La michoacana plus - Bakersfield, CA. #2 (Niles St.)
6007 Niles St, Bakersfield
(661) 374-4500
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Bad customer service… there was a rude employer rushing us to order when we were the only ones ordering and in line…I didn’t even get to order anything; I don’t feel comfortable going back after that experience.
I went to the michoacana last friday and I understand the it was busy but we received a terrible customer service the lady who help us was eating gum she spelled saliva when she was asking what we wanted and she even took our order wrong my husband had to tell her the we didnt ask for that honestly i love the michoacana but customer service its just getting horrible. And when was about to pay she didnt even give us a receipt or ask us if we needed one.
Always get fresas con crema. Mmmmmm. Just hate that pinesole or Fabuloso smell. It smells like a Mexican restroom
Atmosphere: 3
Food: 5
Service: 4
The place is dirty, sorry for my comment.
Always get fresas con crema. Mmmmmm. Just hate that pinesole or Fabuloso smell. It smells like a Mexican restroom
me and my girlfriend went in sunday night 6/23 ordered two tosti-esquites we looked over and diana was making us tostilocos i called her over before she could finish making them to let her know it was the wrong order and she proceeded to slam it on the counter before correcting our order while making our order we realized our food looked half empty we waited to say anything till we could see them at the register. someone else proceeded to check us out when i asked if it was supposed to be that low she said they were low and fixed it for us . she proceeded to call diana over to explain to her she had undersized our food and corrected her on the amount diana huffed puffed and walked away with an attitude i understand it gets busy and overwhelming but the attitude was uncalled for even after i approached her politely about the mistake .
Some older lady was very rude to me and didn’t do my order how I asked for it. She gave me sooo much attitude.
im not usually the one to leave reviews but with the experience I had today when i went in to place my order I didn’t get no welcome in nothing a older lady with dark brown hair helped me I felt very rushed like if she was trying to get me out in a hurry she forgot some of my items when I was ready to pay at the register she was going back and forth not to mention she was on looking at her phone while doing my order. Will not be coming here again if this is the service they are gonna be giving me
Service: 1
Service 10x10 lady Andrea was very smart and friendly will definitely come again whit my family
Atmosphere: 5
Food: 5
Service: 5
Place was clean but an old lady with blonde highlights helped me out and was very rude. Kept rushing me but I said I needed more time. The store was not even busy so I don’t know what her problem was.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Everything is very delicious...the staff is the one who thinks they don't get paid, they get angry if you ask them...they make bad faces because it doesn't take long to choose...I take my daughters once a week and every day it's the same
I’m not usually the one to leave a review, especially a bad one I am regular customer and have visited multiple times but this last time I visited the Michoacan plus the young lady “Andrea” with a cowboys sweater, up on entry did not greet us which was no big deal but what really shook us was at the end when we payed via Apple Pay. She just walked away without even telling me if the payment went through. Didn’t ask if I needed a receipt, no “thank you” nothing, she walk away like if I wasn’t worth her time, as customer and fellow business owner it’s sad to see this standards ,very unprofessional and rude. the store was empty there was no need for her to storm off like that.
Usually when I go to any michoacanas anywhere else my experience is great everyone is polite and greets you and regardless has good customer service. This lady here made my entire experience sour her attitude was disgusting I don’t know what her problem was but providing customer service isn’t for her she needs more training and she needs to leave her attitude at home before she enters any establishment I’m just a customer spending my hard earned money for this employee to treat me in a manner that is absurd I won’t be coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Came here with my family. Was waiting in line and helped everyone but us and when we said something a high school kid working had a nasty attitude. We are customers. We keep your business open. Show some respect. Change jobs if you don’t like working there. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Loved it food and everything I would sure come again any time❤️
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