Brittany especially is the highlight if my frequent visits! She has great customer service (and so does everyone else for that matter), and my drinks always come out CONSISTENT. The environment is clean, they work efficiently, and are overall a joyful team!
Thank you to this location for helping me load in the mornings!
Atmosphere: 5
Food: 5
Service: 5
Argelia Beza
I went to the drive-through yesterday morning. I placed my order. When I get to the window, the employee gives me my croissant. I saw the size of the drink. I asked if my cafe latte was grande and she said no, you ordered a tall. I said no, I ordered a grande. She said she had just gotten there. If she had just gotten there, how does she know what I ordered? Then, she said she could make me a grande and charge me the difference, but I would had to wait. I said no, just leave it! I was trying to be as nice as I could. When she hands me the latte, she did not put a bevarage plug and my latte spills all over my legs, steering wheel, my phone, my hand break, my purse. I was keeping my compulsion, hit the gas and left. After getting my order wrong, they still spilled my drink on me? This is unacceptable! I will be calling corporate and I should be suing too. How about supporting our small coffee shops and businesses? That's exactly what I will be doing from now on.
Atmosphere: 1
Food: 3
Service: 1
Steve R
Always polite and order was completed as ordered.
Atmosphere: 5
Food: 5
Service: 5
Joseph Pink
Maisie made the best coffee I’ve ever tried. Thank you
Atmosphere: 5
Food: 5
Service: 5
Michelle
Awesome Starbucks! Awesome customer service! Loved the message on my iced white mocha cup! 🤗💕
Atmosphere: 5
Food: 5
Service: 5
Luis Hernandez
Clean, and neat but strict new pay rules, such as you can't use their restroom unless you pay (buy something), you can't sit outside unless you pay, you can't seat in the dining room unless you pay.
Atmosphere: 2
Food: 4
Service: 1
Keli Patton
Josh that's all ima say !
Yvonne Ballesteros
This has to be the worst Starbucks I've ever been to in every way... First of all, the most important part of the customer experience is the warm welcoming from the employees and sadly there was none of that. They also take extremely long to have the orders ready and it looks like there is no communication between them. I also overheard an exchange between an Uber driver and an employee where the driver wanted to use the restroom and they didn't allow him because he wasn't an actual customer, I thought that was so rude!! He is basically working for them because he is delivering their item to the customer... and they just dismissed him... I hope Starbucks does a better job hiring people who actually like to work in the customer service field, who are considered and care about the reputation of the chain. Starbucks, do better...
Atmosphere: 1
Food: 1
Service: 1
Dalila Gomez
10 outta 10 customer service from Kayla , she was super sweet !
Service: 5
Bryan Aguirre
I went to Starbucks to just get a water cup and usually all the Starbucks I go to just give it to me for free but when I went to ask for one, the lady said I had to buy something to get the free water cup like I never heard of that until today which I think was weird because that has never happened to me at all. 😡
Britanny is a super cool manager very kind manager excellent service from Britanny and she makes feel every single person happy with her blessings smile and she have a great staff and I recommend that Starbucks location in citrus av and alosta av
Atmosphere: 5
Food: 5
Service: 5
Deniece Farnsworth
This is a very large and clean Starbucks. There is plenty of seating. The bathroom is also clean and tidy. The staff were very nice and the service was fast. My only thing is how awkward the hand washing station is in the dining area outside the restroom. Everyone had to watch me tuck my work shirt in and adjust things. Kinda weird. But, I liked the service a lot.
Atmosphere: 5
Food: 5
Service: 5
Josefina Mulhern
Atmosphere music inside to loud the female cashier couldn't understand what I wanted because music was to loud she couldn't even hear my husband either didn't even spell his name correctly I asked if music could be lowered a little one of workers did lower it a bit but then the music got loud again and we left instead I have been to other Starbucks music is not that loud it was a comfortable loud your going in to get a coffee not trying to get into a night club and party other people didn't say anything about it I don't know how people can listen to each other's conversations with such loud music 🤷🏻♀️🤦🏻♀️🙉just talking loud and other customers can hear what you are talking about we will never go to that Starbucks again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Strawberry
Wayne Mulhern
They don't listen to the customers, they also have the music so loud , when we asked to have them to turn it down, they said yes, but absolutely ignored me. Also there attitudes really bad. Bad customer service, never been to a Starbucks with loud music like it was. I walked out with a migraine headache. Very poor, I'll never come here again. A matter of fact I'll destroy my membership Starbucks card. Never again.
This Starbucks is by far my favorite location.
Brittany especially is the highlight if my frequent visits! She has great customer service (and so does everyone else for that matter), and my drinks always come out CONSISTENT. The environment is clean, they work efficiently, and are overall a joyful team!
Thank you to this location for helping me load in the mornings!
Atmosphere: 5
Food: 5
Service: 5
I went to the drive-through yesterday morning. I placed my order. When I get to the window, the employee gives me my croissant. I saw the size of the drink. I asked if my cafe latte was grande and she said no, you ordered a tall. I said no, I ordered a grande. She said she had just gotten there. If she had just gotten there, how does she know what I ordered? Then, she said she could make me a grande and charge me the difference, but I would had to wait. I said no, just leave it! I was trying to be as nice as I could. When she hands me the latte, she did not put a bevarage plug and my latte spills all over my legs, steering wheel, my phone, my hand break, my purse. I was keeping my compulsion, hit the gas and left. After getting my order wrong, they still spilled my drink on me? This is unacceptable! I will be calling corporate and I should be suing too. How about supporting our small coffee shops and businesses? That's exactly what I will be doing from now on.
Atmosphere: 1
Food: 3
Service: 1
Always polite and order was completed as ordered.
Atmosphere: 5
Food: 5
Service: 5
Maisie made the best coffee I’ve ever tried. Thank you
Atmosphere: 5
Food: 5
Service: 5
Awesome Starbucks! Awesome customer service!
Loved the message on my iced white mocha cup! 🤗💕
Atmosphere: 5
Food: 5
Service: 5
Clean, and neat but strict new pay rules, such as you can't use their restroom unless you pay (buy something), you can't sit outside unless you pay, you can't seat in the dining room unless you pay.
Atmosphere: 2
Food: 4
Service: 1
Josh that's all ima say !
This has to be the worst Starbucks I've ever been to in every way... First of all, the most important part of the customer experience is the warm welcoming from the employees and sadly there was none of that. They also take extremely long to have the orders ready and it looks like there is no communication between them. I also overheard an exchange between an Uber driver and an employee where the driver wanted to use the restroom and they didn't allow him because he wasn't an actual customer, I thought that was so rude!! He is basically working for them because he is delivering their item to the customer... and they just dismissed him... I hope Starbucks does a better job hiring people who actually like to work in the customer service field, who are considered and care about the reputation of the chain. Starbucks, do better...
Atmosphere: 1
Food: 1
Service: 1
10 outta 10 customer service from Kayla , she was super sweet !
Service: 5
I went to Starbucks to just get a water cup and usually all the Starbucks I go to just give it to me for free but when I went to ask for one, the lady said I had to buy something to get the free water cup like I never heard of that until today which I think was weird because that has never happened to me at all. 😡
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Britanny is a super cool manager very kind manager excellent service from Britanny and she makes feel every single person happy with her blessings smile and she have a great staff and I recommend that Starbucks location in citrus av and alosta av
Atmosphere: 5
Food: 5
Service: 5
This is a very large and clean Starbucks. There is plenty of seating. The bathroom is also clean and tidy. The staff were very nice and the service was fast. My only thing is how awkward the hand washing station is in the dining area outside the restroom. Everyone had to watch me tuck my work shirt in and adjust things. Kinda weird. But, I liked the service a lot.
Atmosphere: 5
Food: 5
Service: 5
Atmosphere music inside to loud the female cashier couldn't understand what I wanted because music was to loud she couldn't even hear my husband either didn't even spell his name correctly I asked if music could be lowered a little one of workers did lower it a bit but then the music got loud again and we left instead I have been to other Starbucks music is not that loud it was a comfortable loud your going in to get a coffee not trying to get into a night club and party other people didn't say anything about it I don't know how people can listen to each other's conversations with such loud music 🤷🏻♀️🤦🏻♀️🙉just talking loud and other customers can hear what you are talking about we will never go to that Starbucks again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Strawberry
They don't listen to the customers, they also have the music so loud , when we asked to have them to turn it down, they said yes, but absolutely ignored me. Also there attitudes really bad. Bad customer service, never been to a Starbucks with loud music like it was. I walked out with a migraine headache. Very poor, I'll never come here again. A matter of fact I'll destroy my membership Starbucks card. Never again.
Atmosphere: 1
Food: 1
Service: 1
Best Starbucks ever
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Croissant
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