Over the five years I’ve lived near Best teriyaki. I’ve been here dozens and dozens of times. Always five stars food and service. From what I understand they changed owners and probably therefore changed cooks. My last two visits were awful. About a month ago I went there for lunch and ordered it to go. They put the hamburger and french fries in the same bag with my drink and tied it up. When I got home, I found out that the drink had opened up and got everything soggy with Coke. I called them back and told him about it and said they need to separate the Coke from the food. They wouldn’t exchange my food.
Today’s visit I ordered two breakfast burritos, got home and the burrito was more of an onion burrito. They had huge chunks of onion throughout the burrito. I ate halfway through it hoping you get through the onion, but it never stopped. Pictures are provided. I am providing a picture with a quarter next to the onion to show you the size. This place has gone downhill and I won’t be back. For 5 years I have told my friends and neighbors how great this place and now I’ll be telling them how bad it. Hard to find good food, this place used to be great. Sadly, no more.
Atmosphere: 1
Food: 1
Service: 1
Gus Lam
New owner raised prices big time. But the issue i have is the up-selling. Dont change orders or increase my food order w/o my consent. You never win with a quick buck! I'm not coming back.
Food: 2
Sang Lee
Like their Teriyaki sauce and bowls
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Teriyaki Bowl
Alan Antonio Rio
Mmm... DELiCiOUS TERRiAKi plates!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Richard Avellaneda
Give the chicken and Fry's a try with a side of nacho cheese. This is a small whole in the wall right before you enter the canyons. The teriyaki sauce is different in a good way. Sometimes I'll grab a plate and eat it at the park near.
My wife and I ordered the chicken teriyaki bowl. Not quite what we expected. A bit heavy handed on the teriyaki sauce.
Atmosphere: 2
Food: 2
Service: 5
Luis Hernandez
Great place to enjoy a tasty meal. I enjoyed their tasty chiken Tacos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
George Gonzalez
great food
Atmosphere: 5
Food: 5
Service: 5
Esteban Casillas
I ordered a to-go plate of beef teriyaki, but when I got home, I realized they had given me a chicken plate with Mexican rice instead. I tried calling the restaurant immediately, but it took four attempts before anyone picked up. When someone finally answered, I explained the situation and asked to exchange the order. The person on the phone responded rudely and told me, “We’re about to close, just come back tomorrow,” in a very unprofessional tone.
I also asked why the rice was different—normally it comes with white rice, but this time it was Spanish rice. He said, “Oh, the owner brought that to make up orders because we ran out.” There was no notice or communication about this substitution, which would have at least given me the option to change my order or cancel it entirely.
The next day, I called again. The same person recognized my voice and transferred me to someone else—presumably the manager or owner (they didn’t identify themselves). I explained everything again, only to be told, “You should have just come back yesterday.” I reminded him that his employee told me to return the next day. After a long, frustrated sigh, he finally agreed to refund me—but not before making it clear he was annoyed.
This was one of the worst customer service experiences I’ve ever had. They changed the food without informing me, gave me the wrong order, were rude on the phone, and made me jump through hoops for a refund.
To anyone ordering from here: BEWARE. Always check your food before leaving. I wish I could give negative stars.
One of the best burgers from a small spot and the fries were on point. Homemade dressing. I plan to go back and try more of the menu.
Atmosphere: 5
Food: 5
Service: 5
Rene Martinez
First time in this business, surprised the food is good, service not the best but prices are good 👍😊
Thad King
I ordered the teriyaki beef burrito. It was awful. The teriyaki sauce was off and overwhelming.
Trinay Brown
Went and ordered a burrito full of beans. When I made a complaint the young guy with the mushroom hair cut told me it’s nothing he can do and when I asked his name he said don’t worry about it. The older guy is very friendly and knows how to cook but the younger guy if you see him run.
Tracy Carver
Food is always good. I do think the prices are a little too high for what you get.
Over the five years I’ve lived near Best teriyaki. I’ve been here dozens and dozens of times. Always five stars food and service.
From what I understand they changed owners and probably therefore changed cooks. My last two visits were awful. About a month ago I went there for lunch and ordered it to go. They put the hamburger and french fries in the same bag with my drink and tied it up. When I got home, I found out that the drink had opened up and got everything soggy with Coke. I called them back and told him about it and said they need to separate the Coke from the food. They wouldn’t exchange my food.
Today’s visit I ordered two breakfast burritos, got home and the burrito was more of an onion burrito. They had huge chunks of onion throughout the burrito. I ate halfway through it hoping you get through the onion, but it never stopped. Pictures are provided. I am providing a picture with a quarter next to the onion to show you the size. This place has gone downhill and I won’t be back.
For 5 years I have told my friends and neighbors how great this place and now I’ll be telling them how bad it. Hard to find good food, this place used to be great. Sadly, no more.
Atmosphere: 1
Food: 1
Service: 1
New owner raised prices big time. But the issue i have is the up-selling. Dont change orders or increase my food order w/o my consent. You never win with a quick buck! I'm not coming back.
Food: 2
Like their Teriyaki sauce and bowls
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Teriyaki Bowl
Mmm... DELiCiOUS TERRiAKi plates!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Give the chicken and Fry's a try with a side of nacho cheese. This is a small whole in the wall right before you enter the canyons. The teriyaki sauce is different in a good way. Sometimes I'll grab a plate and eat it at the park near.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Teriyaki Chicken, Teriyaki Chicken Plate
Amazing teriyaki chicken!!
Atmosphere: 5
Food: 5
Service: 5
My wife and I ordered the chicken teriyaki bowl. Not quite what we expected. A bit heavy handed on the teriyaki sauce.
Atmosphere: 2
Food: 2
Service: 5
Great place to enjoy a tasty meal. I enjoyed their tasty chiken Tacos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
great food
Atmosphere: 5
Food: 5
Service: 5
I ordered a to-go plate of beef teriyaki, but when I got home, I realized they had given me a chicken plate with Mexican rice instead. I tried calling the restaurant immediately, but it took four attempts before anyone picked up. When someone finally answered, I explained the situation and asked to exchange the order. The person on the phone responded rudely and told me, “We’re about to close, just come back tomorrow,” in a very unprofessional tone.
I also asked why the rice was different—normally it comes with white rice, but this time it was Spanish rice. He said, “Oh, the owner brought that to make up orders because we ran out.” There was no notice or communication about this substitution, which would have at least given me the option to change my order or cancel it entirely.
The next day, I called again. The same person recognized my voice and transferred me to someone else—presumably the manager or owner (they didn’t identify themselves). I explained everything again, only to be told, “You should have just come back yesterday.” I reminded him that his employee told me to return the next day. After a long, frustrated sigh, he finally agreed to refund me—but not before making it clear he was annoyed.
This was one of the worst customer service experiences I’ve ever had. They changed the food without informing me, gave me the wrong order, were rude on the phone, and made me jump through hoops for a refund.
To anyone ordering from here: BEWARE. Always check your food before leaving. I wish I could give negative stars.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One of the best burgers from a small spot and the fries were on point. Homemade dressing. I plan to go back and try more of the menu.
Atmosphere: 5
Food: 5
Service: 5
First time in this business, surprised the food is good, service not the best but prices are good 👍😊
I ordered the teriyaki beef burrito. It was awful. The teriyaki sauce was off and overwhelming.
Went and ordered a burrito full of beans. When I made a complaint the young guy with the mushroom hair cut told me it’s nothing he can do and when I asked his name he said don’t worry about it. The older guy is very friendly and knows how to cook but the younger guy if you see him run.
Food is always good. I do think the prices are a little too high for what you get.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Burger, Teriyaki Chicken
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