Starbucks

Using the bathroom requires a purchase and a code. The day I went, the manager was working at the main table, using 90% of it. There were only 3 other small tables and 2 were taken. So good luck studying.

Atmosphere: 3

Food: 5

Service: 5

Drink was made with no effort. Costumer service was poorly. The man at the drive thru window was rude👎🏼

Food: 3

Service: 2

I get why the kids are addicted to this place, fantastic coffee!

What a rude staff!!!

Atmosphere: 1

Food: 1

Service: 1

Out of all the times I go to Starbucks which is a lot I have never been denied the request for extra heavy cream to be added into my Americano. I would have paid extra but the barista Kristen I think her name is and the bigger gal with black hair and a bow in her hair denied my request several times. They said it's company policy... All while smirking with a bad attitude
Since when because I had just got the same order yesterday with out an issue. Not only we're they unprofessional and rude but I asked for heavy cream inside my coffee and they handed me a cup with heavy cream insisting I add it my self. When I said I wanted it in the cup they took both coffee and heavy creamer back and we're clear not happy. Worst experience. I reported to corporate because I was just mind blown on the whole experience
Does anyone know who the manger is?

Atmosphere: 1

Food: 3

Service: 1

we had called this place, all though it was later at night that doesn’t ignore the fact that these workers were extremely disrespectful to us when we wanted an answer to a simple question. The question being “are you open?” Followed by another question being “do you have sandwiches?” By the end of our sentence we got mocked by this woman and we felt absolutely disgusted by these manners of this lady. If this employee doesn’t get fired as soon as possible I will press charges, as my 11 year old daughter was the one who called, but with me right by her side.

Atmosphere: 2

Food: 5

Service: 1

Coffee was good. It's a decent Starbucks location, but the bathrooms have code locks on them and the bathrooms weren't as clean as they should have been. Don't plan on having a conversation with anyone or doing any brain work here, because the muisc is extremely loud, so you won't be able to hear someone well and you definitely won't be able to consentrait.

Atmosphere: 2

Food: 4

Service: 5

Nice place and family environment

Atmosphere: 5

Food: 5

Service: 5

totally unexpected and uncalled for!! I arrived at this location to have a meeting with my business partner. I spoke with him and asked him if he wanted me to order ahead for us, he simply asked me to wait as he was only 20 minutes away. So I sat down in the lobby, pulled out my laptop to prepare for our meeting. Only approximately five minutes passes by when I was approached by one of the employees who appeared to be in management position that asked me if I was going to place an order. I’ve then disclosed to her that we were. I was simply waiting for my business partner to arrive as he was approximately 20 minutes away before we ordered. She then told me that I had to vacate the property within five minutes or place an order as it is their policy.

I tried telling her that we were going to order a coffee or so however I was waiting for my business partner right before doing so. Like I previously mentioned, I think it was totally unexpected and unappreciated to possess that kind of client servicing. I dont know if that was an active policy and if so then why is it not posted anywhere on the store’s location website franchise board corporation etc… as many other locations I visited do not uphold that type of policy. No matter the reasoning for their justification of their matters, I found that to be extremely disrespectful and very poor customer service. I’ve then reached out to my business partner, letting him know we’re gonna change our location over to Dagne‘s coffee shop on 20th and I as they provide better services without any kind of harassment. If this policy is true and accurate then legally, it should be posted legible and enforced by companies, corporate offices. It’s no wonder Starbucks is getting very bad reviews nationwide. I’m sure it’s not the only location. I will never return.

Great coffee ☕️
Great vibes overall 👌
VERY CLEAN !
Great place to study 📖
Everyone's so friendly
Fast & friendly service.
Don't forget to leave a tip. Have a great day.
Five stars 🌟 🤩 Coffee ☕️ 2025 VERY happy customer 😋 😀

Atmosphere: 5

Food: 5

Service: 5

One of my favorite locations. I recommend. Their services are faster than others. Staff is always friendly and respectful

Atmosphere: 5

Food: 5

Service: 5

phone stays busy....

Atmosphere: 1

Food: 1

Service: 1

for the past two years they've had good, fast, and friendly service at this location. definitely still fast but recently they've been pretty rude now depending who you get like the chubby manager with blonde hair or the girl with arm tats. i understand it's a stressful job but their attitudes are just so rude now. sucks cause this location is closest to my house but probably not coming to this one often anymore.

Food: 5

Service: 2

They made things very easy for me

Atmosphere: 5

Food: 5

Service: 5

Easy stop off highway 99 in Bakersfield. Good layout and clean bathrooms!

Atmosphere: 5

Food: 5

Service: 5