Jack in the Box
3300 Buena Vista Rd Bldg H, Bakersfield
(661) 664-5716
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Neat and clean store although I order only in Drive-thru. Never have to wait too long. If you are looking to grab a quick meal, this is the store! Food prices are at par with other stores, paying $11-$15 for a meal is the norm now and these guys are no different. Most of the times the food is Hot and Fresh. I like this place and would recommend to others.
My boyfriend and I came here after a long night to get food and as soon as we pulled up to the window the lady never greeted us and just asked what do we want. As we pulled up to the window she didn’t greet us right away and had us waiting there for 10 minutes to even hand us any food. She never asked if that was our order just kept handing us food that wasn’t even ours. Then leaves us again for 10 minutes without saying anything. She asks us what else do we need and I’m not even sure because she just kept handing us random stuff. When we get home we noticed she got our order wrong and even gave us food that wasn’t even ours. As a fast food worker myself this was by far a terrible customer service experience for the night shift that I can’t even express through this review.
A classic place for me as I have been going since I was 5 years old. I still will order two tacos with any meal I purchased.
Usually my go to since I live down the street but whoever took my order at the drive thru was rude & then when I got to the window I was charged double for my total which was $9.82, I was charged for someone else’s order & couldn’t get my difference refunded & was told to come in the next day for a refund, but I didn’t get a receipt for proof :(
night drive thru is nightmare they take for ever and hold up the line
Great deal on a large meal with coupon. Got it fast too
Rude drive through employee
I went through the drive thru and ordered an ultimate cheeseburger and paid $9.30 for the burger. I’ve had it before and I know how it looks. When I got home and open the box I see a burger which is comparable to a kids Cheeseburger. I get in the car and drive back over. The manager comes over after making me wait for a bit. I explain to her, she opens the box, sees that it is a regular cheese burger, goes to the worker and tells her this is not an ultimate cheeseburger. I wait there for additional 10-15 mins. During that time, another customer comes in telling her that she gave him the wrong order so she apologized, told him to keep both orders. Finally, she brings my sandwich to me, no apology and didn’t try to make it right for driving back or the inconvenience. I can understand honest mistakes happen but being rude about it, that’s not ok. This was my favorite place to go to but no more for me especially if they treat their customers like that.
Unfortunately got VERY bad food poisoning here.
Food: 1
Service: 3
Unfortunately got VERY bad food poisoning here.
Restaurantji Recommends
Bathroom was nasty had urine all over the toliet seat, the drink machine in the front dining area didn't have any ice and it also ran out of the drink I want and not to mention a 12 min wait for 1 med combo very disappointed will not be returning also the chicken sandwich was so dry and over cooked like it had been sitting all day indelible waste of time and money
I always got to check my order on the window because of one worker she’s careless tells you everything is there you get home and you’re missing something
saira gave us great customer service and moved fast on her feet, thank you!
Atmosphere: 4
Food: 4
Service: 5
saira gave us great customer service and moved fast on her feet, thank you!
Food is way overpriced for what you get.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Ultimate Cheeseburger, Seasoned Curly Fries
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