WOW! Did not realize the reviews were this bad. I hope im not making a mistake for giving 5 stars. I've ordered from here 3 times and all 3 times when I pick up, service is great. Sandwiches always taste fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
lesly chavelas
I went 15 mins before closing time and the lady didn’t want to heat up my bread claiming that the toasters were turned off already .
Atmosphere: 1
Food: 1
Service: 1
Lucifer Bam
Every time I walk in, the place is a joke. The ingredients are never fresh it’s either yesterday’s scraps or they’ve already run out of half the basics. Honestly, I could make a better sandwich blindfolded at home for a fraction of the cost. The customer service is mediocre at best, but what do you expect? No one with any self-respect wants to work here, and it shows. The staff look like they'd rather be anywhere else, and it bleeds into everything they do.
Atmosphere: 1
Food: 1
Service: 1
Valentino Mondragon
Ordered online and wasn't ready at pick up time then they took another 20 min to make and didn't cut one of the sandwiches smh. What's the purpose of ordering online?
Atmosphere: 1
Food: 3
Service: 1
Faith Melendez
My father has been going to this subway for 3 years and today he got laughed at for not knowing english. I am very upset how the workers treated him. Why take someone's order if u don't understand the person? Asked 4 a refund and they denied it. Asked for a supervisor and a manager & nothing Asked for the number to call and they gave me the wrong #. I guess u gotta know perfect English to go here.
Vicky Loza
Worst subway in all of California. Employees refused to give women’s bathroom key. Even when you’re a paying customer.
Atmosphere: 1
Food: 3
Service: 1
Agustine Rodriguez
Understaffed
allison mendes
I’ve gotten food from here twice and they have messed up and customer service has been terrible both times. I ordered turkey.. they gave me chicken. I ordered both sandwiches toasted, neither were toasted. Do they not read? I tried calling the store 5 times and no one answered. They don’t even have a business voicemail setup. Safe to say I will not being going here again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Kelly Laughlin
Placed an order through doordash and what I received was disgusting it didn't have none of the toppings that I had asked for and the tomatoes were bad no cucumbers no olives nothing that I actually requested. Called the Subway to speak to a manager and they don't even answer their phones. Left a message and never received a call back this place does not care about their customers because the workers are too lazy to actually do the order because we're not sitting in their face to watch them make it. I basically threw $15 of my money in the trash because it wasn't even edible. I will not ever order from this Subway again. Pissed 🤬
Management mistreats customers and staff. I made the mistake of getting some sandwiches here and was given the worst experience of any Subway. I ordered a listed item and asked for all veggies only to find out they will only use the listed items making it the worst Subway sandwich I've ever had. The staff mentioned being audited by management leading to believe this owner doesn't care about anyone and only profit. Now I'll avoid all Subways around Bakersfield.
Atmosphere: 2
Food: 2
Service: 1
Jose Torres
Horrible customer service!
Atmosphere: 1
Food: 3
Service: 1
Jose Gonzalez
It is well recommended, not very crowded.
Atmosphere: 4
Food: 4
Service: 4
Katrina Cochran
Came in with my son wanting to get some food, the lady at the counter was making a sandwich for the only other customer in there. No greeting, or acknowledgment of any kind. When she finally finished his sandwich (which took way longer than I would think it should) she said she would be with me in a minute and proceeded to make another sandwich. I’m not sure if someone was picking up a mobile order or if she was making it for herself/another employee but I saw three people behind the counter and not a single person cared to help. After waiting over 10 minutes I walked out. This is the first and last time I’ll ever visit this location. Take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Teresa Garnica
My friend and I walked in and the girl at the counter ignored us didn’t say I will be with you or anything. Tonight was the worst customer service at this location as my friend had to ask the gentleman sweeping if anyone else could help us at the counter.
Very nice experience here
Atmosphere: 5
Food: 5
Service: 5
WOW! Did not realize the reviews were this bad. I hope im not making a mistake for giving 5 stars. I've ordered from here 3 times and all 3 times when I pick up, service is great. Sandwiches always taste fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
I went 15 mins before closing time and the lady didn’t want to heat up my bread claiming that the toasters were turned off already .
Atmosphere: 1
Food: 1
Service: 1
Every time I walk in, the place is a joke. The ingredients are never fresh it’s either yesterday’s scraps or they’ve already run out of half the basics. Honestly, I could make a better sandwich blindfolded at home for a fraction of the cost. The customer service is mediocre at best, but what do you expect? No one with any self-respect wants to work here, and it shows. The staff look like they'd rather be anywhere else, and it bleeds into everything they do.
Atmosphere: 1
Food: 1
Service: 1
Ordered online and wasn't ready at pick up time then they took another 20 min to make and didn't cut one of the sandwiches smh. What's the purpose of ordering online?
Atmosphere: 1
Food: 3
Service: 1
My father has been going to this subway for 3 years and today he got laughed at for not knowing english. I am very upset how the workers treated him. Why take someone's order if u don't understand the person? Asked 4 a refund and they denied it. Asked for a supervisor and a manager & nothing Asked for the number to call and they gave me the wrong #. I guess u gotta know perfect English to go here.
Worst subway in all of California. Employees refused to give women’s bathroom key. Even when you’re a paying customer.
Atmosphere: 1
Food: 3
Service: 1
Understaffed
I’ve gotten food from here twice and they have messed up and customer service has been terrible both times. I ordered turkey.. they gave me chicken. I ordered both sandwiches toasted, neither were toasted. Do they not read? I tried calling the store 5 times and no one answered. They don’t even have a business voicemail setup. Safe to say I will not being going here again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Placed an order through doordash and what I received was disgusting it didn't have none of the toppings that I had asked for and the tomatoes were bad no cucumbers no olives nothing that I actually requested. Called the Subway to speak to a manager and they don't even answer their phones. Left a message and never received a call back this place does not care about their customers because the workers are too lazy to actually do the order because we're not sitting in their face to watch them make it. I basically threw $15 of my money in the trash because it wasn't even edible. I will not ever order from this Subway again. Pissed 🤬
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Management mistreats customers and staff. I made the mistake of getting some sandwiches here and was given the worst experience of any Subway. I ordered a listed item and asked for all veggies only to find out they will only use the listed items making it the worst Subway sandwich I've ever had. The staff mentioned being audited by management leading to believe this owner doesn't care about anyone and only profit. Now I'll avoid all Subways around Bakersfield.
Atmosphere: 2
Food: 2
Service: 1
Horrible customer service!
Atmosphere: 1
Food: 3
Service: 1
It is well recommended, not very crowded.
Atmosphere: 4
Food: 4
Service: 4
Came in with my son wanting to get some food, the lady at the counter was making a sandwich for the only other customer in there. No greeting, or acknowledgment of any kind. When she finally finished his sandwich (which took way longer than I would think it should) she said she would be with me in a minute and proceeded to make another sandwich. I’m not sure if someone was picking up a mobile order or if she was making it for herself/another employee but I saw three people behind the counter and not a single person cared to help. After waiting over 10 minutes I walked out. This is the first and last time I’ll ever visit this location. Take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
My friend and I walked in and the girl at the counter ignored us didn’t say I will be with you or anything. Tonight was the worst customer service at this location as my friend had to ask the gentleman sweeping if anyone else could help us at the counter.
Atmosphere: 1
Food: 2
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