This places was closed when I stopped by and it was 9:30
viveana lopez
They seem to always mess up my order been on hold for over 2 minutes to complain about how the forgot my drink on top of it she put a regular I asked for a large. Now I have to go all the way back to get my drink. It’s ridiculous then they get mad and give you attitude it’s happened too many times.
Atmosphere: 2
Food: 4
Service: 1
Yolanda Chatman
I ordered a Pollo bowl with a chicken breast which that’s not a breast because a breast is white meat and that’s similar to a thigh cause it’s dark meat and my chicken is dry so it must be from yesterday. All I’m asking can I get what I ask for and what I paid for Simple as that and the people working there that is not your food that belongs to the restaurant so stop selling day old meat
Food: 1
Service: 2
Bxhalo Benitez
had a bad attitude, unfriendly, they forgot something in my order, and did not offer me if I needed anything else (my order had chips and they forget I think if you ask for chips it is obvious that it should have salsa or pico) in which I asked again for salsa obviously for the chips and well this person occurred to me to tell me that I did not ask for in his order and what bothered me even more was that only green sauce, which made me feel that I should accept it and not ask more, because it was just that he showed me, and for the third time they were not friendly to see if I needed anything else, anyway, the complements that this restaurant had have changed and one adapts but I think that the human service we need to improve it with sales and service techniques, of course I know that sometimes humans think they know everything from me I leave them 1 star in service because they made me feel bad, the menu is standardized to be productive and easy to offer I think that here the person was wrong in the service offered that in On other occasions it has been spectacular
Atmosphere: 1
Food: 5
Service: 1
Christina Quinones
Good food recommendations for the taco bowls mmmm
Atmosphere: 5
Food: 5
Service: 5
rolo hollins
U can use ebt here
RAY Olivas
Sun oct 5th shift employees best customer service more Pollo loco restaurante needs more people like them All other Pollo loco in Bakersfield area can learn from the Pollo loco on California Ave good job
Atmosphere: 5
Food: 5
Service: 5
CARTOONS N VIDEOS
No worries....except there was!
Atmosphere: 2
Food: 3
Service: 1
LOU SKUNT 2.0
Ordered 2 burritos. Simple, Queso burrito no Pico. What I got, a burrito, no Queso and tons of Pico. This after I confirmed twice with employee. Incompetent employee.
Atmosphere: 1
Food: 1
Service: 1
Rachel West
California location is so hard to get in and out of. Doesn't more time in parking lot then getting food.
Not in the best location and the employees and clientele seem to match that. Food got me stuck in the bathroom the following day. Something is not clean or cross contaminated in there. And they are dealing with RAW CHICKEN….. lucky this place didn’t kill me.
This places was closed when I stopped by and it was 9:30
They seem to always mess up my order been on hold for over 2 minutes to complain about how the forgot my drink on top of it she put a regular I asked for a large. Now I have to go all the way back to get my drink. It’s ridiculous then they get mad and give you attitude it’s happened too many times.
Atmosphere: 2
Food: 4
Service: 1
I ordered a Pollo bowl with a chicken breast which that’s not a breast because a breast is white meat and that’s similar to a thigh cause it’s dark meat and my chicken is dry so it must be from yesterday. All I’m asking can I get what I ask for and what I paid for Simple as that and the people working there that is not your food that belongs to the restaurant so stop selling day old meat
Food: 1
Service: 2
had a bad attitude, unfriendly, they forgot something in my order, and did not offer me if I needed anything else (my order had chips and they forget I think if you ask for chips it is obvious that it should have salsa or pico) in which I asked again for salsa obviously for the chips and well this person occurred to me to tell me that I did not ask for in his order and what bothered me even more was that only green sauce, which made me feel that I should accept it and not ask more, because it was just that he showed me, and for the third time they were not friendly to see if I needed anything else, anyway, the complements that this restaurant had have changed and one adapts but I think that the human service we need to improve it with sales and service techniques, of course I know that sometimes humans think they know everything from me I leave them 1 star in service because they made me feel bad, the menu is standardized to be productive and easy to offer I think that here the person was wrong in the service offered that in On other occasions it has been spectacular
Atmosphere: 1
Food: 5
Service: 1
Good food recommendations for the taco bowls mmmm
Atmosphere: 5
Food: 5
Service: 5
U can use ebt here
Sun oct 5th shift employees best customer service more Pollo loco restaurante needs more people like them All other Pollo loco in Bakersfield area can learn from the Pollo loco on California Ave good job
Atmosphere: 5
Food: 5
Service: 5
No worries....except there was!
Atmosphere: 2
Food: 3
Service: 1
Ordered 2 burritos. Simple, Queso burrito no Pico. What I got, a burrito, no Queso and tons of Pico. This after I confirmed twice with employee. Incompetent employee.
Atmosphere: 1
Food: 1
Service: 1
California location is so hard to get in and out of. Doesn't more time in parking lot then getting food.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Great chicken salad 🥗 no waiting..
Atmosphere: 5
Food: 5
Service: 5
Not in the best location and the employees and clientele seem to match that. Food got me stuck in the bathroom the following day. Something is not clean or cross contaminated in there. And they are dealing with RAW CHICKEN….. lucky this place didn’t kill me.
DO NOT EAT HERE
Exubberant y Attractive Menu
Atmosphere: 4
Food: 4
Service: 4
Friendly staff
Atmosphere: 4
Food: 4
Service: 4
Drive thru clerk was very polite and clear
Atmosphere: 5
Food: 5
Service: 5
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