McDonald's
219 S Azusa Ave, Azusa
(626) 334-4800
Recent Reviews
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McDonald’s are always hit or miss.
I had the worst experience at McDonald's the the manager a young man with the curly mustache I did not get his name Friday the 28th he was so beyond rude to me for transaction I had made two transactions and I did not have a receipt because when they asked if i wanted one i had said no its fine. ( i go everyday) and they did not give me my fillet sandwich I had to drive twice through the window ( because i had my autistic grandson in the car and then I went in person by that time I was very upset he said I had not ordered that. that I had ordered a chicken . all I did was give him my card they charged me I showed him my phone from my bank showed him the 2 transactions and then he went back and said I had ordered a chicken sandwich and for me to go get it from the car..I didn't have the chicken sandwich nor the fish by that time I told him my fries were already cold he said I had to go back in my car and go bring him the fries so that he can give me fresh ones and he also said that for this time he would trade me the sandwich I would have to pay the difference the thing was that he didn't give me any sandwich , i go every single day to buy fries for my grandson right after school I mean what customer service is that he's a manager he accused me of screaming to him. I did raise my voice because he just kept accusing instead of just giving me my order. It's like like I asked for a whole meal.. not one sorry came out of him. I really want to speak to someone above him.. there was no need for any of this.. gladly, i will drive 2 -3 miles to the next McDonald's
Atmosphere: 1
Service: 1
WORST MANAGER customer service ever!!
Atmosphere: 1
Service: 1
Very rubbish
Atmosphere: 1
Food: 1
Service: 1
Went for a quick break and have some snacks with coffee. The place was nice and welcoming
Atmosphere: 4
Food: 4
Service: 4
After not coming here for a long time I come back ordered 2 happy meals for the kids $15 for 6pc nuggets. We get home they only have 4 each. Wtf seriously at this point i should be able to reclaim online for future orders. It's just ridiculous, makes me not want to go here, ever.
Atmosphere: 2
Food: 4
Service: 3
Standard McDonald's restaurant. However, they control the soda fountain from behind the cashier counter.
Atmosphere: 2
Food: 3
Service: 5
Good Tasting Food
Kid-friendliness: clear
Wheelchair accessibility: Yeah
Atmosphere: 4
Food: 4
Service: 4
Weird how e app says they’re closed and it’s 5pm. I can’t even order for pick up. The only option it gives is delivery. Make it make sense Mc Donald’s. This is not the first time it’s happened via the app. Plz fix this issue.
Update: 11/7/2024
I don't know why, they have been shutting down the soda machine in recent days. And I have asked them to turn it on a few times, and every time a Hispanic female manager asked me "did you buy soda?" This made me feel extremely unfriendly, even hostile: who steals the soda refill? At least I don't...
Great branch with fast service and friendly employees, please keep it up!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Breakfast Sandwich, Sausage Mcmuffin
Restaurantji Recommends
It's mc Donald's you know what you get food wise but as far as the service it's ok except every now and then you get rushed out of the drive thru with out being able to ask for condiments and that's not cool but otherwise it's a good location. Other times they will make it very sloppy and piss you off like the order I just placed today that looked messy on purpose.
Atmosphere: 3
Food: 1
Service: 1
Great service 10/22/24 9:50pm love this place they have great service it's clean everyone is happy to work there i will tell my family to only go here
Atmosphere: 5
Food: 5
Service: 5
worst McDonald I’ve ever been. The line is long the frise is saggy and nuggets are also disgusting.
Atmosphere: 4
Food: 1
Service: 4
Apples and oatmeal are bad, not tasty.
Atmosphere: 1
Food: 1
Service: 1
It's been 4 occasions that I've ordered around 4 am through the McDonald's app and when I arrive they say the menu has changed. I tried ordering something else and they always have an excuse, whether they're not taking credit cards or cash ?it doesn't matter whether is breakfast or lunch menu they always have an excuse not to get me my ordered items? they sound halfway asleep. Check cameras!
Service: 1
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