This is one of our favorite places to go. I wish there was a Dunkin’ Donuts closer to my home. I would go more often. The snackin bacon with maple donuts and coffee with cream and sugar, are a great flavor combination. Dunkin’ Donuts has something that everyone in my family likes.
First of all: DD is the universe's gift to modern society. I'm so grateful to now have THREE amazing locations in Bakersfield but Cherisek (I think I spelled her name correctly) was absolutely amazing today. I rarely order outside of my "usual" and if I do, I NEVER order more than ONE new item in the same order. I was pretty frazzled this morning and in a rush but I wanted to try something new so I asked Cherisek her opinion on the new breakfast empanada and she gave me her honest, thorough feedback so I decided to take it. I also asked her how she felt about the the sparkd' energy drink. She gave her honest opinion, I decided against it but here's the awesome thing: SHE PROVIDED alternative suggestions such as the energy punch. I'm so glad she did because I really enjoyed it.Cherisek didn't need the time to be supportive and exchange a full conversation about the menu but she did. That is the definition of excellent guest experience. Everyone behind the counter worked hard at getting things moving and moving fast, especially since the drive thru line was long! I fully appreciate the professionalism of the team.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Brenda Broadwater
I have been to this Dunkin Donuts multiple times and the service is horrible. The employees are the rudest people I have ever encountered at a Dunkin. Being from the East coast and going to Dunkin as a taste of home, this is a disgraces.
Atmosphere: 1
Food: 1
Service: 1
Charlene Foley
Great breakfast sandwiches, Services wasntbgreat but maybe it was just a bad day or time it
Atmosphere: 5
Food: 5
Service: 2
Deb Sol
Dry. Old, tasting Azz donuts. And sticky customer attitudes ?
Atmosphere: 4
Food: 1
Service: 1
Joe Darden
True to brand, great service, great coffee.Fast, fun and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
tamara
I enjoyed my first delicious pumpkin spiced frozen drink of the year!The two young ladies at the counter were very sweet and with great customer service skills.Didn't order any food so, unable to leave a comment.
Atmosphere: 5
Service: 5
Alondra G.
I have come here twice for an iced coffee and I always get light ice on my drink. This is the third time they put a huge block of ice on my drink and the straw wont even fit. What's the point of saying light ice. Are the employees this lazy to put more liquid in the cup.
tamara ulferts
I enjoyed my first delicious pumpkin spiced frozen drink of the year!The two young ladies at the counter were very sweet and with great customer service skills.Didn't order any food so, unable to leave a comment.
Atmosphere: 5
Service: 5
Tammy W.
Ordered doughnuts and ice tea. I didn't look but they just threw the doughnuts in upside down. The frosting was in the bag not on doughnut. Top it off not a napkin one. As for the doughnut it was good. The service needs some help. I asked for some sweet n low for the ice tea and he acted like he didn't know what I was talking about. Would have been a better visit if I had a napkin and the frosting on my doughnut.
Ordered a latte, donut and a bacon croissant for almost $13 drive thru. Gave my latte and donut waiting on my croissant. Lady waited open her window and said what are you waiting for?? I'm waiting on my croissant didn't pay $12 bucks for a drink and donut. Waited again gave my sandwich, no apologies nothing to say. Bad customer service.
Kath T.
Check your drive through orders. They forgot something that I had to drive back through to pick it up. Came home to find out they forgot the bacon on the avocado toast. They charged me for it.
Jessica O.
Matcha latte was a nice pick me up.
Atmosphere: 5
Food: 5
Service: 5
Saad Zaghloul
It was a bad experience at this store with a bad manager she is trying to play with customers about the prices at the store and her attitude was so bad with me and she was aggressive.Here name is: thresa Ele
Jason Faulk
The food and products are good. However I recommend ordering through the app that way your food is ready when you get there because there's at least a 10 minute wait.
This is one of our favorite places to go. I wish there was a Dunkin’ Donuts closer to my home. I would go more often. The snackin bacon with maple donuts and coffee with cream and sugar, are a great flavor combination. Dunkin’ Donuts has something that everyone in my family likes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts, Assorted Half Dozen or Dozen Donuts
First of all: DD is the universe's gift to modern society. I'm so grateful to now have THREE amazing locations in Bakersfield but Cherisek (I think I spelled her name correctly) was absolutely amazing today. I rarely order outside of my "usual" and if I do, I NEVER order more than ONE new item in the same order. I was pretty frazzled this morning and in a rush but I wanted to try something new so I asked Cherisek her opinion on the new breakfast empanada and she gave me her honest, thorough feedback so I decided to take it. I also asked her how she felt about the the sparkd' energy drink. She gave her honest opinion, I decided against it but here's the awesome thing: SHE PROVIDED alternative suggestions such as the energy punch. I'm so glad she did because I really enjoyed it.Cherisek didn't need the time to be supportive and exchange a full conversation about the menu but she did. That is the definition of excellent guest experience. Everyone behind the counter worked hard at getting things moving and moving fast, especially since the drive thru line was long! I fully appreciate the professionalism of the team.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
I have been to this Dunkin Donuts multiple times and the service is horrible. The employees are the rudest people I have ever encountered at a Dunkin. Being from the East coast and going to Dunkin as a taste of home, this is a disgraces.
Atmosphere: 1
Food: 1
Service: 1
Great breakfast sandwiches, Services wasntbgreat but maybe it was just a bad day or time it
Atmosphere: 5
Food: 5
Service: 2
Dry. Old, tasting Azz donuts. And sticky customer attitudes ?
Atmosphere: 4
Food: 1
Service: 1
True to brand, great service, great coffee.Fast, fun and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I enjoyed my first delicious pumpkin spiced frozen drink of the year!The two young ladies at the counter were very sweet and with great customer service skills.Didn't order any food so, unable to leave a comment.
Atmosphere: 5
Service: 5
I have come here twice for an iced coffee and I always get light ice on my drink. This is the third time they put a huge block of ice on my drink and the straw wont even fit. What's the point of saying light ice. Are the employees this lazy to put more liquid in the cup.
I enjoyed my first delicious pumpkin spiced frozen drink of the year!The two young ladies at the counter were very sweet and with great customer service skills.Didn't order any food so, unable to leave a comment.
Atmosphere: 5
Service: 5
Ordered doughnuts and ice tea. I didn't look but they just threw the doughnuts in upside down. The frosting was in the bag not on doughnut. Top it off not a napkin one. As for the doughnut it was good. The service needs some help. I asked for some sweet n low for the ice tea and he acted like he didn't know what I was talking about. Would have been a better visit if I had a napkin and the frosting on my doughnut.
Restaurantji Recommends
Ordered a latte, donut and a bacon croissant for almost $13 drive thru. Gave my latte and donut waiting on my croissant. Lady waited open her window and said what are you waiting for?? I'm waiting on my croissant didn't pay $12 bucks for a drink and donut. Waited again gave my sandwich, no apologies nothing to say. Bad customer service.
Check your drive through orders. They forgot something that I had to drive back through to pick it up. Came home to find out they forgot the bacon on the avocado toast. They charged me for it.
Matcha latte was a nice pick me up.
Atmosphere: 5
Food: 5
Service: 5
It was a bad experience at this store with a bad manager she is trying to play with customers about the prices at the store and her attitude was so bad with me and she was aggressive.Here name is: thresa Ele
The food and products are good. However I recommend ordering through the app that way your food is ready when you get there because there's at least a 10 minute wait.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ice Caramel Coffee