This has got to be the slowest Jack In The Box in the whole city. Every time we have ever used the drive thru here we are told to park in the front, and it takes anywhere from 15-30 minutes before they bring the food out. This last time we waited 24 minutes. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Edword
This is always a good Jack in the Box. And they are fast. Never had to wait a long time for your food. Clean friendly fast. Plus they are right of 99. Easy off and back on the 99.
Atmosphere: 4
Food: 4
Service: 5
Ramon Cota
Count your change. Was shorted $20. Paid with a $100 bill
Service: 1
Kevin Payton
Tammy and Valerie run this restaurant with the upmost pride in their customer service, quality product, and overall great experience. In this world of annoying automated voice ordering, coming here is always a pleasure.
Atmosphere: 5
Food: 5
Service: 5
rolo dope
Thank you, the food was great, loved that it was fresh.
Atmosphere: 5
Food: 5
Service: 5
Adhi Güller (Adhi)
Worst customer service.
Service: 1
Sergio Castillo
Absolutely terrible experience at Jack in the Box on Stine Road
I went in and specifically asked for a fresh order of fries for my 1-year-old daughter — not a complicated or unreasonable request. What I was served was a small, sad portion of overcooked, cold, leftover curly fries that clearly had been sitting under a heat lamp. (See photo for reference.)
When I asked about it, the employee — who I believe was the manager — acted as if I had dropped the fries in the bag myself. She was condescending and rude, basically calling me stupid over the situation instead of fixing the issue like a professional. No apology. No courtesy. Just attitude.
If this is how you treat a parent trying to get safe food for a toddler, your store has serious customer service issues. Unacceptable behavior from both the staff and the person in charge. I won’t be returning to this location and I hope corporate takes a hard look at how this place is being run.
Lovette Victoria Jackson
The little girl who had an attitude about ringing up my order just made it a horrible experience from the jump. I know you can't order the 3 taco combo on the kiosk, so I stood in line. She was very bothered by that and was talking so disrespectfully. Needs more customer service training I suppose. And sadly the tacos were old, cold, soggy. But it's clean in there.
Last two times I’ve ordered from here I’ve found a hair in my burger. I’ve had to take it out of my mouth from when I had taken a bite! Will not be buying from this location anymore! First incident was on 02/09/25 and second was on 03/29/25. Unacceptable!
Food: 1
Deep Pannu
Doordash order to late
Food: 5
Service: 1
Johnesha Workman
Great if you would like a late night snack!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burger
George Alatorre
Tacos and rest good is good but drive thru soda machine needs to get cleaned up it has dirty drain taste
Open late
Atmosphere: 2
Food: 2
Service: 3
Great tacos! Great price!
Food: 4
This has got to be the slowest Jack In The Box in the whole city. Every time we have ever used the drive thru here we are told to park in the front, and it takes anywhere from 15-30 minutes before they bring the food out. This last time we waited 24 minutes. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
This is always a good Jack in the Box. And they are fast. Never had to wait a long time for your food. Clean friendly fast. Plus they are right of 99. Easy off and back on the 99.
Atmosphere: 4
Food: 4
Service: 5
Count your change. Was shorted $20. Paid with a $100 bill
Service: 1
Tammy and Valerie run this restaurant with the upmost pride in their customer service, quality product, and overall great experience. In this world of annoying automated voice ordering, coming here is always a pleasure.
Atmosphere: 5
Food: 5
Service: 5
Thank you, the food was great, loved that it was fresh.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service.
Service: 1
Absolutely terrible experience at Jack in the Box on Stine Road
I went in and specifically asked for a fresh order of fries for my 1-year-old daughter — not a complicated or unreasonable request. What I was served was a small, sad portion of overcooked, cold, leftover curly fries that clearly had been sitting under a heat lamp. (See photo for reference.)
When I asked about it, the employee — who I believe was the manager — acted as if I had dropped the fries in the bag myself. She was condescending and rude, basically calling me stupid over the situation instead of fixing the issue like a professional. No apology. No courtesy. Just attitude.
If this is how you treat a parent trying to get safe food for a toddler, your store has serious customer service issues. Unacceptable behavior from both the staff and the person in charge. I won’t be returning to this location and I hope corporate takes a hard look at how this place is being run.
The little girl who had an attitude about ringing up my order just made it a horrible experience from the jump. I know you can't order the 3 taco combo on the kiosk, so I stood in line. She was very bothered by that and was talking so disrespectfully. Needs more customer service training I suppose. And sadly the tacos were old, cold, soggy. But it's clean in there.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Always a good mixture of combos.
Atmosphere: 5
Food: 5
Service: 5
Last two times I’ve ordered from here I’ve found a hair in my burger. I’ve had to take it out of my mouth from when I had taken a bite! Will not be buying from this location anymore! First incident was on 02/09/25 and second was on 03/29/25. Unacceptable!
Food: 1
Doordash order to late
Food: 5
Service: 1
Great if you would like a late night snack!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burger
Tacos and rest good is good but drive thru soda machine needs to get cleaned up it has dirty drain taste
Atmosphere: 5
Food: 5
Service: 4
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