This store has a lot of issues given the fact that it says it's supposed to be open at 6:00 a.m. yet when I put in a mobile order at 7:30, when I arrived at the store it took the people 10 minutes to come out and let me know. Oh, we just opened and it'll be another 20 minutes before The griddle warms up. This is why Sonic drive-thrus are failing poor customer service and management.
Atmosphere: 1
Food: 3
Service: 2
Eric Gordon
The general manager of this location ro is Josiah is very friendly and great guy who makes me want to come back .
Atmosphere: 5
Food: 5
Service: 5
Juan Nunez
Worst costumer Service might As Well be Called Slownic
Atmosphere: 1
Food: 1
Service: 1
Lettie LeMay
This location is the worst location. They won’t accommodate and request like tater tots on the side when ordering a burrito. All other locations will in Bakersfield will. The employee was just so rude about it.
Service: 1
Rex Cranford (Roses)
Very weird town, but I guess there isn't much they can do about that. Good food and service, even though we came really early in the morning when there was practically nobody there. They didn't have the big dill meal, which is what we came for... so that was a bummer. Not bad though.
Atmosphere: 3
Food: 5
Service: 5
Wesley Leon
Came in for some cold drinks with my kids @4:45pm on 8/17. Jeremy was extremely rude and made me feel like my presence was an inconvenience to him but they weren’t even busy, they barely had one car at drive thru and one car in the stall. Dude has no customer service skills.
Atmosphere: 3
Food: 4
Service: 1
Wyatt
Sonic’s half-price drinks were once a highlight, but now the store refuses to honor them, and the app doesn’t offer the deal or small sizes. Disappointing to see a simple, well-loved perk vanish without explanation.
Atmosphere: 1
Food: 1
Service: 1
Michael Lochridge
I was so happy they reopened but,they are only take cash payments. I called you guys twice and both times you said would look into it. That was 3 weeks ago. You said was the sight owners fault. They said it was corporates fault. Its really stupid. I estimate they're losing 70% of business.
Cheyenne
I come to this sonic maybe once a week for a bag of ice for drinks at home. I come early in the morning bc that fits my schedule. Google says they open at 6am was told when I went once at 6:55 am they don’t open until 7am. I showed up today at 7:10 am and couldn’t get anyone to come to the speaker or window , lights were on and a gray Nissan was parked outside that I’ve seen there before. Don’t open early if you can’t handle it. I ended up leaving at 7:25 unattended.
Service: 1
Grace Quirino
Came to this sonic a few times a week since re-opening! Was told once they were close for maintenance this was like 5:30pm! Another time only cash my husband came only cash we had cash. Other times just cash sometimes we don’t carry cash so what’s going on! We just go to the one on white lane. Sonic won’t loose business people just go to a different one but just wanted to share my experience 😂😂
The iconic nostalgia of sonics is still alive but no more skates
Atmosphere: 4
Food: 5
Service: 5
Josh M
I recently saw this location finally reopened again so I decided to pull up to the drive through for some chili dogs & fries. My food was very good but definitely wasn’t pleased with the wait time, there was only 2 cars in front of me and by the time I got my food it was about a 15 - 20 minute wait.
Atmosphere: 2
Food: 4
Service: 1
cherry sotto
The fries were overfried ,so disappointing i have to throw them coz it taste weird
Kathy Denham
Took us 25 minutes to get 4 drinks. Won’t go back
James Aguilar
Everytime we come at night, whether it’s a weekend or weekday, they always say “we’re closed” or refuse to serve us even though they don’t close for up to an hour later. Unacceptable. These employees are lazy. And management needs to correct this.
This store has a lot of issues given the fact that it says it's supposed to be open at 6:00 a.m. yet when I put in a mobile order at 7:30, when I arrived at the store it took the people 10 minutes to come out and let me know. Oh, we just opened and it'll be another 20 minutes before The griddle warms up. This is why Sonic drive-thrus are failing poor customer service and management.
Atmosphere: 1
Food: 3
Service: 2
The general manager of this location ro is Josiah is very friendly and great guy who makes me want to come back .
Atmosphere: 5
Food: 5
Service: 5
Worst costumer Service might As Well be Called Slownic
Atmosphere: 1
Food: 1
Service: 1
This location is the worst location. They won’t accommodate and request like tater tots on the side when ordering a burrito. All other locations will in Bakersfield will. The employee was just so rude about it.
Service: 1
Very weird town, but I guess there isn't much they can do about that. Good food and service, even though we came really early in the morning when there was practically nobody there. They didn't have the big dill meal, which is what we came for... so that was a bummer. Not bad though.
Atmosphere: 3
Food: 5
Service: 5
Came in for some cold drinks with my kids @4:45pm on 8/17. Jeremy was extremely rude and made me feel like my presence was an inconvenience to him but they weren’t even busy, they barely had one car at drive thru and one car in the stall. Dude has no customer service skills.
Atmosphere: 3
Food: 4
Service: 1
Sonic’s half-price drinks were once a highlight, but now the store refuses to honor them, and the app doesn’t offer the deal or small sizes. Disappointing to see a simple, well-loved perk vanish without explanation.
Atmosphere: 1
Food: 1
Service: 1
I was so happy they reopened but,they are only take cash payments. I called you guys twice and both times you said would look into it. That was 3 weeks ago. You said was the sight owners fault. They said it was corporates fault. Its really stupid. I estimate they're losing 70% of business.
I come to this sonic maybe once a week for a bag of ice for drinks at home. I come early in the morning bc that fits my schedule. Google says they open at 6am was told when I went once at 6:55 am they don’t open until 7am. I showed up today at 7:10 am and couldn’t get anyone to come to the speaker or window , lights were on and a gray Nissan was parked outside that I’ve seen there before. Don’t open early if you can’t handle it. I ended up leaving at 7:25 unattended.
Service: 1
Came to this sonic a few times a week since re-opening! Was told once they were close for maintenance this was like 5:30pm! Another time only cash my husband came only cash we had cash. Other times just cash sometimes we don’t carry cash so what’s going on! We just go to the one on white lane. Sonic won’t loose business people just go to a different one but just wanted to share my experience 😂😂
Restaurantji Recommends
The iconic nostalgia of sonics is still alive but no more skates
Atmosphere: 4
Food: 5
Service: 5
I recently saw this location finally reopened again so I decided to pull up to the drive through for some chili dogs & fries. My food was very good but definitely wasn’t pleased with the wait time, there was only 2 cars in front of me and by the time I got my food it was about a 15 - 20 minute wait.
Atmosphere: 2
Food: 4
Service: 1
The fries were overfried ,so disappointing i have to throw them coz it taste weird
Took us 25 minutes to get 4 drinks. Won’t go back
Everytime we come at night, whether it’s a weekend or weekday, they always say “we’re closed” or refuse to serve us even though they don’t close for up to an hour later. Unacceptable. These employees are lazy. And management needs to correct this.
Atmosphere: 1
Food: 1
Service: 1
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