I went through the drive thru and ordered a coke with my meal, but got a dr pepper. The fries were also cold, but i just decided to keep them and not make a fuss because i was in a hurry. I decided to go inside to get the soda replaced though, and when a male worker approached me i explained what happened, and he pointed to a shorter, large older woman with a long blonde braid and a grey sweater (assuming it was a manager.) She walked up in a hostile way and said “what do you want.” In a rude tone. When i explained to her that i wanted a coke, she stomped away and made it for me without saying another word, and barked at her employee to give it to me once it was ready. It was very hostile and dismissive. This, along with the stale fries and the dry, old chicken patty on my sandwich (given to me with no sauce whatsoever), left a bad taste in my mouth. This is the second time my fries have been old and cold from this mcdonalds, and I will not be returning due to that womans nasty attitude. I feel terrible that she’s in charge of others with the way that she spoke to me as well as her coworker.
Atmosphere: 1
Food: 1
Service: 1
Ken Nestor
Worst McDonald's I have ever been to. The fries had enough salt to drop kick an Elephant. My quarter pounder was dry and tough. They charged me for the large fry I asked for but gave me a medium and when we mentioned it they said oh well sorry and walked away...
Atmosphere: 1
Food: 2
Service: 1
Michael Renshaw
Why are the employees always hiding in the back you’d think someone would stay up front at the register or check it every few minutes. But what can I say when your in you 30s working fast food as a career what do you expect
Atmosphere: 2
Food: 4
Service: 1
Mark Barrett
I've only been here a few times in the last couple years but every time went well.
Atmosphere: 5
Food: 5
Service: 5
Zran Famoso
Coffee 100
Atmosphere: 5
Food: 2
Service: 4
Antonio Hall
it shouldn't be that complicated to put items in a bag that I've already paid for nd also re-asked for twice while ordering nd waiting to get my food, employees gotta leave personal probs at home.
Atmosphere: 1
Food: 1
Service: 1
renee furtado
Ordered coffee with sweetner and when I got to bottoming cup it was sugar thanks but no thanks being diabetic this is a big issue for me
Atmosphere: 2
Food: 3
Service: 2
Edword
It's not a motel any longer it's low income housing. It's kinda run down some.
Katrina Williams
Spicy chicken good cheeseburger can be better with more pickles
Veronica
This location has the best hot and perfect fries every time! I really appreciate the service of this place during my time living in Bakersfield I went to a lot of different locations and this location was the best! Thank you for the great service!
I was there a day ago, I saw that they had hello kitty happy meal toys, I asked if I could buy the toys without buying the happy meals. They told me no, I had to buy the whole meal. I came back the next day and asked for happy meals to get the hello kitty toys for my kids. They said they didnt have the hello kitty toys any more..... then why didnt you tell me that before we ordered the happy meal? They could have told me they were limited the day before. I feel its messed up. Considering the toys are already all over Ebay! I came to your business to do things the right way, and get this type of service. Clearly I didnt need to buy the happy meal if people are already selling full sets on EBAY! We visit this location regularly! And that's what we got... its just frustrating. More reason to not go to McDonald's 😑 Guess ill spend my Money on ebay and get better food somewhere else next time.
Atmosphere: 1
Food: 1
Service: 1
Robert Garcia III
It's always pleasure to stay at double tree.
Atmosphere: 5
Food: 4
Service: 5
Adam Lage
If I could give less stars I would,the lady working got my order wrong then when I politely asked if she could fix it and make a new one do a food allergy,and she acted like it was my fault she messed up my order then all she did was scrape off the stuff I ddnt want and gave it back to me that is straight ridiculous I will not be eating at the location ever again ....sad to its on the nice side of town very lazy and rude workers
I went through the drive thru and ordered a coke with my meal, but got a dr pepper. The fries were also cold, but i just decided to keep them and not make a fuss because i was in a hurry. I decided to go inside to get the soda replaced though, and when a male worker approached me i explained what happened, and he pointed to a shorter, large older woman with a long blonde braid and a grey sweater (assuming it was a manager.) She walked up in a hostile way and said “what do you want.” In a rude tone. When i explained to her that i wanted a coke, she stomped away and made it for me without saying another word, and barked at her employee to give it to me once it was ready. It was very hostile and dismissive. This, along with the stale fries and the dry, old chicken patty on my sandwich (given to me with no sauce whatsoever), left a bad taste in my mouth. This is the second time my fries have been old and cold from this mcdonalds, and I will not be returning due to that womans nasty attitude. I feel terrible that she’s in charge of others with the way that she spoke to me as well as her coworker.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald's I have ever been to. The fries had enough salt to drop kick an Elephant. My quarter pounder was dry and tough. They charged me for the large fry I asked for but gave me a medium and when we mentioned it they said oh well sorry and walked away...
Atmosphere: 1
Food: 2
Service: 1
Why are the employees always hiding in the back you’d think someone would stay up front at the register or check it every few minutes. But what can I say when your in you 30s working fast food as a career what do you expect
Atmosphere: 2
Food: 4
Service: 1
I've only been here a few times in the last couple years but every time went well.
Atmosphere: 5
Food: 5
Service: 5
Coffee 100
Atmosphere: 5
Food: 2
Service: 4
it shouldn't be that complicated to put items in a bag that I've already paid for nd also re-asked for twice while ordering nd waiting to get my food, employees gotta leave personal probs at home.
Atmosphere: 1
Food: 1
Service: 1
Ordered coffee with sweetner and when I got to bottoming cup it was sugar thanks but no thanks being diabetic this is a big issue for me
Atmosphere: 2
Food: 3
Service: 2
It's not a motel any longer it's low income housing. It's kinda run down some.
Spicy chicken good cheeseburger can be better with more pickles
This location has the best hot and perfect fries every time!
I really appreciate the service of this place during my time living in Bakersfield I went to a lot of different locations and this location was the best!
Thank you for the great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Normal service.
Atmosphere: 3
Food: 2
Service: 3
I was there a day ago, I saw that they had hello kitty happy meal toys, I asked if I could buy the toys without buying the happy meals. They told me no, I had to buy the whole meal. I came back the next day and asked for happy meals to get the hello kitty toys for my kids. They said they didnt have the hello kitty toys any more..... then why didnt you tell me that before we ordered the happy meal? They could have told me they were limited the day before. I feel its messed up. Considering the toys are already all over Ebay! I came to your business to do things the right way, and get this type of service. Clearly I didnt need to buy the happy meal if people are already selling full sets on EBAY! We visit this location regularly! And that's what we got... its just frustrating. More reason to not go to McDonald's 😑 Guess ill spend my Money on ebay and get better food somewhere else next time.
Atmosphere: 1
Food: 1
Service: 1
It's always pleasure to stay at double tree.
Atmosphere: 5
Food: 4
Service: 5
If I could give less stars I would,the lady working got my order wrong then when I politely asked if she could fix it and make a new one do a food allergy,and she acted like it was my fault she messed up my order then all she did was scrape off the stuff I ddnt want and gave it back to me that is straight ridiculous I will not be eating at the location ever again ....sad to its on the nice side of town very lazy and rude workers
Atmosphere: 1
Food: 1
Service: 1
Great place for breakfast or lunch 🥗
Atmosphere: 5
Food: 5
Service: 5
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