Starbucks
1200 Chester Ave, Bakersfield
(661) 336-0436
Recent Reviews
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This location takes forever waited 20 minutes last time and when I place mobile orders they take 10-15 minutes longer than the time they say. Can’t waste my entire lunch waiting here starting to drive 5 more minutes to the California location just to have better service.
Atmosphere: 1
Food: 4
Service: 3
They got the drink wrong. They got the food wrong. They were very rude. Avoid this location at all costs. Poor service all around.
Atmosphere: 1
Food: 1
Service: 1
It's a decent
Atmosphere: 3
Food: 3
Service: 3
I go there often everyone I dealt with there very nice except today 11-23-24 a guy name Lane was very rude thinks he’s above all I haven’t felt discriminated in a long time till today maybe cause I’m Latino and he’s white … but good job Lane I won’t be going back … bad experience
Service: 1
The rewards program has lots of challenges to maximize points earned.
Vegetarian options: Oat or soy milk.
Recommended dishes: Iced Caramel Macchiato
The worst starbucks in bakersfield they do not give you your stars for your personal cup even when you ask while ordering and again at the window. The drink is made different every time.
Atmosphere: 1
Food: 1
Service: 1
absolutely did perfect, on my order "Skinny" iced Peppermint mocha delicious .and the crew was awesome & friendly
I got a large copy the other day ice coffee.It tasted very watery I won't go back.
I'm a door dasher and I hate going to this location bc they are always so so slow. Today was the worst. I witnessed racism at its finest.I got an order to go there for an order. Just one drink. Ok shouldn't take long right?It was right before school this morning, so a lot of high schoolers had to get their latte's before school. They were all nice and polite.Here's where racism comes in. My husband gets out of the car and walks up to the window and lets the barista know which order he is there for. He steps back so others can order and pick their orders up. I'm sitting in the car watching this all unfold. Several students place their order after him. They get their drinks before the one drink he was there for. Another door dasher pulls up, gets out of his car, walks up and lets the window girl know who he is there picking up for. He steps back and waits. Several more kids walk up, place their order and get their order. The other door dasher is handed his order. My husband is still waiting patiently to be given his order.I'm in the car getting ticked off by now bc I'm watching this racism unfold. I call him and tell him to walk up and ask about the order. He walks back up and she said it's still working. Another group of kids walk up and order.My husband has finally had enough of it, he walks back up there and ask again. She grabs a bag of the counter and gives it to him. He asked her if it was sitting there all along ? She said no that it just got put on the counter.Oh wait, I didn't tell you the racist part right?My husband is white, the other door dasher was black, the students were a mixture of Hispanics and blacks. You can't say white people are the only racist people out there. They come in all colors and ages.I will decline all future orders at this Starbucks. I hope the owner of this Starbucks sees this review and re-trains the employees.Totally unacceptable. So disgusted by her actions.
Atmosphere: 2
Food: 2
Service: 1
What’s the point of order ahead if they only make the drink when you show up. Makes me late to work, has me standing in the cold and the staff are hiding in the back. This was my second time calling customer service. I guess the owner won’t address the issue. I’d order everyday if this wasn’t happening. One car in the window and no one else in sight. So I don’t see this being a “busy” isssue.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Had to pay off a debt with a Frappuccino.! Love Starbucks ❤️
Atmosphere: 5
Food: 5
Service: 5
Been two weeks waiting for oatmeal. The folks here are always nice and helpful.
Wheelchair accessibility: Have parking and ramp
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Vanilla Bean
My order was wrong and when I told them it was wrong they got rude with me and refused to remake it.
Drivethru very fast and those at the window are very
Atmosphere: 5
Service: 5
No free water. I was denied free water and needed to make a purchase to get free water.
Atmosphere: 1
Food: 1
Service: 1
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