The music was super loud I been to many Starbucks. Around the country and I never been inside a Starbucks where the music is so loud you can’t concentrate on the worked that you’re trying to do while you’re trying to enjoy your coffee, The customer service was mid they could’ve been more friendly, smiled more
Atmosphere: 1
Food: 3
Service: 3
Erica Camarena
I always have to return my drink because they never make it right the first time. Not the best costumer service either. At this point I just try to avoid ordering from this location.
Atmosphere: 2
Food: 1
Service: 2
VERONICA ESQUIVEL
Baristas don’t take pride in their work, something simple as a hot americano isn’t done correctly.
Atmosphere: 3
Food: 3
Service: 2
Roger Jones
It's like a thousand other Starbucks. It used to be Long John Silver's.
Atmosphere: 4
Food: 4
Service: 4
The Steven8r
Only went in for a gift card. I prefer Dutch bros.
Heather Renae
Okay, I was going to keep my thoughts to myself until the second time this happened. Twice now, I have been waiting in the drive thru to order 20 mins prior to closing and by the time I get up to the speaker (and others cars before and after me), the gal says, "We're backed up on orders right now so we're no longer taking any for the night." What is wrong with management?! Why not do like ANY OTHER FUNCTIONING COMPANY and put a worker out there telling folks they are no longer serving so we're not all waiting in line wasting our time only to be told 20 mins later you're closed?! Or even, A CONE, literally blocking the drive thru?! How hard is that? I come here almost daily and this has now irritated me beyond belief twice now, I will NEVER be coming back to this location. Always backed up, always understaffed. Management, go ahead and tell the crew that the blonde that orders the Venti Iced Mocha with soy milk and strawberry foam that drives the Cadi and tips y'all EVERY time she comes through the drive thru, that she will no longer be seeing any of them, unless they work at another Starbies. Hopefully the better functioning Starbies push this one out of business, because they don't deserve any. Get a clue about customer service. My 7 year old niece could've mitigated your backed up drive thru line issue better. Good bye Oswell Starbies and goodbye to a loyal, tipping customer. Comanche location now my fav.
Atmosphere: 2
Food: 2
Service: 1
Herlinda Salinas
Super slow service!
Abe Moreno
Great place. But drive thru waiting times are long. Gets busy.
Atmosphere: 5
Service: 5
Julie Jamison
Shout out to Liz who does a great at the drive thru window. She's got a great attitude and keeps me laughing on my many, much needed breaks from work.
Moses Perez
Love this starbucks. Well, I don't like starbucks. Most of them smell like old milk, but I take my wife a lot. I usually get a treinta water light ice. Anyway, it's open late. They don't ask my name, and they keep that drive thru moving. Awesome evening staff! Great job!
Granted this place is busy but when a customer stands in front of the counter atleast acknowledge the customer & let us know you’ll be right with us. Two words “customer service” you can’t do it you shouldn’t be here.
Atmosphere: 3
Food: 3
Service: 2
laura potter
Edited they are so flipping slow now!!! Staff is rude and could not care less to pick up the pace. Always really nice staff and quick service but man that drive through is out of control!!
Atmosphere: 1
Food: 3
Service: 1
Mia Carey
The barista Ashlynn is always so sweet and knows my order by memory.
Atmosphere: 5
Food: 5
Service: 5
Betsy and david
Arrived at this location Wich they took my order and I waited for 20 minutes for my breakfast and there was a long line behind me. Expect delays in this drive thru location
Service: 2
Lulu Lewis
Satisfactory service. Tricky parking lot and drive through. Not a very pleasant location.
The music was super loud I been to many Starbucks. Around the country and I never been inside a Starbucks where the music is so loud you can’t concentrate on the worked that you’re trying to do while you’re trying to enjoy your coffee, The customer service was mid they could’ve been more friendly, smiled more
Atmosphere: 1
Food: 3
Service: 3
I always have to return my drink because they never make it right the first time. Not the best costumer service either. At this point I just try to avoid ordering from this location.
Atmosphere: 2
Food: 1
Service: 2
Baristas don’t take pride in their work, something simple as a hot americano isn’t done correctly.
Atmosphere: 3
Food: 3
Service: 2
It's like a thousand other Starbucks. It used to be Long John Silver's.
Atmosphere: 4
Food: 4
Service: 4
Only went in for a gift card. I prefer Dutch bros.
Okay, I was going to keep my thoughts to myself until the second time this happened. Twice now, I have been waiting in the drive thru to order 20 mins prior to closing and by the time I get up to the speaker (and others cars before and after me), the gal says, "We're backed up on orders right now so we're no longer taking any for the night." What is wrong with management?! Why not do like ANY OTHER FUNCTIONING COMPANY and put a worker out there telling folks they are no longer serving so we're not all waiting in line wasting our time only to be told 20 mins later you're closed?! Or even, A CONE, literally blocking the drive thru?! How hard is that? I come here almost daily and this has now irritated me beyond belief twice now, I will NEVER be coming back to this location. Always backed up, always understaffed. Management, go ahead and tell the crew that the blonde that orders the Venti Iced Mocha with soy milk and strawberry foam that drives the Cadi and tips y'all EVERY time she comes through the drive thru, that she will no longer be seeing any of them, unless they work at another Starbies. Hopefully the better functioning Starbies push this one out of business, because they don't deserve any. Get a clue about customer service. My 7 year old niece could've mitigated your backed up drive thru line issue better. Good bye Oswell Starbies and goodbye to a loyal, tipping customer. Comanche location now my fav.
Atmosphere: 2
Food: 2
Service: 1
Super slow service!
Great place. But drive thru waiting times are long. Gets busy.
Atmosphere: 5
Service: 5
Shout out to Liz who does a great at the drive thru window. She's got a great attitude and keeps me laughing on my many, much needed breaks from work.
Love this starbucks. Well, I don't like starbucks. Most of them smell like old milk, but I take my wife a lot. I usually get a treinta water light ice. Anyway, it's open late. They don't ask my name, and they keep that drive thru moving. Awesome evening staff! Great job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Granted this place is busy but when a customer stands in front of the counter atleast acknowledge the customer & let us know you’ll be right with us. Two words “customer service” you can’t do it you shouldn’t be here.
Atmosphere: 3
Food: 3
Service: 2
Edited they are so flipping slow now!!! Staff is rude and could not care less to pick up the pace. Always really nice staff and quick service but man that drive through is out of control!!
Atmosphere: 1
Food: 3
Service: 1
The barista Ashlynn is always so sweet and knows my order by memory.
Atmosphere: 5
Food: 5
Service: 5
Arrived at this location Wich they took my order and I waited for 20 minutes for my breakfast and there was a long line behind me. Expect delays in this drive thru location
Service: 2
Satisfactory service. Tricky parking lot and drive through. Not a very pleasant location.
Atmosphere: 2
Food: 4
Service: 4
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