I visited Catalina during a cruise stop and bought candy shaped like LEGO blocks. They also had a good variety of ice cream.
Abigail U.
I ordered a single scoop of cookies and cream and was not a fan of it. The ice cream melted quickly and didn't really taste like cookies and cream.
Jon M.
Terrible, unfriendly service. I was trying to buy my 5 year old son ice cream. The other two ice cream shops in town had long lines, but Lloyd's oddly didn't. My son asked to sample two flavors to choose between, but the server said in a fairly disgruntled voice that they don't do samples... sort of strange for an ice cream place, but whatever. My son picks his ice cream and asks for a cake cone. He quickly changes his mind to a sugar cone, but the server either didn't hear him or ignored him and went and got a cake cone. Not a big deal. When she came back and before she scooped the ice cream, I told her that my son changed his mind and wanted a sugar cone. She audibly growled/sighed, but exchanged the cones. She scooped the ice cream and handed the cone over the counter. Before my son could put his hands on the cone to take it from her, she dropped it onto the counter top below, landing ice cream side down. I tried to say something to the server (who obviously knew what she did), but she quickly walked away before I could ask her for a replacement. At this point, my son had scooped up most of the ice cream off the counter and back into his cone with his hands and was eating it. Of course, the server didn't give us napkins or anything, so that was a mess we had to deal with on the way back to our hotel. My son didn't want to wait and the server to make a new cone and the server scared him. So, we paid and left. Not going back there again!
Cheyenne G.
My daughter wanted to come in here on a Wednesday, however it was closed early. Catalina is dead during the week on off season, so it's not surprising a lot of places close early or don't open at all. We ended up going on Thursday at 11 am. The place itself is incredibly adorable. The workers were friendly, my only issue is the price point. I ordered a latte and every single flavored creamer was 50 cents... so me ordering 4 was 2 dollars, that's a tad extreme. My daughter enjoyed her Horchatta Frappe and I ordered a single turtle pecan fudge (didn't taste as fresh) and she ordered an Oreo Rice Krispie which was fresh and delicious! The surcharge to use card and the price for everything came out to 30 dollars. For two drinks, a fudge, and Rice Krispie.. that is a lot. I understand things are expensive at Catalina (it's an island) I get it ..but compared to all the other places we ate at this was surely expensive.
J
Scammers. Went here for coffee and wouldn't give me my change.
Atmosphere: 1
Food: 1
Service: 1
Teanna E.
The cashier was super nice and she greeted everyone when they walked in. They have a lot of various candies available but I was more interested in the ice cream and caramel apples. She was actually prepping prepackaged sourbelts but the moment I stepped up to the register she dropped what she was doing to assist with grabbing us ice cream and caramel apples, she cut them swiftly and she was so clean about it! She wore gloves the entire time when handling food items and replaced her gloves when grabbing cash or card. I appreciate the attention she gave. The only bummer was how dim everything was and the caramel melted off the apples quickly~
James H.
ALWAYS go here when I'm on the island. It's become a tradition. The employees are great and who doesn't love candy?
P.W. B.
BIZARRE and UNFRIENDLY!!! Yesterday, Dec 20, 2023, we had the doors closed on my wife and kids face at 3:50pm, oddly closing at a random time. On top of that the lady did the cut throat sign to my 12 year old daughter and turned and walked off!?? Today, due to lack of options in the off season, I went with my family to try for ice cream again. This time at 2:50pm they decided to close the doors and lock up as we were coming in. They were short and rude to my kids. My kids all used please and thank you. It felt like we were this imposition being there. My 5 year old son asked for cotten candy ice cream in a cake cone please and she gave it to us in a cup. When I asked can we please get that in a cone, she plopped a cone on top of my 5 year olds cup and walked off. This was multiple employees all with the same strange hateful attitude. I feel bad for whoever owns this place because workers like this will ruin what looks like a cute ice cream shop that I am sure took hard work on the owners part to build up. I hope the owner is able to find kinder folks. All the other places we visited here had kind and welcoming locals. This was definitely a one off for the rest of the shops.
C B.
Gross. Old stale fudge. Half filled waffle cone ice cream. Expensive for what you get. Very disappointed.
Kevin
The ice cream here is amazing - picturesque and delicious.
Went to get some ice cream but since their prices are so high I asked how much a single gets and was told I can spilt it in two flavors. Get the ice cream and go to pay at the register. Mind you someone else rings you up, she goes on to charge me the double price and I let them know I got the single which they proceed to tell me I can't spilt flavors. I let them know the nice young lady told me otherwise and the cashier says sorry and goes to change the price. Well the grumpy old lady who I assume is the manger comes over and says no. Grabs the ice cream and throws it in the trash. I never seen such rude service and the mistake was all on their end. Needless to say we send all our customers there and they will never get another recommendation from us. Now I'm in line at scoops the better ice cream spot on the boardwalk. I get it you have to deal with tourist all day but I think it's time for the old lady to retire she was not made for customer service.
Adam A
Went to get some ice cream. Since their prices are so high I asked how much a single gets and was told I can spilt it in two flavors. Get the ice cream and go to pay at the register. Mind you someone else rings you up, she goes on to charge me the double price and I let them know I got the single which they proceed to tell me I can’t spilt flavors. I let them know the nice young lady told me otherwise and the cashier says sorry and goes to change the price. Well the grumpy looking old lady who I assume is the manger comes running over and says no. Grabs the ice cream and throws it in the trash. I never seen such rude service while the mistake was all on their end. Needless to say we send all our customers there and they will never get another recommendation from us. Now I’m in line a scoops the better ice cream spot on the boardwalk. I get it you have to deal with tourist all day but I think it’s time for that old lady to retire she was not made for customer service.
Sam I am
I work here and I think I do an amazing job, I'd recommend the "apple pie a la mode" caramel apple, the affogato (shot of espresso over vanilla icecream), and lastly the horchata frozen drink
Hetvi Patel
Big hearty serving of ice-cream! Great price for what you pay for.
Timisha Wilson
Not what I remembered in 2018. I expected a raise in prices, but not that I couldn’t pick what I want. That is the fun in going to a candy store. Covid ruined being able to select your favorites. 1 of this, of that, 5 of these….Now you have to get a whole prepackaged bag.
I visited Catalina during a cruise stop and bought candy shaped like LEGO blocks. They also had a good variety of ice cream.
I ordered a single scoop of cookies and cream and was not a fan of it. The ice cream melted quickly and didn't really taste like cookies and cream.
Terrible, unfriendly service. I was trying to buy my 5 year old son ice cream. The other two ice cream shops in town had long lines, but Lloyd's oddly didn't. My son asked to sample two flavors to choose between, but the server said in a fairly disgruntled voice that they don't do samples... sort of strange for an ice cream place, but whatever. My son picks his ice cream and asks for a cake cone. He quickly changes his mind to a sugar cone, but the server either didn't hear him or ignored him and went and got a cake cone. Not a big deal. When she came back and before she scooped the ice cream, I told her that my son changed his mind and wanted a sugar cone. She audibly growled/sighed, but exchanged the cones. She scooped the ice cream and handed the cone over the counter. Before my son could put his hands on the cone to take it from her, she dropped it onto the counter top below, landing ice cream side down. I tried to say something to the server (who obviously knew what she did), but she quickly walked away before I could ask her for a replacement. At this point, my son had scooped up most of the ice cream off the counter and back into his cone with his hands and was eating it. Of course, the server didn't give us napkins or anything, so that was a mess we had to deal with on the way back to our hotel. My son didn't want to wait and the server to make a new cone and the server scared him. So, we paid and left. Not going back there again!
My daughter wanted to come in here on a Wednesday, however it was closed early. Catalina is dead during the week on off season, so it's not surprising a lot of places close early or don't open at all. We ended up going on Thursday at 11 am. The place itself is incredibly adorable. The workers were friendly, my only issue is the price point. I ordered a latte and every single flavored creamer was 50 cents... so me ordering 4 was 2 dollars, that's a tad extreme. My daughter enjoyed her Horchatta Frappe and I ordered a single turtle pecan fudge (didn't taste as fresh) and she ordered an Oreo Rice Krispie which was fresh and delicious! The surcharge to use card and the price for everything came out to 30 dollars. For two drinks, a fudge, and Rice Krispie.. that is a lot. I understand things are expensive at Catalina (it's an island) I get it ..but compared to all the other places we ate at this was surely expensive.
Scammers. Went here for coffee and wouldn't give me my change.
Atmosphere: 1
Food: 1
Service: 1
The cashier was super nice and she greeted everyone when they walked in. They have a lot of various candies available but I was more interested in the ice cream and caramel apples. She was actually prepping prepackaged sourbelts but the moment I stepped up to the register she dropped what she was doing to assist with grabbing us ice cream and caramel apples, she cut them swiftly and she was so clean about it! She wore gloves the entire time when handling food items and replaced her gloves when grabbing cash or card. I appreciate the attention she gave. The only bummer was how dim everything was and the caramel melted off the apples quickly~
ALWAYS go here when I'm on the island. It's become a tradition. The employees are great and who doesn't love candy?
BIZARRE and UNFRIENDLY!!! Yesterday, Dec 20, 2023, we had the doors closed on my wife and kids face at 3:50pm, oddly closing at a random time. On top of that the lady did the cut throat sign to my 12 year old daughter and turned and walked off!?? Today, due to lack of options in the off season, I went with my family to try for ice cream again. This time at 2:50pm they decided to close the doors and lock up as we were coming in. They were short and rude to my kids. My kids all used please and thank you. It felt like we were this imposition being there. My 5 year old son asked for cotten candy ice cream in a cake cone please and she gave it to us in a cup. When I asked can we please get that in a cone, she plopped a cone on top of my 5 year olds cup and walked off. This was multiple employees all with the same strange hateful attitude. I feel bad for whoever owns this place because workers like this will ruin what looks like a cute ice cream shop that I am sure took hard work on the owners part to build up. I hope the owner is able to find kinder folks. All the other places we visited here had kind and welcoming locals. This was definitely a one off for the rest of the shops.
Gross. Old stale fudge. Half filled waffle cone ice cream. Expensive for what you get. Very disappointed.
The ice cream here is amazing - picturesque and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Restaurantji Recommends
Went to get some ice cream but since their prices are so high I asked how much a single gets and was told I can spilt it in two flavors. Get the ice cream and go to pay at the register. Mind you someone else rings you up, she goes on to charge me the double price and I let them know I got the single which they proceed to tell me I can't spilt flavors. I let them know the nice young lady told me otherwise and the cashier says sorry and goes to change the price. Well the grumpy old lady who I assume is the manger comes over and says no. Grabs the ice cream and throws it in the trash. I never seen such rude service and the mistake was all on their end. Needless to say we send all our customers there and they will never get another recommendation from us. Now I'm in line at scoops the better ice cream spot on the boardwalk. I get it you have to deal with tourist all day but I think it's time for the old lady to retire she was not made for customer service.
Went to get some ice cream. Since their prices are so high I asked how much a single gets and was told I can spilt it in two flavors. Get the ice cream and go to pay at the register. Mind you someone else rings you up, she goes on to charge me the double price and I let them know I got the single which they proceed to tell me I can’t spilt flavors. I let them know the nice young lady told me otherwise and the cashier says sorry and goes to change the price. Well the grumpy looking old lady who I assume is the manger comes running over and says no. Grabs the ice cream and throws it in the trash. I never seen such rude service while the mistake was all on their end. Needless to say we send all our customers there and they will never get another recommendation from us. Now I’m in line a scoops the better ice cream spot on the boardwalk. I get it you have to deal with tourist all day but I think it’s time for that old lady to retire she was not made for customer service.
I work here and I think I do an amazing job, I'd recommend the "apple pie a la mode" caramel apple, the affogato (shot of espresso over vanilla icecream), and lastly the horchata frozen drink
Big hearty serving of ice-cream! Great price for what you pay for.
Not what I remembered in 2018. I expected a raise in prices, but not that I couldn’t pick what I want. That is the fun in going to a candy store. Covid ruined being able to select your favorites. 1 of this, of that, 5 of these….Now you have to get a whole prepackaged bag.