They were very quick and super friendly. The food was very fresh.
Atmosphere: 5
Food: 5
Service: 5
Jules M
KUDOS TO ALYSSA!!! 8110 Rosedale Hwy E, Bakersfield, CA 93312
I ordered a carry-out pizza online from Pizza Hut’s “official” website; I selected the location at 11000 Stockdale Hwy, Bakersfield, CA. When I went to pick it up, the store did not exist!! (Apparently, the location relocated, but Pizza Hut’s IT department didn’t update their website.)
I checked my email and my pizza order was sent to another location at 5221 B, Stockdale Hwy, Bakersfield, CA. I called to check on my order; Desiree answered the phone, she stated, there was no order for the name I gave them. (My husband’s) I told Desiree, I received an email from Pizza Hut stating my order was at that location.
I paid for my order online; I asked her, who do I contact to get a refund? She said, she didn’t know!
I drove to the Pizza Hut location at 8110 Rosedale Hwy, Bakersfield, CA. I explained my situation to Alyssa, she was very sympathetic to my issue and stepped right in the assist me. (I placed an order with Alyssa.) Alyssa went above and beyond her job description; she contacted the location at 5221 B Stockdale Hwy to investigate if I had an order there.
Apparently, my order was under my name, it wasn’t under my husband’s name which I initially sent up when I placed the order. But Desiree didn’t have the sense to correlate the order I was inquiring about with the email I told her I received for pickup at her location. (That’s generation X for ya, 99% of them are useless!!!)
Alyssa assured me the order would be canceled after an hour if the order wasn’t picked up and a refund to my debit card would be issued. (She canceled my order at that location.) Alyssa was so helpful, sweet, and saved our dinner!!! Thank you, sweetie!!!👏🏻😊
Atmosphere: 5
Food: 5
Service: 5
Mehran Dibazar
Placed online order and picked after 20 minutes. The pizza was not warm like a fresh one and it tasted like leftovers.
Cristian Cisneros
My pizza was delivered unsealed, no recipe was provided and wasn't notified when it was delivered and the gave me a diet when I ordered regular. Breadsticks were salty
M Hernandez
Good food
Julia Guzman
Best food in shafter
Cindy Ayala
Great food and quick delivery.
kimberly lemoi
My daughter brought Pizza Hut home and it was delicious I haven't had for a long time thank you Pizza Hut
Afflicted66
Trash pizza, 7-11 serves a much better one. Had to give 1star since you can't leave zero.
Wow, my favorite pizza is delicious and very nice price ?
Dirk Ming
It was good.
Tony Rainwater
Don't like pizza hut
Billy Goat
Best donuts ever.
D R
Honestly, The lack of effort today seriously made me choose oatmeal over my pizza/ $50 meal.Where'd the cheese go?Isn't that a key component of a pizza?Looks like little Cesar made one half of my pie and Hut made the other.
They were very quick and super friendly. The food was very fresh.
Atmosphere: 5
Food: 5
Service: 5
KUDOS TO ALYSSA!!!
8110 Rosedale Hwy E, Bakersfield, CA 93312
I ordered a carry-out pizza online from Pizza Hut’s “official” website; I selected the location at 11000 Stockdale Hwy, Bakersfield, CA. When I went to pick it up, the store did not exist!! (Apparently, the location relocated, but Pizza Hut’s IT department didn’t update their website.)
I checked my email and my pizza order was sent to another location at 5221 B, Stockdale Hwy, Bakersfield, CA. I called to check on my order; Desiree answered the phone, she stated, there was no order for the name I gave them. (My husband’s) I told Desiree, I received an email from Pizza Hut stating my order was at that location.
I paid for my order online; I asked her, who do I contact to get a refund? She said, she didn’t know!
I drove to the Pizza Hut location at 8110 Rosedale Hwy, Bakersfield, CA. I explained my situation to Alyssa, she was very sympathetic to my issue and stepped right in the assist me. (I placed an order with Alyssa.) Alyssa went above and beyond her job description; she contacted the location at 5221 B Stockdale Hwy to investigate if I had an order there.
Apparently, my order was under my name, it wasn’t under my husband’s name which I initially sent up when I placed the order. But Desiree didn’t have the sense to correlate the order I was inquiring about with the email I told her I received for pickup at her location. (That’s generation X for ya, 99% of them are useless!!!)
Alyssa assured me the order would be canceled after an hour if the order wasn’t picked up and a refund to my debit card would be issued. (She canceled my order at that location.) Alyssa was so helpful, sweet, and saved our dinner!!! Thank you, sweetie!!!👏🏻😊
Atmosphere: 5
Food: 5
Service: 5
Placed online order and picked after 20 minutes. The pizza was not warm like a fresh one and it tasted like leftovers.
My pizza was delivered unsealed, no recipe was provided and wasn't notified when it was delivered and the gave me a diet when I ordered regular. Breadsticks were salty
Good food
Best food in shafter
Great food and quick delivery.
My daughter brought Pizza Hut home and it was delicious I haven't had for a long time thank you Pizza Hut
Trash pizza, 7-11 serves a much better one. Had to give 1star since you can't leave zero.
Very tasty pizza
Restaurantji Recommends
Wow, my favorite pizza is delicious and very nice price ?
It was good.
Don't like pizza hut
Best donuts ever.
Honestly, The lack of effort today seriously made me choose oatmeal over my pizza/ $50 meal.Where'd the cheese go?Isn't that a key component of a pizza?Looks like little Cesar made one half of my pie and Hut made the other.
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