Ordered a Grande hot chocolate, extra hot. Easy order, nothing fancy. When I took the lid off to stir it, there was almost 3" of drink missing! Not only that, but it was super bland, and barely warm. Pretty sure they made a tall, and just poured it into a Grande cup. Definitely wasn't extra hot, wouldn't even call it hot, it was warm at best. So basically, I paid almost $5 for warm-ish, sort of chocolate flavored milk, it was gross. Too warm to be chocolate milk, definitely not hot enough to be HOT chocolate, and very little flavor, couldn't even drink it. I normally wouldn't complain about a hot chocolate, but this is the 3rd drink in a row I've gotten from here that was not even close to how it should taste and/or was short on quantity.You're Starbucks, for a $5 cup of cocoa, you can afford to fill the cup up and make a full sized drink. Officially learned my lesson, sticking with Dutch or Peete's from now on, I'm not paying $5 for warm-ish milk anymore.
Food: 1
Anthony Plyler
I stopped in and not only was the establishment very clean but the woman working customer service was fantastic. I'll certainly be stopping back in when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Lou Hudson
First time at this location and new to town. Girl with multi colored hair seemed stressed and not in a good mood. She was quick to tell us and others that there were other drinks in front of ours to make which must have been all drive thru as we and another couple were the only ones at the counter. Overall she was not rude but abrupt and definitely did not seem happy to be working. This is a strange location too, no close by parking and stairs up or down to the front door. There are three starbucks locations within the same area, will probably try the other two the next trip.
Atmosphere: 3
Food: 4
Service: 3
Olga M
I ordered 2 cups of vanilla latte They made in minute after payment I was very disappointed because they did stemmed milk not coffee and even not recommend to remake them . I never had such a bad experience in
Service: 1
Jillian Jordan (Kitchen Witch Co.)
I wish that they hadn't gotten rid of almost all gluten-free foods. That being said, my drink was good as were the bacon gruyere egg bites. I have never made sick due to gluten contamination (Celiac). This is a safe bet while traveling, and staff is always happy to check the ingredients for me.Dietary restrictions: Limited selection for those with dietary restrictions. I have never had cross-contamination issues, and they will call out an allergy/dietary issue to let other staffers know. Consistently safe while traveling, and no need to explain Celiac to them.Parking: Plenty of spots in a large retail center.Kid-friendliness: Lots of options for kids, including drinks at a reduced price.Wheelchair accessibility: Plenty of accessible spots, seating in store, as well as staff happy to help if needed.
Atmosphere: 5
Food: 5
Service: 5
Thomas Harrison
Hours aren't true. I wasn't even able to order because they don't open on time. Go somewhere else for sure.
Atmosphere: 1
Food: 1
Service: 1
Sofiia Smartyr
Why do your employees close the cafe an hour early? The schedule says that the opening hours are until 6:00 p.m. This is not the first time I’ve come here and I can’t get inside!
Service: 1
John Sexton
Clean and very friendly staff.
Atmosphere: 5
Service: 5
Aaron J Campbell
This is the BEST Starbucks I've ever been to, and I have been going to them for years -- my first visit was at the Pike Place Market in Seattle. Coffee was good then and still is. But, it's the baristas at this location that make it standout. They're always welcoming and smiling, and it feels genuine. They're always willing to help, and always with a smile There's a Starbucks right across the street that does more business because of their location, but I urge people to break their morning rut and go to THIS Starbucks. My spirits are lifted the moment I enter.
Service: 5
DADDY BISH
The new Blonde Barista is my favorite Starbucks employee.. She is so kind and bubbly and looks like she has worked there for years thanks to Her level of confidence. I will day she has definitely improved exponentially in just 3 days ! Keep it up!
Barista had me put my clean tumbler in a mug so she didn't have to touch it ? grow up.
Atmosphere: 4
Food: 4
Service: 2
uslsuspect
The Starbucks is what it is, but the parking is poor, and they are understaffed. I stood in the lobby for over 15 minutes while my drinks ready 10 minutes ago. And I will adjust this review if I come back. Although I probably won’t.
Google user
This was an great place to get my morning coffee. The staff were very helpful and I got my drink really fast. I got a dragon drink and a caramel ribbon crunch and it was immaculate. I really recommend going here. They're always really nice and friendly. Would highly recommend :)
Aaron Edson
I had to go back to this location 3 times to get and American with vanilla and half and half. The third time it tasted so acidic I couldn’t even drink it and when I asked the barista she handed me a stir stick saying “deal with it”.
Ordered a Grande hot chocolate, extra hot. Easy order, nothing fancy. When I took the lid off to stir it, there was almost 3" of drink missing! Not only that, but it was super bland, and barely warm. Pretty sure they made a tall, and just poured it into a Grande cup. Definitely wasn't extra hot, wouldn't even call it hot, it was warm at best. So basically, I paid almost $5 for warm-ish, sort of chocolate flavored milk, it was gross. Too warm to be chocolate milk, definitely not hot enough to be HOT chocolate, and very little flavor, couldn't even drink it. I normally wouldn't complain about a hot chocolate, but this is the 3rd drink in a row I've gotten from here that was not even close to how it should taste and/or was short on quantity.You're Starbucks, for a $5 cup of cocoa, you can afford to fill the cup up and make a full sized drink. Officially learned my lesson, sticking with Dutch or Peete's from now on, I'm not paying $5 for warm-ish milk anymore.
Food: 1
I stopped in and not only was the establishment very clean but the woman working customer service was fantastic. I'll certainly be stopping back in when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
First time at this location and new to town. Girl with multi colored hair seemed stressed and not in a good mood. She was quick to tell us and others that there were other drinks in front of ours to make which must have been all drive thru as we and another couple were the only ones at the counter. Overall she was not rude but abrupt and definitely did not seem happy to be working. This is a strange location too, no close by parking and stairs up or down to the front door. There are three starbucks locations within the same area, will probably try the other two the next trip.
Atmosphere: 3
Food: 4
Service: 3
I ordered 2 cups of vanilla latte They made in minute after payment I was very disappointed because they did stemmed milk not coffee and even not recommend to remake them . I never had such a bad experience in
Service: 1
I wish that they hadn't gotten rid of almost all gluten-free foods. That being said, my drink was good as were the bacon gruyere egg bites. I have never made sick due to gluten contamination (Celiac). This is a safe bet while traveling, and staff is always happy to check the ingredients for me.Dietary restrictions: Limited selection for those with dietary restrictions. I have never had cross-contamination issues, and they will call out an allergy/dietary issue to let other staffers know. Consistently safe while traveling, and no need to explain Celiac to them.Parking: Plenty of spots in a large retail center.Kid-friendliness: Lots of options for kids, including drinks at a reduced price.Wheelchair accessibility: Plenty of accessible spots, seating in store, as well as staff happy to help if needed.
Atmosphere: 5
Food: 5
Service: 5
Hours aren't true. I wasn't even able to order because they don't open on time. Go somewhere else for sure.
Atmosphere: 1
Food: 1
Service: 1
Why do your employees close the cafe an hour early? The schedule says that the opening hours are until 6:00 p.m. This is not the first time I’ve come here and I can’t get inside!
Service: 1
Clean and very friendly staff.
Atmosphere: 5
Service: 5
This is the BEST Starbucks I've ever been to, and I have been going to them for years -- my first visit was at the Pike Place Market in Seattle. Coffee was good then and still is. But, it's the baristas at this location that make it standout. They're always welcoming and smiling, and it feels genuine. They're always willing to help, and always with a smile There's a Starbucks right across the street that does more business because of their location, but I urge people to break their morning rut and go to THIS Starbucks. My spirits are lifted the moment I enter.
Service: 5
The new Blonde Barista is my favorite Starbucks employee.. She is so kind and bubbly and looks like she has worked there for years thanks to Her level of confidence. I will day she has definitely improved exponentially in just 3 days ! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Barista had me put my clean tumbler in a mug so she didn't have to touch it ? grow up.
Atmosphere: 4
Food: 4
Service: 2
The Starbucks is what it is, but the parking is poor, and they are understaffed. I stood in the lobby for over 15 minutes while my drinks ready 10 minutes ago. And I will adjust this review if I come back. Although I probably won’t.
This was an great place to get my morning coffee. The staff were very helpful and I got my drink really fast. I got a dragon drink and a caramel ribbon crunch and it was immaculate. I really recommend going here. They're always really nice and friendly. Would highly recommend :)
I had to go back to this location 3 times to get and American with vanilla and half and half. The third time it tasted so acidic I couldn’t even drink it and when I asked the barista she handed me a stir stick saying “deal with it”.
Great drinks and food! Nice inside!