The Original Mels Diner

We were greeted by a friendly waitress. We placed in order to go. I ordered a 4 piece fried chicken meal with fruit and my husband ordered Philly cheesesteak with fries and a chocolate malt. When we got home i received a 5 piece chicken tender on top of a bunch of fries.
And our chocolate shake had something weird on the bottom of it that resembled citrus fruit. We called Mel's diner in Auburn and told them what happened. They made my fried chicken dinner, gave us a new chocolate malt,, and for our troubles, they provided us with a chocolate sundae. They also told us they would give us a twenty percent off our next meal. If that is not customer service, I don't know what is. Thank you.Ross, for all of your help and your outstanding customer service. We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

I ordered a side of bacon it was cold, they must have microwaved it to heat it back up, was not crispy. I asked for new and they brought me back some that was put in the oven. French dip meat was cold around the sides and hot inside the middle was brought to table with my extras added. Best part of meal was curly fries.

Atmosphere: 4

Food: 2

Service: 4

Food was just ok, even by 'American Diner' standards. Service was fast, place was clean.

Atmosphere: 4

Food: 3

Service: 4

Clean with fast service.

Atmosphere: 5

Food: 5

Service: 5

This place is just what we needed after driving 8 hrs from Utah. The vibe definitely boosted our spirits and we were still talking about the memories it brought up later that night. Grace and the rest of the staff were super friendly and attentive. I will find my way back there someday.

Atmosphere: 5

Food: 5

Service: 5

Absolutely wonderful experience. My partner (a Vietnam veteran) and I just dined at Mel’s Diner. When the very friendly and sweet waitress (Grace G.) brought our check, she told my partner that she had added a 15% off discount for him being a veteran (he was wearing his Vietnam vet hat) and thanked him for his service. Wonderful service, good food for the value, and a great waitress. Highly recommend this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Fast, friendly service. Great meal too.

Atmosphere: 5

Food: 5

Service: 5

Always at home here at Mel's Auburn. We are regulars, know most the staff and other customers by facial recognition.

Atmosphere: 5

Food: 5

Service: 5

I’m a review about Lauren our server was amazing she was the best server we have ever had she deserves a raise

Atmosphere: 5

Food: 5

Service: 5

Literally the best, I can't hype it up enough, GO TO MEL'S, I promise it'll be the highlight of your day

Atmosphere: 5

Food: 5

Service: 5

One of the most dirtiest places I’ve been…nothing compared to one in Placerville. Servers had dirty shirts/aprons with food all splattered. Floors dirty….condiments bottles not wiped off. Was hard to swallow…

Atmosphere: 1

Food: 2

Service: 2

I understand we as people get busy at work but when it comes to doing orders for customers. You really need to pay attention and make sure everything a customer ordered is there. Which means. Check everything.

Dinner food.
Fun atmosphere.
Great staff.

Atmosphere: 4

Food: 3

Service: 4

Best Service ever from Liam and Mike I definitely recommend going here!!!😊

Called in an order for French dip. Food was done fast and they were quick to help me. My problem was I couldn’t tell if I was eating beef or shoe leather. Overdone to the point it was hard to chew. I’m gonna guess it was leftover for a few days and they ran it through the microwave. Roadkill vibes. Will not be back

Atmosphere: 2

Food: 1

Service: 4