I’ve gotten food from here twice and they have messed up and customer service has been terrible both times. I ordered turkey.. they gave me chicken. I ordered both sandwiches toasted, neither were toasted. Do they not read? I tried calling the store 5 times and no one answered. They don’t even have a business voicemail setup. Safe to say I will not being going here again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Kelly Laughlin
Placed an order through doordash and what I received was disgusting it didn't have none of the toppings that I had asked for and the tomatoes were bad no cucumbers no olives nothing that I actually requested. Called the Subway to speak to a manager and they don't even answer their phones. Left a message and never received a call back this place does not care about their customers because the workers are too lazy to actually do the order because we're not sitting in their face to watch them make it. I basically threw $15 of my money in the trash because it wasn't even edible. I will not ever order from this Subway again. Pissed 🤬
Atmosphere: 1
Food: 1
Service: 1
Daevin Thomas
Management mistreats customers and staff. I made the mistake of getting some sandwiches here and was given the worst experience of any Subway. I ordered a listed item and asked for all veggies only to find out they will only use the listed items making it the worst Subway sandwich I've ever had. The staff mentioned being audited by management leading to believe this owner doesn't care about anyone and only profit. Now I'll avoid all Subways around Bakersfield.
Atmosphere: 2
Food: 2
Service: 1
Jose Torres
Horrible customer service!
Atmosphere: 1
Food: 3
Service: 1
Jose Gonzalez
It is well recommended, not very crowded.
Atmosphere: 4
Food: 4
Service: 4
Katrina Cochran
Came in with my son wanting to get some food, the lady at the counter was making a sandwich for the only other customer in there. No greeting, or acknowledgment of any kind. When she finally finished his sandwich (which took way longer than I would think it should) she said she would be with me in a minute and proceeded to make another sandwich. I’m not sure if someone was picking up a mobile order or if she was making it for herself/another employee but I saw three people behind the counter and not a single person cared to help. After waiting over 10 minutes I walked out. This is the first and last time I’ll ever visit this location. Take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Teresa Garnica
My friend and I walked in and the girl at the counter ignored us didn’t say I will be with you or anything. Tonight was the worst customer service at this location as my friend had to ask the gentleman sweeping if anyone else could help us at the counter.
Atmosphere: 1
Food: 2
Lawrence Duran
You guys need to step your game up!! Waiting in line for 30 minutes when only 3 people are of front of me is ridiculous. Feeling like I’m at the DMV. Management please conduct a PM meeting and get your staff right!!!!! There was a lady behind me that walked out because of this nonsense. I’m surprise I didn’t go to Papa John’s or Teriyaki Madness. Last time I come in here.
Atmosphere: 2
Service: 1
Conrado Medina
Little problem with the language, they hardly speak
Atmosphere: 4
Food: 4
Service: 4
Chase Duncan
This place takes forever and the girls are always rude and gross they need hair nets and she had dandruff getting into the food
This Subway has really gone downhill. The "music", (and I use the term loosely), was annoying and loud. The guy who served me either has a mental disability or was under the influence of something. I had to repeatedly correct him to get my order right, then he started to put my change in one of the little cookie bags! And he and the lady he was working with kept sniping at one another. Very unprofessional!
Atmosphere: 1
Food: 5
Service: 1
Teresa Marquez
Only one person behind counter.had to wait more than I cared. I am disabled, having to stand for a long period was very uncomfortable. Paper bag with my sandwich fell apart after I stepped outside. My food fell to the ground. Fortunately the sandwiches stayed wrapped. Not happy!!,
Atmosphere: 5
Food: 5
Service: 3
Dominique Thompson
Went in this subway store today and seen the girl counting money with her gloves on she had a lot bills in her hand because they were going to do a bank deposit, she didn't change her gloves after counting the money and stuck her hand in the lettuce and tomato and made her a sandwich so I walk out because that was nasty ?
Bill Bann
Only two workers and they were overworked and they were not the most polite
I’ve gotten food from here twice and they have messed up and customer service has been terrible both times. I ordered turkey.. they gave me chicken. I ordered both sandwiches toasted, neither were toasted. Do they not read? I tried calling the store 5 times and no one answered. They don’t even have a business voicemail setup. Safe to say I will not being going here again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Placed an order through doordash and what I received was disgusting it didn't have none of the toppings that I had asked for and the tomatoes were bad no cucumbers no olives nothing that I actually requested. Called the Subway to speak to a manager and they don't even answer their phones. Left a message and never received a call back this place does not care about their customers because the workers are too lazy to actually do the order because we're not sitting in their face to watch them make it. I basically threw $15 of my money in the trash because it wasn't even edible. I will not ever order from this Subway again. Pissed 🤬
Atmosphere: 1
Food: 1
Service: 1
Management mistreats customers and staff. I made the mistake of getting some sandwiches here and was given the worst experience of any Subway. I ordered a listed item and asked for all veggies only to find out they will only use the listed items making it the worst Subway sandwich I've ever had. The staff mentioned being audited by management leading to believe this owner doesn't care about anyone and only profit. Now I'll avoid all Subways around Bakersfield.
Atmosphere: 2
Food: 2
Service: 1
Horrible customer service!
Atmosphere: 1
Food: 3
Service: 1
It is well recommended, not very crowded.
Atmosphere: 4
Food: 4
Service: 4
Came in with my son wanting to get some food, the lady at the counter was making a sandwich for the only other customer in there. No greeting, or acknowledgment of any kind. When she finally finished his sandwich (which took way longer than I would think it should) she said she would be with me in a minute and proceeded to make another sandwich. I’m not sure if someone was picking up a mobile order or if she was making it for herself/another employee but I saw three people behind the counter and not a single person cared to help. After waiting over 10 minutes I walked out. This is the first and last time I’ll ever visit this location. Take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
My friend and I walked in and the girl at the counter ignored us didn’t say I will be with you or anything. Tonight was the worst customer service at this location as my friend had to ask the gentleman sweeping if anyone else could help us at the counter.
Atmosphere: 1
Food: 2
You guys need to step your game up!! Waiting in line for 30 minutes when only 3 people are of front of me is ridiculous. Feeling like I’m at the DMV. Management please conduct a PM meeting and get your staff right!!!!! There was a lady behind me that walked out because of this nonsense. I’m surprise I didn’t go to Papa John’s or Teriyaki Madness. Last time I come in
here.
Atmosphere: 2
Service: 1
Little problem with the language, they hardly speak
Atmosphere: 4
Food: 4
Service: 4
This place takes forever and the girls are always rude and gross they need hair nets and she had dandruff getting into the food
Restaurantji Recommends
This Subway has really gone downhill. The "music", (and I use the term loosely), was annoying and loud. The guy who served me either has a mental disability or was under the influence of something. I had to repeatedly correct him to get my order right, then he started to put my change in one of the little cookie bags! And he and the lady he was working with kept sniping at one another. Very unprofessional!
Atmosphere: 1
Food: 5
Service: 1
Only one person behind counter.had to wait more than I cared. I am disabled, having to stand for a long period was very uncomfortable. Paper bag with my sandwich fell apart after I stepped outside. My food fell to the ground. Fortunately the sandwiches stayed wrapped. Not happy!!,
Atmosphere: 5
Food: 5
Service: 3
Went in this subway store today and seen the girl counting money with her gloves on she had a lot bills in her hand because they were going to do a bank deposit, she didn't change her gloves after counting the money and stuck her hand in the lettuce and tomato and made her a sandwich so I walk out because that was nasty ?
Only two workers and they were overworked and they were not the most polite
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sandwich
Great place to order from. Even when ordering
Atmosphere: 5
Food: 5
Service: 5
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