The female manager that works the lunch shift is rude and insensitive to her customers. She refused to give her name when asked and also couldn’t be bothered to give me corporates number so I could make a complaint. I highly recommend if you want GOOD customer service, don’t go to this location. You’ll get ignored and pushed aside for other customers orders while your food sits unfinished
Atmosphere: 1
Food: 5
Service: 1
K B
I like this place
Atmosphere: 5
Food: 5
Service: 5
Amanda Poe
Can't get enough of their sandwiches. Its a routine with my daughter and I. Their app is good to use as well
Atmosphere: 5
Food: 5
Service: 5
Antonio Bravo
I don’t usually post reviews, which should say something. I came in on a Saturday for a pickup order and ended up waiting 6 minutes while staff ignored me. Someone else walked in, showed their phone, and got their order immediately. In the past, they’d ask for my name and the process was smooth. This time, no acknowledgment, no greeting — just poor service. I felt overlooked and disrespected. I won’t be returning to this location. Do better
Atmosphere: 1
Food: 4
Service: 1
Joe Billingsley
Bowls are great. (Sandwich without bread.) No charge for bacon grease.
Chesel sp2s
I'm giving this review, because I asked for a famous Philly WITH NO VEGGIES, NO VEGGIES. PLS THE OWNER REPLY. THIS IS NOT FAIR. I paid $20 some dollars for something I never asked for. Your workers need to make sure the order they doing is the right one. I got home and surprise VEGGIES.
Chris Mully
Fantastic sub sandwich and service. Very nice customer service. Thanks.
B K
Absolutely awful experience at this location. The employees do not take food allergies seriously whatsoever and failed to use precaution on our order. Employees were very rude and dismissed a simple request to use clean gloves, etc in order. These employees DO NOT understand the severity of food allergies and made it seem as I was a nuisance asking for simple requests. Clean knife, paper and gloves. Would absolutely never go back to this location for how rude and unprofessional the employees working were. Don’t recommend anyone with a dietary restriction go to this specific jersey mikes due to their lack of knowledge on the severity of food allergies and the lack of precaution used to make an order for someone with allergies. I’ve been to Jersey mikes in other cities and did not have such a horrible experience.
The Bud Sr
Don’t recommend the California club
DF
My experience was terrible. I ordered on line. When I went to pick it up. The teenage employees just kept looking at pictures of their phones, while my order set there. I got 2 Italian bowls and was hardly anything it the bowl. Maybe 1/2 lettuce. I ordered extra meat and didn’t get that either. They didn’t even put any dressing on it. Not a happy camper. I will not be back.
preordered a sandwich and it was 45 minutes thought this was wrong so went to store after a 20 minutes and still needed 20-26 minutes and no one in the store. Asked to cancel and refund not receipt of a cancellation or refund notice.
Service: 1
Kiranjeet Kaur
the service i so slow i have the pickup order for doordash and the pickup time is 5.22 pm and i receive order at 5.16 and i was waited around 25 minutes for the order i don’t know what they are doing they are soo slow if they don’t know how to work fastly then why they work just stay at home . seriously very bad experience from this store just improve your service disgusting
JuJu
First time trying this restaurant, and the food was just okay. I wish I didn't feel pressured to order so soon because while I was looking at the menu, there were about 5 employees behind the counter just staring the whole time like they were annoyed lol😅
Atmosphere: 3
Food: 2
Service: 2
Michael Bielski
Stopped for lunch in the middle of a long drive and was very happy with both the food and the service. Sandwiches were right the first time and very tasty, and the cream soda from the fountain was really great. This location was staffed way better than others that I have seen, and I think that that made a difference. The place was clean, orders were done timely, and overall I'd be very happy stopping here again.
The female manager that works the lunch shift is rude and insensitive to her customers. She refused to give her name when asked and also couldn’t be bothered to give me corporates number so I could make a complaint. I highly recommend if you want GOOD customer service, don’t go to this location. You’ll get ignored and pushed aside for other customers orders while your food sits unfinished
Atmosphere: 1
Food: 5
Service: 1
I like this place
Atmosphere: 5
Food: 5
Service: 5
Can't get enough of their sandwiches. Its a routine with my daughter and I. Their app is good to use as well
Atmosphere: 5
Food: 5
Service: 5
I don’t usually post reviews, which should say something. I came in on a Saturday for a pickup order and ended up waiting 6 minutes while staff ignored me. Someone else walked in, showed their phone, and got their order immediately. In the past, they’d ask for my name and the process was smooth. This time, no acknowledgment, no greeting — just poor service. I felt overlooked and disrespected. I won’t be returning to this location. Do better
Atmosphere: 1
Food: 4
Service: 1
Bowls are great. (Sandwich without bread.) No charge for bacon grease.
I'm giving this review, because I asked for a famous Philly WITH NO VEGGIES, NO VEGGIES. PLS THE OWNER REPLY. THIS IS NOT FAIR. I paid $20 some dollars for something I never asked for. Your workers need to make sure the order they doing is the right one. I got home and surprise VEGGIES.
Fantastic sub sandwich and service. Very nice customer service. Thanks.
Absolutely awful experience at this location. The employees do not take food allergies seriously whatsoever and failed to use precaution on our order. Employees were very rude and dismissed a simple request to use clean gloves, etc in order. These employees DO NOT understand the severity of food allergies and made it seem as I was a nuisance asking for simple requests. Clean knife, paper and gloves. Would absolutely never go back to this location for how rude and unprofessional the employees working were. Don’t recommend anyone with a dietary restriction go to this specific jersey mikes due to their lack of knowledge on the severity of food allergies and the lack of precaution used to make an order for someone with allergies. I’ve been to Jersey mikes in other cities and did not have such a horrible experience.
Don’t recommend the California club
My experience was terrible. I ordered on line. When I went to pick it up. The teenage employees just kept looking at pictures of their phones, while my order set there. I got 2 Italian bowls and was hardly anything it the bowl. Maybe 1/2 lettuce. I ordered extra meat and didn’t get that either. They didn’t even put any dressing on it. Not a happy camper. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
preordered a sandwich and it was 45 minutes thought this was wrong so went to store after a 20 minutes and still needed 20-26 minutes and no one in the store. Asked to cancel and refund not receipt of a cancellation or refund notice.
Service: 1
the service i so slow i have the pickup order for doordash and the pickup time is 5.22 pm and i receive order at 5.16 and i was waited around 25 minutes for the order i don’t know what they are doing they are soo slow if they don’t know how to work fastly then why they work just stay at home . seriously very bad experience from this store just improve your service disgusting
First time trying this restaurant, and the food was just okay. I wish I didn't feel pressured to order so soon because while I was looking at the menu, there were about 5 employees behind the counter just staring the whole time like they were annoyed lol😅
Atmosphere: 3
Food: 2
Service: 2
Stopped for lunch in the middle of a long drive and was very happy with both the food and the service. Sandwiches were right the first time and very tasty, and the cream soda from the fountain was really great. This location was staffed way better than others that I have seen, and I think that that made a difference. The place was clean, orders were done timely, and overall I'd be very happy stopping here again.
Atmosphere: 5
Food: 5
Service: 5
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