Starbucks
392 Elm Ave, Auburn
(530) 823-1528
Recent Reviews
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As a district or store manager you have to see how badly this store performs. Regularly takes 15-20 minutes to get a drink out when there’s no one in line because they don’t know how to balance online orders and in person. The employees are polite but slow enough to make you think they work for the state. However far the drive is to the next Starbucks you’ll save time going there and back rather than ordering here. With such a great location a well run store could really do wonders instead they’re too busy writing on every cup pretending to be personable. This store needs new management it’s pathetic.
Atmosphere: 1
Food: 5
Service: 1
M shocked this place had such good reviews. As you can see from the photo, they got my sandwich order completely wrong. The drinks we ordered were pretty mediocre. The bathroom was oddly huge and disgusting, the the toilet didn’t flush right and many people had used it by 8:20am on a Thursday.
Atmosphere: 4
Food: 2
Service: 2
They are one of the worst Starbucks I have ever been to waited there for 5 minutes to order because of lazy employees. Rude customer service they were mean and made me pay for ice in my drink.
Atmosphere: 1
Food: 1
Service: 1
1. POOR SERVICE & ATTITUDE. Not exactly rude, but definitely not nice at the register. Very curt, not even a hint of a smile.
2. ORDER WRONG. The person at the register repeated my order correctly and the sticker was correct, but then the very same person made the order incorrectly. :(
3. COFFEE STALE & WRONG. Barista started to make my drink hot instead of cold. We saw her do it, and pointed it out. She checked the label and said, oh yeah, then dumped the hot drink into a cold cup and added ice. It tasted awful. Unfortunately, I was already gone.
The only good thing is that the barista had a great s.ile and was very nice.
Food: 1
Service: 1
The food is good, but it takes a much longer timer for hot food to be ready
Atmosphere: 4
Food: 4
Service: 2
The staff at this Starbucks are very friendly, and I've never been disappointed over any of the coffee drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Banana Walnut \u0026 Pecan Loaf
I have been in here in the past, and the wait can sometimes be too long, so I began using the app. You order in advance, pay in advance and your order is supposed to be ready when you get there. I have done it three times and all three times my order is not ready. This time I waited 10 minutes past when it was supposed to be up and asked the barista about it, she made it right away, but it really defeats the purpose of having the app and ordering in advance.
Atmosphere: 4
Food: 4
Service: 3
Friday morning, 8:30AM, one employee making drinks, over 40 mins to get coffee. Does a review need more information?
Atmosphere: 1
Food: 1
Service: 1
Nice clean, friendly, quaint Starbucks.
Atmosphere: 5
Food: 5
Service: 5
One would think the point of having the new Clover machines is better on-demand service. 40 minutes prior to closing time I am told I cannot have a coffee because the machine is being cleaned. I am offered an americano, which is a weak replacement for dark roast drip. To further persuade me to not return to this Starbucks, I am charged for the more expensive americano instead of the coffee I ordered.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I was late for work because I waited for coffee for 40 minutes
Atmosphere: 1
Service: 1
Ask Jenny for your Hair and nails
Got there, got coffee, sat down, then was told they were closing early, so had to leave.
A great team and is usually always friendly and pleasant.
Atmosphere: 3
Service: 3
Waaaaay understaffed. Literally 15 people in line one barista
Atmosphere: 2
Food: 3
Service: 1
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