Starbucks

9827 Panama Ln, Bakersfield
(661) 741-0123

Recent Reviews

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Salvador Moreno

I ordered a mobile order and it wasn't even ready. I didn't occur only 1 time but 2 times. They also got my order wrong 🤷🏻‍♂️

Atmosphere: 2

Food: 2

Service: 2

Leyla Gonzalez

Very disappointing. I ordered a Venti drink with no ice like I had done multiple times before. They filled it up half way with drink. They made it extremely difficult to custom order a frappe, which she took the liberty to do for me. Very slow, very rude, pick another location.

Atmosphere: 4

Food: 3

Service: 1

Richard Darnold

Clean, friendly staff, 0830 on a Saturday morning, and there was no wait. Plenty of parking outside. Easy to navigate drive-thru.

Atmosphere: 5

Food: 5

Service: 5

Eva Valadez

Vas service almos 1 hour waiting employees talking and joking 🫤🙄

Atmosphere: 1

Service: 1

Aly N

Only giving a star because I have to. The shift supervisor, Joe was absolutely rude. I placed an order through the mobile app and went through the drive-thru to pick it up. She told me I had to leave the drive-thru and drive-thru again because they had not received it yet and she needed to maintain her drive-thru times. I did that and when I came back through she proceeds to tell me there's orders ahead of mine so I have to leave the drive-thru again. I then asked for a refund and every time I said anything, she would ask me to repeat myself and was absolutely rude. I would stay far away from this Starbucks and suggest customer service trainings for their staff. Now I have to figure out how to get a refund since she couldn't understand or hear me and I had to repeat my two drink order multiple times, even though I speak clear English.

bryan blackburn

fast friendly

Atmosphere: 5

Food: 3

Service: 5

Gg emane

They made my drink with milk and sugar no caffeine or anything else I got a sugar cookie drink

Atmosphere: 4

Service: 2

Steve Grace

They mess up my coffee 2 time

Paul

Coffee tastes burned 1/2 the time. I swear 70% of the time I ask for a blonde roast I get a medium roast.

Atmosphere: 4

Food: 2

Service: 2

Osvaldo Zavala

They already prepare them to your liking, the tables are very dirty and the service is bad, they make their faces as if they were giving me the coffees ☕️

Atmosphere: 2

Food: 2

Service: 2

Carrie Ames

This is the longest I have ever waited for one drink at Starbucks
Perhaps telling customers when they order there may be a delay would help
I ordered at 5:20 and got my drink at 5:48

Atmosphere: 2

Food: 1

Service: 1

Karl Deleon

I got the caramel ribbon crunch frappe and all I get is just chunks of ice. Not recommended

Food: 3

Jason

this place is terrible the workers have 0 knowledge on how to do their job this woman charged me 3 times and then cancelled all of it just to do it again if i didn’t get a refund i would like to speak to a higher up even possible get it for free

thank you and grow up 😡😡😡

Herrera Escobar-Herrera

Service is the best. Always friendly n very fast

Atmosphere: 5

Food: 5

Service: 5

Claudia Escobar-Herrera

Service is the best. Always friendly n very

Atmosphere: 5

Food: 5

Service: 5

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