Worse black coffee ever, many coffee places are way better from my opinion.
Atmosphere: 1
Food: 1
Service: 2
Sage Butler
If I could give zero stars, talk to the district manager, and get all my money back I would. But thus, here we are. I have tried countless times to give this place a redeeming chance and every time they fall miserably short. Not only have I gotten food poisoning from this location, but I have also received wrong orders, paid for what I did not ask for, and received laughable service. • I have always gotten a caramel frapp with extra caramel, no whip. So tell me why I was charged mocha sauce one day when I clearly said extra caramel? (I even went back on my dashcam video of that day to make sure I wasn’t crazy. Yep. Said CARAMEL.) I flippantly thought Starbucks raised their prices. Well, when I went to a different location the next day, I was proved wrong. Unbelievable. • A few days ago I had gotten my usual with banana nut bread on my way to a different city. Tell me why I was in the bathroom an hour into my trip, thus making it a 3 hour drive compared to 1.5 hours…Yup. Let that sink in how long they put me out of commission. • I have gotten interrupted mid-sentence in my order to ask if “that was it” while I am telling them what else I’d like. I have gotten windows slammed in my face before I could ask for straws or napkins. Not to mention the wait alone to even have the window open for you to be greeted is long enough. I was asked to repeat my order today, for example, and they still got it wrong when I first approached the window, and they still didn’t listen after the fact and so I had to send my drink back in. Four times you couldn’t listen?
I unfortunately wish I would have left a review for every bad experience here because maybe it would ensure some change. Instead I gave this location the benefit of the very reasonable doubt, but this is just ridiculous now. I don’t know what could fix it, but at this point a complete staff clean out and corporate training for new hires needs to be considered.
Atmosphere: 1
Food: 1
Service: 1
Bob Trammell
Typical Starbucks
Parking: Insufficient parking
Atmosphere: 4
Food: 5
Service: 5
Brian Christensen
Wow I didn't know ice cost so much. Venti iced white mocha mostly ice . Too bad I ordered venti HOT white chocolate mocha. You should check the volume or check your server. Too bad in America it's the money and not the quality. Just customer service. Won't be coming here anymore.
Adriana A
The baristas have always been nice to me, the drinks are good, but usually I'm missing part of my order. I already know to double check my
Atmosphere: 4
Food: 4
Service: 4
Derek spry
It's a starbucks
Jeffery Kay
I had an amazing interaction with one of the employees. Her name was Nikki and she was super nice and helpful. I will definitely come back to this store.
Atmosphere: 5
Food: 5
Service: 5
Larry Wright
The staff was really friendly ?
Atmosphere: 5
Food: 5
Service: 5
Adam Black
Staff working 1/15/24 around 7pm was great! Made the best iced chai i have had :) thanks for the great
Atmosphere: 5
Food: 5
Service: 5
Claudia
Service and quality was good, however the drive thru smelled real heavy like urine and trash due to the homeless hanging outside the business.
Diego was very unprofessional he refused to fix my drink he doesn't have any social skills to work with customers; I have been order the same drink for few yearsBut this time it was fully loaded with iced
Service: 1
Recommended dishes: Iced Caramel Macchiato
Faith Johnson
I am a partner myself, so i know how it is, but the service i received was laughable. i pulled up to the window and wasn’t even greeted by Leeony, just told my total, so i used my partner numbers to get a discount on my drink and they seemed too flustered to put it in correctly, so when i left i checked my bank statement and wasn’t given a discount. I tried calling the store and the phones were down. It’s not a big deal, but we’re both partners here so i know how it is and i know my manager would not stand for that.
Worse black coffee ever, many coffee places are way better from my opinion.
Atmosphere: 1
Food: 1
Service: 2
If I could give zero stars, talk to the district manager, and get all my money back I would. But thus, here we are. I have tried countless times to give this place a redeeming chance and every time they fall miserably short. Not only have I gotten food poisoning from this location, but I have also received wrong orders, paid for what I did not ask for, and received laughable service.
• I have always gotten a caramel frapp with extra caramel, no whip. So tell me why I was charged mocha sauce one day when I clearly said extra caramel? (I even went back on my dashcam video of that day to make sure I wasn’t crazy. Yep. Said CARAMEL.) I flippantly thought Starbucks raised their prices. Well, when I went to a different location the next day, I was proved wrong. Unbelievable.
• A few days ago I had gotten my usual with banana nut bread on my way to a different city. Tell me why I was in the bathroom an hour into my trip, thus making it a 3 hour drive compared to 1.5 hours…Yup. Let that sink in how long they put me out of commission.
• I have gotten interrupted mid-sentence in my order to ask if “that was it” while I am telling them what else I’d like. I have gotten windows slammed in my face before I could ask for straws or napkins. Not to mention the wait alone to even have the window open for you to be greeted is long enough. I was asked to repeat my order today, for example, and they still got it wrong when I first approached the window, and they still didn’t listen after the fact and so I had to send my drink back in. Four times you couldn’t listen?
I unfortunately wish I would have left a review for every bad experience here because maybe it would ensure some change. Instead I gave this location the benefit of the very reasonable doubt, but this is just ridiculous now. I don’t know what could fix it, but at this point a complete staff clean out and corporate training for new hires needs to be considered.
Atmosphere: 1
Food: 1
Service: 1
Typical Starbucks
Parking: Insufficient parking
Atmosphere: 4
Food: 5
Service: 5
Wow I didn't know ice cost so much. Venti iced white mocha mostly ice . Too bad I ordered venti HOT white chocolate mocha. You should check the volume or check your server. Too bad in America it's the money and not the quality. Just customer service. Won't be coming here anymore.
The baristas have always been nice to me, the drinks are good, but usually I'm missing part of my order. I already know to double check my
Atmosphere: 4
Food: 4
Service: 4
It's a starbucks
I had an amazing interaction with one of the employees. Her name was Nikki and she was super nice and helpful. I will definitely come back to this store.
Atmosphere: 5
Food: 5
Service: 5
The staff was really friendly ?
Atmosphere: 5
Food: 5
Service: 5
Staff working 1/15/24 around 7pm was great! Made the best iced chai i have had :) thanks for the great
Atmosphere: 5
Food: 5
Service: 5
Service and quality was good, however the drive thru smelled real heavy like urine and trash due to the homeless hanging outside the business.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Diego was very unprofessional he refused to fix my drink he doesn't have any social skills to work with customers; I have been order the same drink for few yearsBut this time it was fully loaded with iced
Service: 1
Recommended dishes: Iced Caramel Macchiato
I am a partner myself, so i know how it is, but the service i received was laughable. i pulled up to the window and wasn’t even greeted by Leeony, just told my total, so i used my partner numbers to get a discount on my drink and they seemed too flustered to put it in correctly, so when i left i checked my bank statement and wasn’t given a discount. I tried calling the store and the phones were down. It’s not a big deal, but we’re both partners here so i know how it is and i know my manager would not stand for that.
Atmosphere: 1
Service: 1
Quick orders and friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Good as usual.
I love the pumpkin cupcakes
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