Customer service is lacking, displayed menu prices are different from what they actually charge you.
Came in to order a black milk tea and strawberry snow. Price on their displayed menu showed $5.75 for Assam black milk tea and $7.00 for the strawberry snow. When the cashier rang me up I was being charged $6.00 for the Assam black milk tea and $7.50 for the strawberry snow. I asked about the price difference and was initially told by both the young female worker and young male worker that they didn't know why there was a difference in price, then they said the prices on the menu were “probably old”. When I asked if they could honor the displayed menu prices, they flatly said no. They advised they could not change the prices in their register, but the young male said he would let his manager know so they could change the displayed prices. They had no motivation to initiate any attempt to rectify the problem at present. So I asked if they could contact the manager to ask if they could honor the displayed menu prices and the male employee mumbled to me, "Yeah but we have drinks to make first." The female employee subsequently texted one of their managers, Christine. After a handful of minutes there had been no response, nor any attempt to actually make a phone call to said manager or any other manager, about the issue. I didn't want to waste any more of my time there and now had a bad taste in my mouth about the whole experience so I left and went elsewhere.
Would not recommend this place. Bad business practices or at the very least poor management.
Jose Marquez
Its alright sea foam makes the drink taste way worse tho never trying anything new foam out
Staci Milsom
Good service and fast
Marco Chaidez
I ordered the Flan Café Frappe and it was absolutely delicious. Maybe too sweet but, that’s what you get at 70% haha. my only complaint is how small the sit in area is but that’s about it! There’s tons of options so you can try something different each time you visit! (Don’t forget to ask for samples if you aren’t sure if you’ll like it or not)
Atmosphere: 4
Food: 5
Service: 3
John Powell
Great Place !! My first experience and it was great. Ordered the Milk Green Tea with no sugar / syrup additives as milt was sweet enough - what a delightful drink ! New Fan !!
Atmosphere: 4
Food: 5
Service: 5
Will Turner
Was not very welcoming or inviting... Prefer the one on
Atmosphere: 1
Food: 2
Service: 1
Roy Robles
Very good juices ?
Atmosphere: 5
Food: 5
Service: 5
Ailand Parriott (Islandparrott)
Some of the best boba teas in town!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lychee Coconut Jelly
Islandparrott
Some of the best boba teas in town!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lychee Coconut Jelly
Yessica Raya
Love Presotea!! Great service, and the quality of the drinks is amazing. My kids enjoy coming here. This is our favorite spot for tea.
Hello, wanted to treat the family to a nice beverage so while I was finishing my lunch nextdoor at boot leggers I tried to phone in an order. Was told they no longer take phone orders because they are getting busier. Well good for them, but they lost my Business. I am not going to pay door dash/Uber a 20% markup to order online for convenience. I have the presto tea app and the Bakersfield location doesn't show up.
Christopher Natividad
One of our favorite spots for boba. Easy to order inside at the counter or the multiple kiosks. You can also order online or through their app. They always have seasonal drinks, and many different options to choose from. Drinks always taste fresh and they make the drinks exactly how you want it. The staff is nice and work quickly. They also have a Loyalty program to get points for free drinks.
Dhruv Shah
Not great, would avoid.
Paul Sabovich
If you're looking for some of the best boba tea in town go here
Yessica Martinez
Love Presotea!! Great service, and the quality of the drinks is amazing. My kids enjoy coming here. This is our favorite spot for tea.
THEY CHARGE YOU MORE THAN WHAT THEIR MENU SAYS
Customer service is lacking, displayed menu prices are different from what they actually charge you.
Came in to order a black milk tea and strawberry snow. Price on their displayed menu showed $5.75 for Assam black milk tea and $7.00 for the strawberry snow. When the cashier rang me up I was being charged $6.00 for the Assam black milk tea and $7.50 for the strawberry snow.
I asked about the price difference and was initially told by both the young female worker and young male worker that they didn't know why there was a difference in price, then they said the prices on the menu were “probably old”. When I asked if they could honor the displayed menu prices, they flatly said no. They advised they could not change the prices in their register, but the young male said he would let his manager know so they could change the displayed prices. They had no motivation to initiate any attempt to rectify the problem at present. So I asked if they could contact the manager to ask if they could honor the displayed menu prices and the male employee mumbled to me, "Yeah but we have drinks to make first." The female employee subsequently texted one of their managers, Christine.
After a handful of minutes there had been no response, nor any attempt to actually make a phone call to said manager or any other manager, about the issue. I didn't want to waste any more of my time there and now had a bad taste in my mouth about the whole experience so I left and went elsewhere.
Would not recommend this place. Bad business practices or at the very least poor management.
Its alright sea foam makes the drink taste way worse tho never trying anything new foam out
Good service and fast
I ordered the Flan Café Frappe and it was absolutely delicious. Maybe too sweet but, that’s what you get at 70% haha. my only complaint is how small the sit in area is but that’s about it! There’s tons of options so you can try something different each time you visit! (Don’t forget to ask for samples if you aren’t sure if you’ll like it or not)
Atmosphere: 4
Food: 5
Service: 3
Great Place !! My first experience and it was great. Ordered the Milk Green Tea with no sugar / syrup additives as milt was sweet enough - what a delightful drink ! New Fan !!
Atmosphere: 4
Food: 5
Service: 5
Was not very welcoming or inviting... Prefer the one on
Atmosphere: 1
Food: 2
Service: 1
Very good juices ?
Atmosphere: 5
Food: 5
Service: 5
Some of the best boba teas in town!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lychee Coconut Jelly
Some of the best boba teas in town!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lychee Coconut Jelly
Love Presotea!! Great service, and the quality of the drinks is amazing. My kids enjoy coming here. This is our favorite spot for tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panda Pearl
Restaurantji Recommends
Hello, wanted to treat the family to a nice beverage so while I was finishing my lunch nextdoor at boot leggers I tried to phone in an order. Was told they no longer take phone orders because they are getting busier. Well good for them, but they lost my Business. I am not going to pay door dash/Uber a 20% markup to order online for convenience. I have the presto tea app and the Bakersfield location doesn't show up.
One of our favorite spots for boba. Easy to order inside at the counter or the multiple kiosks. You can also order online or through their app. They always have seasonal drinks, and many different options to choose from. Drinks always taste fresh and they make the drinks exactly how you want it. The staff is nice and work quickly. They also have a Loyalty program to get points for free drinks.
Not great, would avoid.
If you're looking for some of the best boba tea in town go here
Love Presotea!! Great service, and the quality of the drinks is amazing. My kids enjoy coming here. This is our favorite spot for tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panda Pearl
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