El Pollo Loco
2661 Mount Vernon Ave, Bakersfield
(661) 872-5526
Recent Reviews
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The place was nice environment good food the employees are excellent and mgr Elisa runs a tight ship definitely coming back
Dietary restrictions: More healthier then other places
Parking: Plenty of parking and handicap parking as well
Kid-friendliness: Kid love the food there favorite is the Mac & cheese
Wheelchair accessibility: Wheel chair accessing front of building
Recommended dishes: Creamy Cilantro Dressing, Chicken Avocado, Guacamole, Burrito, Original BRC Burrito
Always great food here. Service is usually very fast and attentive.
Food: 5
Service: 4
Food was great actually had a nice young man take my order very friendly thank god no kiosk . I hate that all the fast food places are moving to kiosk
It was a little dirty, had to wash my own table and seats. But no complaints on food or service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
Excellent chicken!
Atmosphere: 3
Food: 5
Service: 4
This Pollo Loco was pretty good I had good taste and good juicy chicken breast
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
Okay I got beef to pick with this location. I just need to know who is making the green salsa? It used to be so good. Now it doesn't have the spicy kick. It tastes nasty like it has gone bad. I have thrown it out every single time. Something is off. Whoever is making salsa needs to stop. Go do something else, my love. El Pollo Loco manager, if you are reading this, fix it. Everything is else is great at this location but the green salsa gotta be fresh again.
Atmosphere: 5
Food: 5
Service: 5
An unusual miss we love this place chicken was dry mashed potatoes had lumps all thru it potatoes and gravy tasted old very disappointed
Atmosphere: 5
Food: 1
Service: 5
Good staff and even better food....
Atmosphere: 4
Food: 4
Service: 4
Update: Customer Service has taken care of the issue and also issued missing points I didn't receive and apologied for the bad service.
The cashier was going to charge me for 3 tostada bowls instead of 2, then got an attitude when I asked why the price was so high.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Salad
Restaurantji Recommends
Best tostada bowls
Atmosphere: 4
Food: 5
Service: 3
The food here is awesome.
I should've eaten here a long time ago.. yes it was devouring.. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Double Chicken Avocado Salad, Tortilla Soup, Avocado, Guacamole
Delicious good Burrito my friend enjoyed your Chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original BRC Burrito, Salad
Pollo is to dry and very small pieces, not good and also looks very old and you can tell because of the meat mane bone to black. Idont recommend pollo
Atmosphere: 2
Food: 2
Service: 3
Not really busy
Wheelchair accessibility: Yes there is
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Chicken Tostada Salad, Mashed Potatoes, 12 Taco Complete Family Combo, Grande Avocado Chicken Bowl, Quesadilla, Burrito
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