves among the most loyal customers at this establishment. While the quality of the food is undoubtedly a significant factor in our continued patronage, what truly sets this location apart is the unparalleled level of service we consistently receive. Having also visited other Chipotle locations, including those in Rocklin and Roseville, we can confidently assert that none have matched the exceptional service provided here.I must particularly commend one employee, Jen, who epitomizes the ideal employee in every regard. From the outset of our patronage, Jen has consistently gone above and beyond to ensure our satisfaction. Her dedication to customer service is exemplary, and we genuinely look forward to encountering her during our visits. Indeed, her absence on certain days is palpable, as the atmosphere and service in the store are not quite the same without her presence. While the overall service remains commendable, Jen's exceptional energy and commitment truly elevate the experience for us.Drawing from my extensive experience as a District Manager in the retail sector spanning 15 years, I can confidently assert that employees of Jen's caliber are exceedingly rare. In my view, exceptional customer service entails establishing a personal connection with patrons, such that both parties recognize and value each other. Jen's ability to leave a lasting impression on customers is truly remarkable, evident in the fact that I have enthusiastically recommended this particular Chipotle to friends and family, citing Jen's exceptional service as the primary reason.Indeed, when my brother visited from New York, I made sure to emphasize that there is no Chipotle quite like the one we frequent, not solely due to the consistency of ingredients, but primarily because of the exceptional service provided by Jen. Her contributions undoubtedly contribute to the reputation and success of your establishment, and I felt compelled to share my appreciation for her outstanding efforts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I absolutely love the food at this place! The manager runs a tight ship and it shows. 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
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