Starbucks
Rock Creek Plaza, 2815 Bell Rd, Auburn
(530) 887-1874
Recent Reviews
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The actually get customers in and out in reasonable time and the drinks are always great.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Extremely Poor Customer Service
I recently visited this Starbucks location and experienced some of the worst customer service I’ve encountered in over 50 years. The barista on duty was exceedingly rude, displaying an unprofessional and entitled attitude that is simply unacceptable in any customer-facing role.
Rather than courteously managing the space, the barista demanded that customers go sit down or stand elsewhere while waiting for their orders—doing so with a clear attitude and no regard for basic respect or hospitality. This level of arrogance is deeply concerning and completely out of line with the standards expected from a brand like Starbucks.
If this kind of behavior is considered acceptable by management, then perhaps they should reconsider whether they are suited for roles in service and hospitality. The customer experience at this location is not only disappointing—it’s outright hostile.
Until significant changes are made in staff behavior and training, I will not be returning, and I would advise others to do the same.
Atmosphere: 1
Food: 3
Service: 1
My best mocha ever! The girl in the drive-through window was very kind and friendly. A cute sticker with a bee cheered me up. Very pleasant experience, fast and tasty. 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Always a fun, hardworking crew there.
Wheelchair accessibility: Ramp up to door...single level doorway and inside the store. Designated ADA tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
Starbucks!
Atmosphere: 5
Food: 5
Service: 5
I would recommend the Caramel Ribbon Crunch Frappuccino without Caffeine.
Atmosphere: 5
Food: 5
Service: 5
This is the best starbucks hands down.
Atmosphere: 5
Food: 5
Service: 5
Coming back from Tahoe, I got off the highway and explored a little to find a place to get coffee and a little something to eat. This coffee store was convenient and I left satisfied.
This is my favorite starbucks location they always make my drinks perfect.
Food: 5
Service: 5
Restaurantji Recommends
Went through the drive-thru, Beth was very sweet and we had a great customer experience! Look for more people like her!
Atmosphere: 5
Food: 5
Service: 5
I love my starbucks. They are always knowing my order and name when I go through the drive through. Thank you for always getting it right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss Panini
I love Starbucks the quality of drinks never disappoints. I am looking forward to trying the knew drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss Panini, Blueberry Muffin
I love my starbucks. They are always knowing my order and name when I go through the drive through. Thank you for always getting it right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss Panini
Awesome place for snacks and drinks and food, great staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss Panini
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