I recently visited LA and stopped at their shop to eat an ice cream is was delicious.
Food: 5
Barbara C.
Small store, not a lot of choices for yogurt or toppings. Not very clean. Very small seating area.
Alan R.
Expected it to be empty since I got there close to closing, but everything was filled. The girls working the counter were friendly and helpful. Was also one of the cleanest yogurtlands I have been to, would recommend for a quick treat.
Sandra P
Felt like a having a yogurt. Went to Yogurtland. Was delicious! Loved the "pumpkin pie" flavor?
David Wushuang Zhao
Updated -- Oct. 2023The branch has been consistently performing sub-par! This morning, I went in to purchase $10+ for the giant spoon. There were about 10 people ahead of me, and it took the cashier a shocking 15+ minutes just to check each of them out! The lady behind me was having a conversation with and we were not happy that our yogurts were melting! There were kids in some groups so they weren't the ones paying; I wonder how hard can it be?When it was my turn, the total came out to be $9.25, so I informed the cashier that I was going to get more. Upon returning, the cashier coldly said: "We ask that our customers to get back in line." I was totally dumbfounded. Maybe Yogurtland has that rule which she could've told me beforehand when I informed her I was going to add to my cup. She then forgot to give me the giant spoon after I finished paying.Overall, I feel that if someone can't do the job, just quit! Otherwise, it's hurting the customer experience and the business performance!Sep. 2020Wow, this branch's quality of service has dramatically gone down over the years. Yesterday, Ms. Jimenez did not even bother to ask me whether I had a rewards card; even worse, she nor did she bother to provide me with a receipt for me to recover my points. I had to ask her for a receipt. And until now, 24 hours later, Yogurtland still has NOT updated my points. In addition, the spoon she provided me was dirty on the edges. I stood at the counter and she saw me, but chose to ignore me. Then she proceeded to help a couple with toppings 20 seconds after. I waited for 3 minutes; finally when the couple left, I politely asked her for another spoon. She had a disgusting look and handed me another one.I know this is not her fault in terms of the dirty spoon, but customer service should definitely NOT be like this! By simply asking for my phone number or membership cards, which takes less than 30 seconds to input or swipe, she could have saved me 3 minutes doing it by myself and much less trouble!
Ahri Angel
I like when the employees get along with each other because then its not awkward walking in
David J.
Walk in 20 min b4 they close more than half the topping where already put away. Asked the young lady is ok if we can still get yogurt totally brushed me off and walk away.. u should be cleaning up till ur close. Also nicely ask the young lady at cashier may I please have some Carmel she replied o we ran out for the night yogurtland never runs out of Carmel. Very sad on their part. Some people work really hard they just to enjoy yogurt without the attitude.
Jonathan E.
Good spot for froyo. Went on Sunday and it wasn't too busy surprisingly. Staff was nice.
Nicole N.
Located in a small strip mall this location has ample parking. Upon walking in I was greeted immediately Besides friendly service, the location is nice and clean.The young lady Keierra was very engaging and answered my questions and gave a few suggestions.The yogurt was delicious I would highly recommend this location
felt very bad for the girl with locks who was working. it was late and she was closing alone. i didn’t know they let young girls close alone seems very careless and unsafe. will not be coming back.
Eztli Valverde
I just wanted to give a big shout out to this employee, her name is Christina. She was so patient with everyone despite it being crazy packed and her being the only one there. I had asked her if she was working by herself and she told me no that her coworkers were in the back. My question is if there is line at the door why weren’t they helping her! I felt bad for her and made sure to give her a major tip despite it being self serve I really do believe she deserves this review because of what she handled that Saturday evening.
W
So sloppy, the bag was smeared with ice cream inside, not sure someone was so fussy and making a mess; or too lazy, not to use a new bag!
ND
So sloppy, the bag was smeared with ice cream inside, not sure someone was so fussy and making a mess; or too lazy, not to use a new bag!
TW
So sloppy, the bag was smeared with ice cream inside, not sure someone was so fussy and making a mess; or too lazy, not to use a new bag!
Very clean
Atmosphere: 5
Food: 5
Service: 5
I recently visited LA and stopped at their shop to eat an ice cream is was delicious.
Food: 5
Small store, not a lot of choices for yogurt or toppings. Not very clean. Very small seating area.
Expected it to be empty since I got there close to closing, but everything was filled. The girls working the counter were friendly and helpful. Was also one of the cleanest yogurtlands I have been to, would recommend for a quick treat.
Felt like a having a yogurt. Went to Yogurtland. Was delicious! Loved the "pumpkin pie" flavor?
Updated -- Oct. 2023The branch has been consistently performing sub-par! This morning, I went in to purchase $10+ for the giant spoon. There were about 10 people ahead of me, and it took the cashier a shocking 15+ minutes just to check each of them out! The lady behind me was having a conversation with and we were not happy that our yogurts were melting! There were kids in some groups so they weren't the ones paying; I wonder how hard can it be?When it was my turn, the total came out to be $9.25, so I informed the cashier that I was going to get more. Upon returning, the cashier coldly said: "We ask that our customers to get back in line." I was totally dumbfounded. Maybe Yogurtland has that rule which she could've told me beforehand when I informed her I was going to add to my cup. She then forgot to give me the giant spoon after I finished paying.Overall, I feel that if someone can't do the job, just quit! Otherwise, it's hurting the customer experience and the business performance!Sep. 2020Wow, this branch's quality of service has dramatically gone down over the years. Yesterday, Ms. Jimenez did not even bother to ask me whether I had a rewards card; even worse, she nor did she bother to provide me with a receipt for me to recover my points. I had to ask her for a receipt. And until now, 24 hours later, Yogurtland still has NOT updated my points. In addition, the spoon she provided me was dirty on the edges. I stood at the counter and she saw me, but chose to ignore me. Then she proceeded to help a couple with toppings 20 seconds after. I waited for 3 minutes; finally when the couple left, I politely asked her for another spoon. She had a disgusting look and handed me another one.I know this is not her fault in terms of the dirty spoon, but customer service should definitely NOT be like this! By simply asking for my phone number or membership cards, which takes less than 30 seconds to input or swipe, she could have saved me 3 minutes doing it by myself and much less trouble!
I like when the employees get along with each other because then its not awkward walking in
Walk in 20 min b4 they close more than half the topping where already put away. Asked the young lady is ok if we can still get yogurt totally brushed me off and walk away.. u should be cleaning up till ur close. Also nicely ask the young lady at cashier may I please have some Carmel she replied o we ran out for the night yogurtland never runs out of Carmel. Very sad on their part. Some people work really hard they just to enjoy yogurt without the attitude.
Good spot for froyo. Went on Sunday and it wasn't too busy surprisingly. Staff was nice.
Located in a small strip mall this location has ample parking. Upon walking in I was greeted immediately Besides friendly service, the location is nice and clean.The young lady Keierra was very engaging and answered my questions and gave a few suggestions.The yogurt was delicious I would highly recommend this location
Restaurantji Recommends
felt very bad for the girl with locks who was working. it was late and she was closing alone. i didn’t know they let young girls close alone seems very careless and unsafe. will not be coming back.
I just wanted to give a big shout out to this employee, her name is Christina. She was so patient with everyone despite it being crazy packed and her being the only one there. I had asked her if she was working by herself and she told me no that her coworkers were in the back. My question is if there is line at the door why weren’t they helping her! I felt bad for her and made sure to give her a major tip despite it being self serve I really do believe she deserves this review because of what she handled that Saturday evening.
So sloppy, the bag was smeared with ice cream inside, not sure someone was so fussy and making a mess; or too lazy, not to use a new bag!
So sloppy, the bag was smeared with ice cream inside, not sure someone was so fussy and making a mess; or too lazy, not to use a new bag!
So sloppy, the bag was smeared with ice cream inside, not sure someone was so fussy and making a mess; or too lazy, not to use a new bag!