Starbucks
9827 Panama Ln, Bakersfield
(661) 741-0123
Recent Reviews
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I ordered a mobile order and it wasn't even ready. I didn't occur only 1 time but 2 times. They also got my order wrong 🤷🏻♂️
Atmosphere: 2
Food: 2
Service: 2
Very disappointing. I ordered a Venti drink with no ice like I had done multiple times before. They filled it up half way with drink. They made it extremely difficult to custom order a frappe, which she took the liberty to do for me. Very slow, very rude, pick another location.
Atmosphere: 4
Food: 3
Service: 1
Clean, friendly staff, 0830 on a Saturday morning, and there was no wait. Plenty of parking outside. Easy to navigate drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Vas service almos 1 hour waiting employees talking and joking 🫤🙄
Atmosphere: 1
Service: 1
Only giving a star because I have to. The shift supervisor, Joe was absolutely rude. I placed an order through the mobile app and went through the drive-thru to pick it up. She told me I had to leave the drive-thru and drive-thru again because they had not received it yet and she needed to maintain her drive-thru times. I did that and when I came back through she proceeds to tell me there's orders ahead of mine so I have to leave the drive-thru again. I then asked for a refund and every time I said anything, she would ask me to repeat myself and was absolutely rude. I would stay far away from this Starbucks and suggest customer service trainings for their staff. Now I have to figure out how to get a refund since she couldn't understand or hear me and I had to repeat my two drink order multiple times, even though I speak clear English.
fast friendly
Atmosphere: 5
Food: 3
Service: 5
They made my drink with milk and sugar no caffeine or anything else I got a sugar cookie drink
Atmosphere: 4
Service: 2
They mess up my coffee 2 time
Coffee tastes burned 1/2 the time. I swear 70% of the time I ask for a blonde roast I get a medium roast.
Atmosphere: 4
Food: 2
Service: 2
They already prepare them to your liking, the tables are very dirty and the service is bad, they make their faces as if they were giving me the coffees ☕️
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
This is the longest I have ever waited for one drink at Starbucks
Perhaps telling customers when they order there may be a delay would help
I ordered at 5:20 and got my drink at 5:48
Atmosphere: 2
Food: 1
Service: 1
I got the caramel ribbon crunch frappe and all I get is just chunks of ice. Not recommended
Food: 3
this place is terrible the workers have 0 knowledge on how to do their job this woman charged me 3 times and then cancelled all of it just to do it again if i didn’t get a refund i would like to speak to a higher up even possible get it for free
thank you and grow up 😡😡😡
Service is the best. Always friendly n very fast
Atmosphere: 5
Food: 5
Service: 5
Service is the best. Always friendly n very
Atmosphere: 5
Food: 5
Service: 5
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