Worst WaBa Grill that I have been to! I ordered online for pick up while gassing up at Costco. Chicken and Beef had no sauce at all! I had to get 5 sauce packets to put in my food. I order the same thing most of the time. Employees were just talking to each other spewing profanity to each other. Restroom was trash with graffiti everywhere. No paper towels and the hand dryer was not even working. Will never go back here again. Hire better people.
Atmosphere: 1
Food: 1
Service: 1
Anabel Valenciano
My family and I just ate there and the cashier (young lady with glasses) had such bad attitude the whole time. Nobody welcomed us as we came in and we had to guess when we were able to order because her and a guy were at the cashier but didn't say anything. The whole time her attitude was just unacceptable. Not friendly at all and even rolled her eyes at my husband. I hope she's ok, but there's no excuse to have such attitude.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: 5 Dumplings
David Wushuang Zhao
Decent place for a quick health bite.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Bowl, Chicken Plate
Roxanne Carbajal
Horrible horrible customer service!!! If you don’t like working customer service you are at the wrong place! Approximately at 3:10 pm today 8/21/24 I walked out due to the cashier walking up to the register poking at some buttons and just stood there! I was so confused and I asked are you waiting for my order and with the worst face responded “yeah” I said never mind learn how to work around here and walked out. Mind you this is the second time I gave this location a chance and it was the same BS as last time.
Atmosphere: 1
Service: 1
Sergei Bartrosouf
Awful tasting food, old rice and veggies. Rude employees and dirty restaurant. 1 star too many!!!!! Soda was ok ?1 star
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Asian with Steak
Magnolia Moon
The restroom is whack. They opted for a no lock door and was afraid someone would walk in on me and a guy did. The food is find more carbs than anything. As for the service they got mad at me for not knowing my food was out when they didn’t verbalize it.
Atmosphere: 1
Food: 3
Service: 1
Jesus Nava
Came here for my lunch. Trying to enjoy my meal, and constantly hearing loud Obnoxious giggling & shouts.Seems like they have children working here. Nobody wants too work anymore in this generation.Very annoying to be honest.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Chicken Bowl
Ms Haize
Today I went to this restaurant everything was very good but the bad thing is that when I asked the lady for a straw she tried to correct my vocabulary I am a person with a disability in my language and she tried to correct me that is not good the lady would seem to be I am happy that she looks good and her language is not bad. If I saw a bad person speak to consumer affairs, she could get fired and cause problems for the owner. The young lady has to be corrected by her employers because nowadays There are other types of people who do this damage so excuse me but she has to know that it is not done.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Bowl
Wilson Wong
The food was OK. The meat was a little over cooked. I think the protein was cut before it was grilled. They should do what Yoshinoya does, grill then cut. With the larger surface area, it won't dry out so quickly.Their dumplings are basically pot stickers. To cook pot stickers, you fry them steam. Since there was char on the skin but no crunch, I would assume that they were cooked ahead of time and reheated. Potter stickers needs that crispy bottom. Since they have a grill, they could steam the dumpling ahead of time. Then grill them to order. That would give the dumplings the crispy bottom it badly needs
Atmosphere: 3
Food: 3
Service: 3
Matt Carroll
This place serves portions that are half the size they use to be. Rip off
Terrible service and very dirty, everything they serve is spoiled chicken and steak.
Paul Chen
Friendly staff
Queon Blackman
Tuesday, 11am.I walked in, the cashier walked to the back. I was the only one in there, I stood there waited for a long time. There was an employee present who noticed me waiting but was busy, she called for a worker from the back. By the time she comes up her cell phone rang she ignored me and took the call. I decided to just walk out. What happened to professionalism.
Mariesha Richard
This place was filthy..the place was empty and I sat and ate after wiping off my own table. The staff didn't seem to care. I mentioned the tables are all dirty and they didn't wipe down one table. The drinks on the counter had spilled stuff. I won't ever go back. Even the door was filthy. What happened to this place
Atmosphere: 1
Food: 5
Service: 1
Abi Hii
Ordered chicken and steak. Food is decent portion and price. Broccoli is additional sides that cost a dollar more.
Worst WaBa Grill that I have been to! I ordered online for pick up while gassing up at Costco. Chicken and Beef had no sauce at all! I had to get 5 sauce packets to put in my food. I order the same thing most of the time. Employees were just talking to each other spewing profanity to each other. Restroom was trash with graffiti everywhere. No paper towels and the hand dryer was not even working. Will never go back here again. Hire better people.
Atmosphere: 1
Food: 1
Service: 1
My family and I just ate there and the cashier (young lady with glasses) had such bad attitude the whole time. Nobody welcomed us as we came in and we had to guess when we were able to order because her and a guy were at the cashier but didn't say anything. The whole time her attitude was just unacceptable. Not friendly at all and even rolled her eyes at my husband. I hope she's ok, but there's no excuse to have such attitude.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: 5 Dumplings
Decent place for a quick health bite.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Bowl, Chicken Plate
Horrible horrible customer service!!! If you don’t like working customer service you are at the wrong place! Approximately at 3:10 pm today 8/21/24 I walked out due to the cashier walking up to the register poking at some buttons and just stood there! I was so confused and I asked are you waiting for my order and with the worst face responded “yeah” I said never mind learn how to work around here and walked out. Mind you this is the second time I gave this location a chance and it was the same BS as last time.
Atmosphere: 1
Service: 1
Awful tasting food, old rice and veggies. Rude employees and dirty restaurant. 1 star too many!!!!! Soda was ok ?1 star
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Asian with Steak
The restroom is whack. They opted for a no lock door and was afraid someone would walk in on me and a guy did. The food is find more carbs than anything. As for the service they got mad at me for not knowing my food was out when they didn’t verbalize it.
Atmosphere: 1
Food: 3
Service: 1
Came here for my lunch. Trying to enjoy my meal, and constantly hearing loud Obnoxious giggling & shouts.Seems like they have children working here. Nobody wants too work anymore in this generation.Very annoying to be honest.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Chicken Bowl
Today I went to this restaurant everything was very good but the bad thing is that when I asked the lady for a straw she tried to correct my vocabulary I am a person with a disability in my language and she tried to correct me that is not good the lady would seem to be I am happy that she looks good and her language is not bad. If I saw a bad person speak to consumer affairs, she could get fired and cause problems for the owner. The young lady has to be corrected by her employers because nowadays There are other types of people who do this damage so excuse me but she has to know that it is not done.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Bowl
The food was OK. The meat was a little over cooked. I think the protein was cut before it was grilled. They should do what Yoshinoya does, grill then cut. With the larger surface area, it won't dry out so quickly.Their dumplings are basically pot stickers. To cook pot stickers, you fry them steam. Since there was char on the skin but no crunch, I would assume that they were cooked ahead of time and reheated. Potter stickers needs that crispy bottom. Since they have a grill, they could steam the dumpling ahead of time. Then grill them to order. That would give the dumplings the crispy bottom it badly needs
Atmosphere: 3
Food: 3
Service: 3
This place serves portions that are half the size they use to be. Rip off
Restaurantji Recommends
Terrible service and very dirty, everything they serve is spoiled chicken and steak.
Friendly staff
Tuesday, 11am.I walked in, the cashier walked to the back. I was the only one in there, I stood there waited for a long time. There was an employee present who noticed me waiting but was busy, she called for a worker from the back. By the time she comes up her cell phone rang she ignored me and took the call. I decided to just walk out. What happened to professionalism.
This place was filthy..the place was empty and I sat and ate after wiping off my own table. The staff didn't seem to care. I mentioned the tables are all dirty and they didn't wipe down one table. The drinks on the counter had spilled stuff. I won't ever go back. Even the door was filthy. What happened to this place
Atmosphere: 1
Food: 5
Service: 1
Ordered chicken and steak. Food is decent portion and price. Broccoli is additional sides that cost a dollar more.
Atmosphere: 4
Food: 4
Service: 4
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