They do a very bad job at hiring these baristas. I came years ago and had terrible customer service. Always felt like they were a bit discriminating. After years of preferring the Starbucks down the street, my dad came to order a drink not knowing how bad their baristas can be. After reading all these recent reviews, I know I did not overreact to how my dad was treated. After standing there waiting for the barista to attend him, she looked over at him and still did not go help him. Once she did, she had a very rude attitude when taking his order and when she made his order, she did it with a bad attitude while still handling other customers' payments. She poured milk on the drink with her hands like that and it was such a messy drink that the drink was running down the cup and it even splashed on other stuff around the counter. When I confronted her, she argued that he was being rude the whole time and she even cussed. I hope this Starbucks is closed soon. I don't know if it was his broken english or what but I am pretty sure it played a part in how she treated him. Very shameful to be in these situations and everyone staring like the customer is overreacting.
Joel Perez
Kristi and her team are amazing! Always friendly, welcoming and quite jovial. Literally my favorite Starbucks to go to!
Emilio de Santiago
They do a very bad job at hiring these baristas. I came years ago and had terrible customer service. Always felt like they were a bit discriminating. After years of preferring the Starbucks down the street, my dad came to order a drink not knowing how bad their baristas can be. After reading all these recent reviews, I know I did not overreact to how my dad was treated. After standing there waiting for the barista to attend him, she looked over at him and still did not go help him. Once she did, she had a very rude attitude when taking his order and when she made his order, she did it with a bad attitude while still handling other customers' payments. She poured milk on the drink with her hands like that and it was such a messy drink that the drink was running down the cup and it even splashed on other stuff around the counter. When I confronted her, she argued that he was being rude the whole time and she even cussed. I hope this Starbucks is closed soon. I don't know if it was his broken english or what but I am pretty sure it played a part in how she treated him. Very shameful to be in these situations and everyone staring like the customer is overreacting.
Lorena Flores
Food quality excellent but Cashier's attitude could be better ? some Cashier's think that just because is Starbucks they're the bosses and NO they're not is just like any other job .
Hilary C
Made my drink wrong and they were kind of rude when taking my order and when giving me my beverage. Both baristas. Probably won't use this location anymore and just stick to the one down the street. Reason for 2 stars is the convenience of being in Albertsons and it was clean.
Miss Lee
The manager was nice and did his job. One of the older female employees of Starbucks acted rudely like a Karen. She was just standing around. She tried intimidating a few customers and stood behind them in line. They asked her not to nicely. She said she was waiting in line. Didn't think they could do that while they were working. Not cool. Grow up and do your job!! Maybe it's time to retire?
Stan Forrest
They did not put the lid on the coffee we ordered and as soon as the barista handed it to us the lid fell off and coffee went all over the inside of my car not to mention totally burning my arms and hands. Now I have a complete mess inside my car and all the barista at the window did was offer another coffee. WTF!! Are you kidding me.
ghost host1800
Will not be back again the employee was rude when I was trying to buy the new easter cup she was refusing to sell to me
James Weddell
They need more of a sugar free selection. But other than that, great service.
Ultimately everything was fine but for some reason the first attempt was wrong
Art Norton
I'd rather drink a gallon of donkey piss. I thought the stuff was horrible. And the staff was a little bit better but not much.
Wendy Englen
Great drinks clean an good service
april hochstedler
There cappuccino sucks
Melissa Hernandez
20 minutes for 2 iced coffees when there were only 2 people in front of me! They're more worried about the drive thru than their customers that come in. To top it all off my drink was disgusting but I couldn't waste another 20 minutes to have them remake it.
Great customer service and great drink
Kid-friendliness: Great customer service
Atmosphere: 5
Food: 5
Service: 5
They do a very bad job at hiring these baristas. I came years ago and had terrible customer service. Always felt like they were a bit discriminating. After years of preferring the Starbucks down the street, my dad came to order a drink not knowing how bad their baristas can be. After reading all these recent reviews, I know I did not overreact to how my dad was treated. After standing there waiting for the barista to attend him, she looked over at him and still did not go help him. Once she did, she had a very rude attitude when taking his order and when she made his order, she did it with a bad attitude while still handling other customers' payments. She poured milk on the drink with her hands like that and it was such a messy drink that the drink was running down the cup and it even splashed on other stuff around the counter. When I confronted her, she argued that he was being rude the whole time and she even cussed. I hope this Starbucks is closed soon. I don't know if it was his broken english or what but I am pretty sure it played a part in how she treated him. Very shameful to be in these situations and everyone staring like the customer is overreacting.
Kristi and her team are amazing! Always friendly, welcoming and quite jovial. Literally my favorite Starbucks to go to!
They do a very bad job at hiring these baristas. I came years ago and had terrible customer service. Always felt like they were a bit discriminating. After years of preferring the Starbucks down the street, my dad came to order a drink not knowing how bad their baristas can be. After reading all these recent reviews, I know I did not overreact to how my dad was treated. After standing there waiting for the barista to attend him, she looked over at him and still did not go help him. Once she did, she had a very rude attitude when taking his order and when she made his order, she did it with a bad attitude while still handling other customers' payments. She poured milk on the drink with her hands like that and it was such a messy drink that the drink was running down the cup and it even splashed on other stuff around the counter. When I confronted her, she argued that he was being rude the whole time and she even cussed. I hope this Starbucks is closed soon. I don't know if it was his broken english or what but I am pretty sure it played a part in how she treated him. Very shameful to be in these situations and everyone staring like the customer is overreacting.
Food quality excellent but Cashier's attitude could be better ? some Cashier's think that just because is Starbucks they're the bosses and NO they're not is just like any other job .
Made my drink wrong and they were kind of rude when taking my order and when giving me my beverage. Both baristas. Probably won't use this location anymore and just stick to the one down the street. Reason for 2 stars is the convenience of being in Albertsons and it was clean.
The manager was nice and did his job. One of the older female employees of Starbucks acted rudely like a Karen. She was just standing around. She tried intimidating a few customers and stood behind them in line. They asked her not to nicely. She said she was waiting in line. Didn't think they could do that while they were working. Not cool. Grow up and do your job!! Maybe it's time to retire?
They did not put the lid on the coffee we ordered and as soon as the barista handed it to us the lid fell off and coffee went all over the inside of my car not to mention totally burning my arms and hands. Now I have a complete mess inside my car and all the barista at the window did was offer another coffee. WTF!! Are you kidding me.
Will not be back again the employee was rude when I was trying to buy the new easter cup she was refusing to sell to me
They need more of a sugar free selection. But other than that, great service.
Restaurantji Recommends
Ultimately everything was fine but for some reason the first attempt was wrong
I'd rather drink a gallon of donkey piss. I thought the stuff was horrible. And the staff was a little bit better but not much.
Great drinks clean an good service
There cappuccino sucks
20 minutes for 2 iced coffees when there were only 2 people in front of me! They're more worried about the drive thru than their customers that come in. To top it all off my drink was disgusting but I couldn't waste another 20 minutes to have them remake it.
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