El Pollo Loco
2000 White Ln, Bakersfield
(661) 396-7939
Recent Reviews
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Great people, good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad, Classic Chicken Tostada Salad Combo
The staff is very friendly and helpful, they take EBT food stamps as well and the food is average.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Burrito, Two Churros
They refused to give me my money back after I got food poisoning
I ordered a double chicken avacado salad
The chicken was still raw
By the way I’m pregnant so that made it even worse
Don’t go here
They just want to steal your money
Atmosphere: 1
Food: 1
Service: 1
Chicken little bit over cooked or burn and dry. And now got me food poisoning ceo keep eye on your business
Atmosphere: 5
Food: 2
Service: 5
It has been a few years since I've gone to El Pollo Loco. I am on a journey to eat better, and I thought this would be a better fast food choice.I ordered the double chicken tostada for my mom and the chicken meal for my friends and I. It was as delicious as I remembered it, and I couldn't believe I'd had gone this long without eating it.My mom gobbled up the tostada, so that was a good sign. ?I had a leg and a wing. I made them into tacos with corn tortillas and salsa. Chicken was moist, which is what matters the most. On the side, I had yellow rice and mash potatoes. I skipped the beans, but that was a preference. They looked fresh.The service was friendly!
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Guacamole, Avocado, Chips
Very good service, always very attentive people
Atmosphere: 4
Food: 4
Service: 4
Consistent Great Food & Great Service
Parking: Big Parking lot with Plenty of Parking
Wheelchair accessibility: Parking right in front of the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Classic Tostada, Double Chicken Tostada Salad, Baked Beans, Chicken Avocado, Guacamole, Avocado Salsa Hot, Chicken Taco Al Carbon, Double Chicken Avocado Salad, Salad
Every time I come here through the drive-through, I order the same thing and they give me such a hassle with repeating it over three times only to get to the window in my order is wrong. The drinks are gross very watery and diluted. Never consistent if you ask for a bag of chips on the side, they will take the chips from your combo and put it in the bag and still charge you two dollars for it and there’s no extra chips in there, the girl at the window always gets my order wrong. They’re very stingy with the extra chips that they charge as if they come out of her paycheck or she hast to make extra ones herself. Do not come to this location. They are very lazy workers and do not care about the quality of their service whatsoever , it sucks because it’s the closest one to me and it’s my favorite place to eat but now I have to drive farther just to grab some tacos because this one is inconsistent in constantly providing low service to me. As someone who goes to drive through quite frequently it’s annoying to go home and realized that my order is wrong
Atmosphere: 1
Food: 2
Service: 1
Great Food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Haven't been to an El Pollo Loco in a long time.I was really looking forward to the flavorful chicken but it just wasn't very good.Staff was very nice.Edit. I think my view was more on the value side. Perhaps I was a bit unfair as the prices in California are higher than I'm used to paying.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
the people that work there are very Rude!!!specially the woman!!!
Atmosphere: 1
Food: 1
Service: 1
Food was good. Service was good. No lemon?? Well at least they still had fresh serranos.
Atmosphere: 5
Food: 4
Service: 5
The chicken is very delicious ? another flavor different from the others ? ? very well
Atmosphere: 5
Food: 5
Service: 5
Chicken
Service was good but chicken was burnt/
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Avocado
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