Manager Marlene will fire you even after you bring her Hospital Notes stating that you have been in the hospital. I fought it and HR didn’t ever get back to me. Had to get my lawyers involved. Poor Management at this location. Incompetent employees do not want to answer the phone to take orders and put people on hold just to ask another employee or supervisor a question that a customer has asked on the phone. This place has the best pizza… but the worst employees ever! High school kids that don’t care about their work. Always calling off of shifts, and will never cover your shift in return when asked. Employees and employers are all friends and get paid to stand around talking to each other and will leave you by yourself working. HR will never contact you back if there is an issue related to you being WRONGFULLY TERMINATED while in the HOSPITAL.
General Manager GROUP texted THAT employees were allowed to wear blue jeans with no holes in them and NO RIPS, or tears. Disrespectful and super rude staff ignored the rips and tears comment... and actually came to work with HOLES, rips, and TEARS in their pants.
Parking: Drive Thru Location for Pizza PickUp.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Personal Pan Pizza
Mar Perez
Order through door dash, pick it up myself at the drive though. Guy at the window told me ,he'll let me pick it up but next time I needed to walk in and pick up my pizza. I've done this in the past without any issues. I just wanted to know if this is true and that picking up my door dash order needs to go into the store .....
Food: 3
Service: 1
Benny Rodriguez
Ordered a pizza with EZ sauce, received it with extra sauce. Called customer service because that's where you are directed when you place an order. I told them my dilemma so they put me through to the store. After waiting several minutes the store phone went into a busy tone, then hung up on me. I repeated this process 3 times. So finally I drove to the store to explain my situation again the young girl working the window said she was going to get her manager, but her Mgr sent her back and wanted to give me store credit. I told her I didn't want store credit, I want a pizza. So she went back to her mgr and she came back and told me that they are running out of dough. Its 9pm. Her mgr Jenny i think just didn't want to deal with me. So I asked the young girl that I wanted to speak with her. I asked Jenny for the pizza I originally requested. It has now been 45 min since I placed my order. Jenny told me she could not make the pizza due to not having dough for the pan pizza. So I requested another style which was a hand tossed. And it would be 10 min. So I agreed. I wonder how many times this has happened and no one has said anything.
Atmosphere: 1
Food: 3
Service: 1
Love Music
I ordered a pizza for delivery, and I never received the pizza after making my order and was charged. Call to talk to the manager at the store he said he couldn't find my order and had a nasty attitude after I told him he was lying. Please be careful giving your card number over the phone because there's a lot of scamming going online it's easy for the bank to give your money out, but it's hard to get it back when you don't receive your order or the right order.
Atmosphere: 1
Food: 1
Service: 1
Jon Q
My experience was terrible and regretful after a decade from ordering Pizza Hut. My pizza was ready at a certain time, no one attended to me in the front counter until I had to voice out “excuse me” 10-15 mins after I’ve been standing there. First of all, I didn’t see the mushrooms and onions ordered, bell pepper and Italian sausage were very minimal. I ordered a garlic sauce in hopes it enhances my pizza. Overall it was trash for nearly a $30-dollar pizza. My kids and wife did not enjoy it. It was regretful and disappointing.
Parking: Parking lot was packed because people picking up for Uber eats or post mates were also waiting terribly long inside for carry-out, making me think the drive-thru was the better choice to pick up my very late, horrible tasting carry-out pizza. I was really looking forward to enjoying it. Unfortunate it was trash!
Atmosphere: 1
Food: 1
Service: 1
AMOS HERNANDEZ
Vegetarian options: The customer service, you can wait more then 5 minutes and nobody take your order
Recommended dishes: Boneless Wings, Pizza
Eric Armas
Order a meat lovers pizza pan style. They first gave me somebody else pizza. Then when I got the right pizza it didn't have all the toping. And it had hand tossed crust not pan style. You pay alot of money for pizza you expect the right pizza.
Food: 2
Nichole
Yummy with good service.
Atmosphere: 5
Food: 5
Service: 5
Kelley Wilcox
All the money you pay for a pizza at least you could do is cover the entire bottom of the pizza with your items. They barely put any chicken or cheese on the pizza but put a grip of mushrooms and olives this is unacceptable. When you walk into an establishment you should at least be acknowledged. My pizza was ready showing my name on the screen there was nobody else in the lobby area and it still took them 5 or 6 minutes to talk to me. I would take it back but now it has been to long the time I spent writing this. So Disappointed
Atmosphere: 3
Food: 2
Service: 3
Kevin Chen
Good pizza, good service, expectations at least met when picking up my order!
Recommended dishes: Hand Tossed Pepperoni & Mushroom
rosa safaeian
TERRIBLE customer service. Didn't want to get my order because I said I have ebt. What if I wanted to pay by card? I asked if they accepted ebt. Rude
Atmosphere: 1
Food: 1
Service: 1
Shane Gorrell
The manager said the bathroom is not able to be used by customers, but they offer dine in. The workers don't wear gloves when they make your pizza! They took my worder, cash and then went straight to the food. Not clean!!!I got my money back! The woman manager was rude.
Manager Marlene will fire you even after you bring her Hospital Notes stating that you have been in the hospital. I fought it and HR didn’t ever get back to me. Had to get my lawyers involved. Poor Management at this location. Incompetent employees do not want to answer the phone to take orders and put people on hold just to ask another employee or supervisor a question that a customer has asked on the phone.
This place has the best pizza… but the worst employees ever! High school kids that don’t care about their work. Always calling off of shifts, and will never cover your shift in return when asked.
Employees and employers are all friends and get paid to stand around talking to each other and will leave you by yourself working. HR will never contact you back if there is an issue related to you being WRONGFULLY TERMINATED while in the HOSPITAL.
General Manager GROUP texted THAT employees were allowed to wear blue jeans with no holes in them and NO RIPS, or tears.
Disrespectful and super rude staff ignored the rips and tears comment... and actually came to work with HOLES, rips, and TEARS in their pants.
Parking: Drive Thru Location for Pizza PickUp.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Personal Pan Pizza
Order through door dash, pick it up myself at the drive though. Guy at the window told me ,he'll let me pick it up but next time I needed to walk in and pick up my pizza. I've done this in the past without any issues. I just wanted to know if this is true and that picking up my door dash order needs to go into the store .....
Food: 3
Service: 1
Ordered a pizza with EZ sauce, received it with extra sauce. Called customer service because that's where you are directed when you place an order. I told them my dilemma so they put me through to the store. After waiting several minutes the store phone went into a busy tone, then hung up on me. I repeated this process 3 times. So finally I drove to the store to explain my situation again the young girl working the window said she was going to get her manager, but her Mgr sent her back and wanted to give me store credit. I told her I didn't want store credit, I want a pizza. So she went back to her mgr and she came back and told me that they are running out of dough. Its 9pm. Her mgr Jenny i think just didn't want to deal with me. So I asked the young girl that I wanted to speak with her. I asked Jenny for the pizza I originally requested. It has now been 45 min since I placed my order. Jenny told me she could not make the pizza due to not having dough for the pan pizza. So I requested another style which was a hand tossed. And it would be 10 min. So I agreed.
I wonder how many times this has happened and no one has said anything.
Atmosphere: 1
Food: 3
Service: 1
I ordered a pizza for delivery, and I never received the pizza after making my order and was charged. Call to talk to the manager at the store he said he couldn't find my order and had a nasty attitude after I told him he was lying. Please be careful giving your card number over the phone because there's a lot of scamming going online it's easy for the bank to give your money out, but it's hard to get it back when you don't receive your order or the right order.
Atmosphere: 1
Food: 1
Service: 1
My experience was terrible and regretful after a decade from ordering Pizza Hut. My pizza was ready at a certain time, no one attended to me in the front counter until I had to voice out “excuse me” 10-15 mins after I’ve been standing there. First of all, I didn’t see the mushrooms and onions ordered, bell pepper and Italian sausage were very minimal. I ordered a garlic sauce in hopes it enhances my pizza. Overall it was trash for nearly a $30-dollar pizza. My kids and wife did not enjoy it. It was regretful and disappointing.
Parking: Parking lot was packed because people picking up for Uber eats or post mates were also waiting terribly long inside for carry-out, making me think the drive-thru was the better choice to pick up my very late, horrible tasting carry-out pizza. I was really looking forward to enjoying it. Unfortunate it was trash!
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: The customer service, you can wait more then 5 minutes and nobody take your order
Recommended dishes: Boneless Wings, Pizza
Order a meat lovers pizza pan style. They first gave me somebody else pizza. Then when I got the right pizza it didn't have all the toping. And it had hand tossed crust not pan style. You pay alot of money for pizza you expect the right pizza.
Food: 2
Yummy with good service.
Atmosphere: 5
Food: 5
Service: 5
All the money you pay for a pizza at least you could do is cover the entire bottom of the pizza with your items. They barely put any chicken or cheese on the pizza but put a grip of mushrooms and olives this is unacceptable. When you walk into an establishment you should at least be acknowledged. My pizza was ready showing my name on the screen there was nobody else in the lobby area and it still took them 5 or 6 minutes to talk to me. I would take it back but now it has been to long the time I spent writing this. So Disappointed
Atmosphere: 3
Food: 2
Service: 3
Good pizza, good service, expectations at least met when picking up my order!
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Decent pizza spendy
Atmosphere: 4
Food: 4
Service: 4
Staff is always nice. Food is always correct and fresh. Everything is always hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey BBQ, Pepperoni Pizza, Pizza
Pizza was
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Hand Tossed Pepperoni & Mushroom
TERRIBLE customer service. Didn't want to get my order because I said I have ebt. What if I wanted to pay by card? I asked if they accepted ebt. Rude
Atmosphere: 1
Food: 1
Service: 1
The manager said the bathroom is not able to be used by customers, but they offer dine in. The workers don't wear gloves when they make your pizza! They took my worder, cash and then went straight to the food. Not clean!!!I got my money back! The woman manager was rude.
Atmosphere: 1
Food: 1
Service: 1
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