El Pollo Loco

4000 Coffee Rd, Bakersfield
(661) 213-4245

Recent Reviews

Marco O (Installer whiz)

Just some chicken with tortillas and salsa. Good flavor. Very economical.

Atmosphere: 3

Food: 4

Service: 2

Jose Rios

Greta atmosphere, great service.. great food .. definitely will go back ..

Atmosphere: 5

Food: 5

Service: 5

Ramiro Enriquez

this location was chosen as an alternative to burgers.burritos were huge. a bit pricey.notice a few sitting inside the dining room, not eating, but Lounging.

Atmosphere: 2

Food: 4

Service: 4

Kenneth Johnson

Tostada salad was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Eileen Adkins

For the price pollo charges it should be FRESH and they should give you plenty of napkins. Ours was old and hard and would only hand you 2 napkins.

Atmosphere: 3

Food: 2

Service: 2

jeju0041

Had lunch was great for the price.

Atmosphere: 4

Food: 4

Service: 4

Chris Mully

Chicken was dry in my bowl.Choked on it.Everything else was great.Will give it another try, maybe they just were having a bad day.

Atmosphere: 4

Food: 3

Service: 5

Whit D.

This is a great place to stop in for lunch or dinner. Staff is pretty friendly and efficient. Some staff was cleaning and others stocking inventory. The food tasted fresh and healthy. Very casual setting ; can sit inside or outside. I ordered the double chicken tostada.... Nice juicy chunks of meat ; and very tasty, filling and healthy. Great place to stop in. Something for everyone. A lot of times they have coupons in the mail or on the app. Check it out.

Day Z Me

Went through the drive thru and wasn’t greeted and also not greeted at the window. I said thank you have a goodnight and without eye contact shut the window on me. I get home to my destination to see they left out the chips and guacamole I ordered and also didn’t give me a spin with my order. I had to drive back and go inside to tell them what they forgot, they gave me the missing items without an apology and an accommodation. I was furious with their lack of customer service and their negligence

Food: 2

Service: 1

Destiny Santana

Best el pollo loco in town !! Best customer service and best management team !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Ruben C.

The food here is always fresh and on point and the customers service is great love coming to this location and prefer it over the other locations. The staff is really helpful and this location is ALWAYS clean.

Everardo Reyes

Very good food was in the mood for chicken ? and had to come here. I would recommend it to anyone who loves grilled chicken great service. I will be coming back.

Atmosphere: 5

Food: 5

Service: 5

Liz Ocampo-Machuca

Irma the manager gave me excellent service ?? she went the extra mile. I asked to change the order and she didn't hesitate and did it with a very nice attitude.

Food: 5

Service: 5

laura 521

Drive through customer service was awful today! A woman with a very heavy accent and manly voice with full speaker volumen and bad manners said "Cheken alacarte iiiisss Reeeally expensive heeerr" ooh, too much for a Tuesday afternoon. Good customer service and manners are not out of style.

Atmosphere: 1

Food: 1

Service: 1

Penny Sheppard

Healthy and flavorful fast food. Always tastes fresh.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Small Chicken Tortilla Soup, Meal for Two, Guacamole

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