Starbucks
3401 Mall View Rd, Bakersfield
(661) 872-9929
Recent Reviews
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Bad customer service
Atmosphere: 5
Food: 5
Service: 2
I Bought a coffee from this location and they couldn’t even bother to put a filter on the coffee.
Atmosphere: 4
Food: 1
Service: 3
Staff not very
Atmosphere: 1
Food: 1
Service: 1
The drinks are very good but the service is bad, those who serve look annoying and serve you reluctantly, at least in my experience this
Atmosphere: 1
Food: 5
Service: 1
We have been coming here for more than a year and they never have coffee fraps ot drink available, they always have a sticky note or a paper sheet with a list of things they don’t have .
Atmosphere: 1
Food: 1
Service: 1
I like this starbucks but this one lady is my problem and I hope you see this I ordered me a Iced matcha tea latte at first I thought is was someone's else's drink but she came out with a whole different drink and I waited and I said that's not my drink and she said yes it is like how she going to tell me what I said and I told her what I said iced matcha tea latte and she said no you said Iced mocha latte but okay I'll make you the other drink. She said it all rude like girl bye with that attitude proceeds to make the drink fill it all the way up with ice when I told her light ice then she doesn't even call for the drink just put it on the counter didn't even say have a nice day or anything like finally heard got to go get those Smurf ears checked out basically she's being all rude interrupted me when I was talking to her gave me her attitude saying I was wrong and the drink didn't even taste good it was all plan. Why does he have to be all rude just her sad life is bad don't mean she has to be all rude about it
Atmosphere: 2
Food: 3
Service: 1
"I'm giving this location five stars and because I give credit where credit is due with my experiences in retail, food, an beverages.The Atmosphere is cozy, clean and very hospitable to it's patrons. The service is excellent with so many people whom love their caffeine fixes & coffees, teas, an fruit drinks. The I personally enjoy the breakfast sandwiches. But I love the kale snack bites❣️I myself rate this location as being one of the best complete with drive up widows for people ordering ahead or using the drive thru❣️❣️Sincerely Christopher L Acosta
Wheelchair accessibility: There is plenty of wheelchair accessible chairs both inside and out. While having a door specifically for disabled wheelchair ♿ users❣️
Atmosphere: 5
Food: 5
Service: 5
Very dirty, poor customer service the two girls at the register both very rude tables and chairs are always dirty and I went at breakfast and they had like three breads to pick from which did not look good to eat at all looked like old food.
Very dirty, poor customer service the two girls at the register both very rude tables and chairs are always dirty and I went at breakfast and they had like three breads to pick from which did not look good to eat at all looked like old food.
I think this one deserves a five star not 4.1 I am a prof of economics and Starbucks is always a case that we work with the students as it is a legendary brand. The. Manager and everyone at this location deserve a 5. They are pleasant, quick, provide the product in a perfect form and never show any disgraceful behavior. Mr. Taylor is an exceptional young individual which exceptional qualities as a human and as an employee. We will see him at the heights of individuals such as Bezos, Buffett etc. He is gifted in more than many ways.
Restaurantji Recommends
Swung by Starbucks inside of Target, and unfortunately the customer service from Aries was poor. I asked for a special request, and she had a stinky attitude, I burned my hand and my drink spilled all over my target basket, not a lovely start to the morning. I spoke to team lead, and no empathy from any staff members, not sure why people take it personal, it was my drink, I should be able to request it how I like it, and no one should give me attitude for a special request, she was obviously annoyed and I got the bad end of the stick and left with a totally different drink, a slight burn and a sticky basket.
Worst Starbucks ever, today only one employee working at around 6:45pm. Doing it all. Had 4 people in line and finally when it’s our turn they are out of everything, just like the last 2 times we’ve ordered. This time we didn’t order. Not only that, but this place is also a mess, where is the management and more importantly where is the food?
Very disappointed, I was there today 9/21, two associates were just there talking one of them look at me and continued her conversation, my baby getting fussy that’s when I said excuse me are you guys close… that’s when she finally decided to help me with attitude. Not to make it worse she made me the wrong drink I guess there conversation was so important to pain attention to me. I was so upset it took everything in me not go off because I had my baby with me. I’m not one to take the time to make reviews but this really got under my skin. Extremely disappointed.
Love Starbucks! Always
I got there at 840p and they were already closed. So they closed early or they have the wrong times on the website and app.
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