Starbucks
809 N Azusa Ave, Azusa
(626) 629-1121
Recent Reviews
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Overall, my experience was going well. The person that was taking orders today (11/02/24 @ 3:43pm) seemed a bit flustered and seemed all over the place if I’m being honest. I ordered a Honey citrus mint tea & pink drink with Vanilla Sweet cream cold foam. When I proceeded with my order, I mentioned the honey citrus mint tea and the person taking my order said she needed to check in the back for tea bags of the old reciepe. I tried to tell her I saw the tea bags used behind her but she proceeded to talk over me about the old & new reciepe. She then went to the back to look for the tea bags and another associate made my order while she was in the back looking for tea bags. When she finally came back I continued to order my pink drink with vanilla sweet cream cold foam . I paid and waited for the rest of my order. While waiting, she was talking with other employees as she proceeded to to make my order. When she finally handed me the pink drink , it had no foam on it. I told her, “ oh, I ordered it with foam on top.” She then stared at me and said “okay. You didn’t , but I’ll remake it”. I said “yes I did” and she turned around and rolled her eyes. I do not appreciate the attitude that was given. I tried to give the benefit of the doubt, maybe she didn’t hear me. But the moment she gave me attitude I felt the need to complain. This isn’t acceptable customer service.
Atmosphere: 3
Service: 1
Very fast customer service
Atmosphere: 5
Food: 5
Service: 5
This is actually my second visit to this Starbucks (first time I was ravenous and had to grab a breakfast sandwich, but it was delish) and I was startled by how pleasantly surprised I was. I brought some art supplies with me to take in the energy of shoppers and coffee drinkers as I worked on a piece and got set up as I waited for the rush of customers to pass before I ordered my drink. However, as I realized the flow would probably never cease, I decided to go ahead to the line. Normally, I think I know what I'm doing as I was one of the 1st digit millionth partner numbers ? #iykyk but today, Angel had to explain EVERYTHING to me in excruciating detail. Luckily, I'm used to this. I can only hope I modeled those ways of being so well as a partner myself! It really is the people! Ty!!! Five stars all day!
Atmosphere: 5
Food: 5
Service: 5
Best coffee in town they are always busy but keep drinks coming correctly and on time.
Atmosphere: 5
Food: 5
Service: 5
Always very good customer service and smiling faces ?
Atmosphere: 5
Food: 5
Service: 5
Guess they just close when they want. Don’t count on this store if you want them to be of help. #UnReliable
The best coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Slowly gave them my order and still got it wrong. I asked for oat milk in my drink and they gave me regular milk and whip cream. I have a dairy allergy. He’s done it multiple times… The guy said "I feel like I’m new but I’ve been working here for a long time" which probably explains it… I recommend not ordering from this Starbucks when the blond guy is taking orders lol
I love coffee and starbucks has my favorite. I always stop by here . Fast service.
Expensive like any Starbucks
Restaurantji Recommends
the rich coffee
Friendly staff, Delicious coffee as always in this franchise.
You guys are terrific thank you.Coffee is accepted
They have a great staff who gets to know their customers. Always great to stop by and pick up my cold brew.
There were maggots on the bakery goods.
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