Love this place.Chipotle is the tasty blend of authentic Mexican flavor with its delicious burritos and salads.The manager, Matt, expects perfect customer experience from his friendly staff while the restaurant is always clean and spotless.I love the new spicy chicken, and if you add guacamole and sour cream you are in for a treat.Planning on having some friends over here soon?This restaurant serves great choices of ice cold bottled beer with choices of favorite bottled sodas.Hungry and yearning for a great south of the border taste? Visit Chipotle in Azusa. You'll be glad you did!
Atmosphere: 5
Food: 5
Service: 5
Fares Dadouch
I had never lived an experience like this one. Don't get me wrong the food was alright but the service from Mark was on an another level. I wish all chipotle workers have a personality and charisma like Mark's.
Atmosphere: 5
Service: 5
Josh N.
Every time I go to this location employees are rude and I receive bad portion sizes. If I'm paying $15 for steak and guacamole I don't want to be receiving half scoops. This is my first ever review and I felt compelled to make it due to the continued poor service and portion sizes
Cena T
This is first time I'm disappointed in Chipotle. This location is straight from horror movies. Dirty inside and disgusting. all containers looks like the unsanitary street food that we watch on social media videos. really dirty and bad food. rice was raw. meat taste horrible and dry. guacamole so weird taste . I don't want to be negative but this location had nothing positive also the first guy attitude also horrible. is this how you do business at Chipotle? any SOP? anyone checking cleanliness of store? Never had negative experience in any other Chipotle until this one. not coming back
Atmosphere: 1
Food: 1
Service: 1
AJ Rincon
Every chipotle is really good unless they don’t scoop a lot but they did and it was goooood!
Atmosphere: 5
Food: 5
Service: 5
Quinn T.
I saw this place has an average of 2.5 star reviews. Maybe because of their past services and food quality. However, last night 10/26/23 we had great services, friendly employees and these guys know how to make the steak quesadilla & burrito. Yummy!!! They gave good portions not like a few other Chipotle restaurants that skimmed on everything. Super fast service and on par. These are the employees that they should keep around. We will be back soon.
James W.
I've never left a yelp review before but my experience this morning was so frustrating it's worth spending 10 minutes writing this while I eat this terrible bowl. Ordered chipotle online (my first mistake) and delivered to my door was a half filled bowl, blackened chicken that tasted like charcoal, undercooked white rice and cheese that hadn't even been fully shredded. Im a student in midterms just looking for some quick protein but now I have to spend my morning doing this.After receiving the terrible bowl I drove to the restaurant. Wasn't angry, even apologized for the inconvenience of remaking it. The staff could barely look me in the eye. Manger or whoever was there at the counter didn't apologize, mumbled sheepishly asking if they should remake it. They remade my bowl and when I got home to eat it, IT WAS THE SAME. blackened chicken that tasted like charcoal, undercooked white rice and cheese that hadn't even been fully shredded. I understand these workers probably don't get paid enough to care, but at least give me some eye contact or just a simple apology.
Pam M.
Gave this location a second chance... NEVER agin... never. Where do I start?? Restaurant was filthy, not just dirty, but down right disgusting. If I had not ordered in the app I would have walked away! Food was not ready on time, ran out of steak, workers with zero sense of urgency, long line and employees just walk away, just flat out terrible in every way. The young man that was there seemed too stoned to care about anything. Saw him drop meat into the counter and then grab it and put it in someone's bowl! Gross...when i got home there was so much lettuce,pick, and sour cream in the bowl- almost no chicken and what was there must have come from the bottom of the barrel. Nasty AF! Miserable sick to my stomach..... stay away. Spend your money elsewhere...
Si C.
Absolutely the worst Chipotle I've ever eaten. The guy gave me the smallest amount of meat, added huge amounts of hot sauce and pico de gallo to the point where I got sick. Not sure if the food was bad or the sauce is taking a toll on me. The service was awful. Guys with a bunch of attitude. Never going again and I recommend everyone to do the same unless they change their ways.
Anna B.
Subpar Chipotle location. The chicken was overcooked and not seasoned good. Everything else in the bowl ingredients were standard. I prefer the Glendora location near my house over this location.
Man I hate giving one star reviews but...The food is subpar chicken under seasoned Rice under cookedService with attitude And the price for a burrito bowl is now 20 dollars For rice unseasoned chicken black beens cheese and sour cream maybe a little salsa Well I guess that explains why there was nobody in site at 1pm on a weekday
Emerald England
Order was 12 minutes past the pick up time. Chips were not crisp, more chewy. Odd. Won’t go back.
Atmosphere: 3
Food: 2
Service: 2
Neesha Harrison
Mistaken for carnitas accidentally got tofu and only one worker was willing change it for what we wanted without hesitation much appreciated to her .Parking: Little mall kinda area so plenty of parking but nothing close to the entrance most of the time.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Burrito Bowl
Sami Aranki
Best chipotle I've ever been to. They actually put enough food in the bowl.
Atmosphere: 5
Food: 5
Service: 5
Mel T.
This chipotle is always so dirty! They need to either hire more staff or pause orders to clean. There wasn't one clean table even outside. The floor is grimy and full of food. The serving area is full of food that looks to have been just sitting there. Seems that would affect food safety since it is mixing fresh food with old food. You can do better chipotle. Food is good, service is friendly and pretty efficient but the cleanliness needs a lot of work.
Love this place.Chipotle is the tasty blend of authentic Mexican flavor with its delicious burritos and salads.The manager, Matt, expects perfect customer experience from his friendly staff while the restaurant is always clean and spotless.I love the new spicy chicken, and if you add guacamole and sour cream you are in for a treat.Planning on having some friends over here soon?This restaurant serves great choices of ice cold bottled beer with choices of favorite bottled sodas.Hungry and yearning for a great south of the border taste? Visit Chipotle in Azusa. You'll be glad you did!
Atmosphere: 5
Food: 5
Service: 5
I had never lived an experience like this one. Don't get me wrong the food was alright but the service from Mark was on an another level. I wish all chipotle workers have a personality and charisma like Mark's.
Atmosphere: 5
Service: 5
Every time I go to this location employees are rude and I receive bad portion sizes. If I'm paying $15 for steak and guacamole I don't want to be receiving half scoops. This is my first ever review and I felt compelled to make it due to the continued poor service and portion sizes
This is first time I'm disappointed in Chipotle. This location is straight from horror movies. Dirty inside and disgusting. all containers looks like the unsanitary street food that we watch on social media videos. really dirty and bad food. rice was raw. meat taste horrible and dry. guacamole so weird taste . I don't want to be negative but this location had nothing positive also the first guy attitude also horrible. is this how you do business at Chipotle? any SOP? anyone checking cleanliness of store? Never had negative experience in any other Chipotle until this one. not coming back
Atmosphere: 1
Food: 1
Service: 1
Every chipotle is really good unless they don’t scoop a lot but they did and it was goooood!
Atmosphere: 5
Food: 5
Service: 5
I saw this place has an average of 2.5 star reviews. Maybe because of their past services and food quality. However, last night 10/26/23 we had great services, friendly employees and these guys know how to make the steak quesadilla & burrito. Yummy!!! They gave good portions not like a few other Chipotle restaurants that skimmed on everything. Super fast service and on par. These are the employees that they should keep around. We will be back soon.
I've never left a yelp review before but my experience this morning was so frustrating it's worth spending 10 minutes writing this while I eat this terrible bowl. Ordered chipotle online (my first mistake) and delivered to my door was a half filled bowl, blackened chicken that tasted like charcoal, undercooked white rice and cheese that hadn't even been fully shredded. Im a student in midterms just looking for some quick protein but now I have to spend my morning doing this.After receiving the terrible bowl I drove to the restaurant. Wasn't angry, even apologized for the inconvenience of remaking it. The staff could barely look me in the eye. Manger or whoever was there at the counter didn't apologize, mumbled sheepishly asking if they should remake it. They remade my bowl and when I got home to eat it, IT WAS THE SAME. blackened chicken that tasted like charcoal, undercooked white rice and cheese that hadn't even been fully shredded. I understand these workers probably don't get paid enough to care, but at least give me some eye contact or just a simple apology.
Gave this location a second chance... NEVER agin... never. Where do I start?? Restaurant was filthy, not just dirty, but down right disgusting. If I had not ordered in the app I would have walked away! Food was not ready on time, ran out of steak, workers with zero sense of urgency, long line and employees just walk away, just flat out terrible in every way. The young man that was there seemed too stoned to care about anything. Saw him drop meat into the counter and then grab it and put it in someone's bowl! Gross...when i got home there was so much lettuce,pick, and sour cream in the bowl- almost no chicken and what was there must have come from the bottom of the barrel. Nasty AF! Miserable sick to my stomach..... stay away. Spend your money elsewhere...
Absolutely the worst Chipotle I've ever eaten. The guy gave me the smallest amount of meat, added huge amounts of hot sauce and pico de gallo to the point where I got sick. Not sure if the food was bad or the sauce is taking a toll on me. The service was awful. Guys with a bunch of attitude. Never going again and I recommend everyone to do the same unless they change their ways.
Subpar Chipotle location. The chicken was overcooked and not seasoned good. Everything else in the bowl ingredients were standard. I prefer the Glendora location near my house over this location.
Restaurantji Recommends
Man I hate giving one star reviews but...The food is subpar chicken under seasoned Rice under cookedService with attitude And the price for a burrito bowl is now 20 dollars For rice unseasoned chicken black beens cheese and sour cream maybe a little salsa Well I guess that explains why there was nobody in site at 1pm on a weekday
Order was 12 minutes past the pick up time. Chips were not crisp, more chewy. Odd. Won’t go back.
Atmosphere: 3
Food: 2
Service: 2
Mistaken for carnitas accidentally got tofu and only one worker was willing change it for what we wanted without hesitation much appreciated to her .Parking: Little mall kinda area so plenty of parking but nothing close to the entrance most of the time.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Burrito Bowl
Best chipotle I've ever been to. They actually put enough food in the bowl.
Atmosphere: 5
Food: 5
Service: 5
This chipotle is always so dirty! They need to either hire more staff or pause orders to clean. There wasn't one clean table even outside. The floor is grimy and full of food. The serving area is full of food that looks to have been just sitting there. Seems that would affect food safety since it is mixing fresh food with old food. You can do better chipotle. Food is good, service is friendly and pretty efficient but the cleanliness needs a lot of work.